Reviews of Holiday Inn Liverpool City Centre, an IHG Hotel 4 stars
Lime Street, Liverpool, L1 1NQ, United Kingdom
#22 of 103 hotels in Liverpool
Guests' ChoiceReview score
Based on 4884 hotel reviews
8.7Score breakdown
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Cleanliness
9.1
-
Comfort
9.0
-
Location
9.6
-
Facilities
8.8
-
Staff
9.4
-
Value for money
8.4
-
Free WiFi
8.2
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Reviewed: 8 May 2024
Etienne
Canada6 reviews8.0“Super great stay and much recommended”- • Leisure trip
- • Couple
- • Allocation on arrival
- • Stayed 2 nights
- • Submitted via mobile
Great location (super close to the train station- literally accros the street). The staff were great, always smiling and really welcoming. The breakfast was excellent and diverse. The room was big and quiet.
Stayed in May 2024
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Reviewed: 7 May 2024
Allison
United States23 reviews1 helpful vote9.0“Overall it was okay.”- • Leisure trip
- • Couple
- • Allocation on arrival
- • Stayed 2 nights
Room was very hot and the pillows were hard and uncomfortable.
Location, restaurant and breakfast!
Stayed in May 2024
-
Reviewed: 7 May 2024
Trevor
United Kingdom1 review10“Excellent”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
Nothing
Every thing was extremely good
Stayed in March 2024
-
Reviewed: 7 May 2024
David
Austria63 reviews2 helpful votes8.0“It was very pleasant.”- • Leisure trip
- • Couple
- • Allocation on arrival
- • Stayed 4 nights
Not really a case of 'better' but the meals were so large we left a good portion even when we requested smaller portions. we still left some You might say 'so what just leave it' but the waste of food in these times we feel is very bad. We were told that everyone said the meals are too big and the staff treated it as a bit of a joke. That is not the staff's fault it is the management's fault.
We liked nearly everything. Location was good, the room was good the breakfast was good.
Stayed in May 2024
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Reviewed: 7 May 2024
Doyle
Ireland3 reviews9.0“Great staff.”- • Leisure trip
- • Family with young children
- • Double Room with 2 Double Beds
- • Stayed 2 nights
- • Submitted via mobile
No sky sports.
My second time staying here and on both occasions the staff are brilliant. The bar was a bit dead and no sky sports but I'm sure they have their reasons. Overall a lovely hotel and I'd have no hesitation staying there again.
Stayed in May 2024
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Reviewed: 7 May 2024
Alan
United Kingdom14 reviews10“Hotel central to all you need the cavern quarter is right behind where the cavern club is found”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
NoughtLiverpool
the food was excellent the breakfast choice was stunning, We eat in the hotel first night and had the ribeye steak my god it was stunning it was cooked to perfection no need to chew it this was the best I've had in any part of the world I've been to Full marks to them nothing was a bother my missis felt a bit cold one night and they fetched an electric heater to the room the maid forgot to leave milk and sugar phoned them in 2 mins they were there with 4 days of supplies. BRILLANT HOTEL. We will be back again right opposite the railway station which makes a good viewing as you eat, all the people coming and going. THE holiday inn in Cardiff which i use 3/4 times a year not a patch on Liverpool hotel.
Stayed in May 2024
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Reviewed: 7 May 2024
Christina
United Kingdom35 reviews4 helpful votes8.0“Super central hotel with great staff taking care of their guests”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 2 nights
The room itself was a bit stuffy and warm. It wasn't a big problem though because there is an aircon and - big plus - you can open the window. There were also not a lot of power plugs although there is at least an USB charger by the beds. It might be my personal taste but I did not find the pillows very comfortable - they were both really firm. The breakfast buffet was fine, but it is nothing special. The breakfast room is really nice though and the staff very quick and friendly. Our stay was very expensive - more London than Liverpool level - for what it is, but that comes down to rooms being high in demand due to a big football game and ComiCon being on the same weekend.
The location of the hotel is not to beat right by Lime Street Station it could not be more central. The hotel is modern and very clean and well maintained. The reception, housekeeping and breakfast staff were very friendly and helpful. I was impressed that the service level was really good everywhere despite the hotel being at full capacity due to several big events going on in the city. Our twin room was clean, modern and had everything it needs for a short city stay.
Stayed in May 2024
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Reviewed: 6 May 2024
Graham
Ireland7 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with 2 Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Location was great near every thing food was lovely
Stayed in May 2024
-
Reviewed: 6 May 2024
Orla
Ireland20 reviews10“Lovely hotel”- • Leisure trip
- • Family with young children
- • Double Room with 2 Double Beds
- • Stayed 3 nights
- • Submitted via mobile
Nothing
The location, staff, bedroom, breakfast were all excellent.
Stayed in May 2024
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Reviewed: 5 May 2024
Colm
Ireland1 review8.0“Brilliant friendly staff & can’t wait to return. Recommend it highly”- • Leisure trip
- • Group
- • Allocation on arrival
- • Stayed 3 nights
- • Submitted via mobile
We had to go home.
Breakfast excellent & location 1st class
Stayed in April 2024
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Reviewed: 5 May 2024
Jon
United Kingdom3 reviews9.0“Across the road from Lime street station, 15 mins walk through the city to the Albert dock, great l.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Not the most comfortable of beds.. but that's down to my mattress preference.
2 separate rooms gave a nice feeling of space, the room was also very quiet
Stayed in May 2024
-
Reviewed: 4 May 2024
Irene
United Kingdom1 review10“A pleasant stay”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
Nothing
Cleanliness,friendliness and comfort.
Stayed in May 2024
-
Reviewed: 3 May 2024
Catherine
Ireland19 reviews2 helpful votes10“Brilliant hotel and amazing staff”- • Leisure trip
- • Family with young children
- • Allocation on arrival
- • Stayed 3 nights
The room was perfect, staff are wonderful and couldn't do enough for my Mam who is in a wheelchair. Very wheelchair friendly hotel
Stayed in April 2024
-
Reviewed: 2 May 2024
Stephen
United Kingdom33 reviews1 helpful vote10Exceptional- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing to not like
Parking great staff excellent
Stayed in April 2024
-
Reviewed: 30 April 2024
Angela
United Kingdom6 reviews9.0“Vert”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 2 nights
Room was a little chilly but didn’t spoil our stay.
Convenient location close to Lime Street railway station. Room was clean and comfortable. Nice bathroom.
Stayed in April 2024
-
Reviewed: 30 April 2024
Joestock
United Kingdom3 reviews9.0“City break”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
All good
Nice breakfast and convenient location for the City. Helpful staff.
Stayed in April 2024
-
Reviewed: 30 April 2024
Emma
United Kingdom1 review10“Parking”- • Leisure trip
- • Family with young children
- • Double Room with 2 Double Beds
- • Stayed 1 night
- • Submitted via mobile
Was about expensive, but the location made up for it. Please be aware of parking, we arrived in a van and the parking has very low ceilings so check before you arrive.
Great location
Stayed in April 2024
-
Reviewed: 30 April 2024
Nia
United Kingdom6 reviews10“Absolutely spotless hotel in a perfect location with staff who couldn't do enough for you!”- • Leisure trip
- • Family with young children
- • Double Room with 2 Double Beds
- • Stayed 1 night
Nothing - loved everything.
Check in process went smoothly, we were shown to our room even though we were a little early. The room itself was spotless! The breakfast was superb - even had a little gluten free toast station with separate toaster, bread and utensils. Amazing!
Stayed in April 2024
-
Reviewed: 29 April 2024
Kerry
United Kingdom2 reviews1 helpful vote8.0“Overall good stay, nice breakfast”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff at reception a bit rude and uninterested
Location
Stayed in April 2024
-
Reviewed: 29 April 2024
Poul
Denmark33 reviews9.0Superb- • Leisure trip
- • Couple
- • Allocation on arrival
- • Stayed 1 night
Great staff - great breakfast - and Everton won 👍
Stayed in April 2024
-
Reviewed: 28 April 2024
David
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing springs to mind
The greeting as we checked in was really good. The staff serving breakfast were very attentive professional and above all nuce- especially the lady in charge- sorry didn't see her name
Stayed in April 2024
-
Reviewed: 28 April 2024
Julie
United Kingdom9 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The bed was too soft. Both woke up with bad back. Others were also feeling the same.
Excellent location, room, facilities, clean& friendly helpful Staff.
Stayed in April 2024
-
Reviewed: 27 April 2024
Tracy
United Kingdom5 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Good
Stayed in April 2024
-
Reviewed: 26 April 2024
Adrian
Ireland2 reviews9.0“Really enjoyable stay . Staff extremely friendly , nothing was an issue”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
No Pool/ Sauna
Close to all major attractions and nightlife
Stayed in April 2024
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