Oh my goodness, collecting the keys was awful! I hadn’t received a code needed to collect the keys and confusingly, their communication stated two different shops from which to collect the keys, so after running from one shop to another, I spent ages on the phone. Eventually we got given directions to the spare keys tucked away in a lock box on a random fence. Very long drawn out hassle which took an hour at least. It’s in the centre of town , great location, but means I appreciated having an ear plug. Found the mattress was a bit bouncy.

Wonderful location, right on the water, so bright and spacious with windows all around. Fab balcony to sit out and enjoy. Really gorgeous property, spacious rooms, en suite, sofa beds, Nespresso coffee machine, parking space, easy 10/15 min walking distance to the main restaurants, museums, shopping etc. We loved it.

Stayed in April 2024

The collection of the keys took an hour being redirected to different shops return of the keys host and stay saying they don’t have them even after leaving in their post box as per instructions sorry I didn’t read their reviews about how don’t return deposits

Location comfortable but cold noise from the main road

Stayed in April 2024

Access to the apartment,the keys could have been labelled,locks difficult to open. A hard copy of the user manual would have been better, instructions for things like the heating, wi-fi and oven would have made life easier. On our last stay there was a terrible sewerage smell within the apartment.

N/A

Stayed in January 2024

The lock on the downstairs door was a bit tricky initially ,theres a knack to it.

Fantastic apartment with an wonderful view from the balcony. Very spacious and comfortable with everything you would need. The beds were so comfortable after long days sightseeing .

Stayed in August 2023

The only thing was a long walk to town centre

Liked everything in appartment and lovely views

Stayed in April 2023

Everything was spot on.

I liked the location of the apartment. It was easy to locate and navigate. It was 5 minutes from the city centre and had a good parking spot. The views from the Penthouse were superb! We all loved it. The facilities were well maintained and it made our stay comfortable. The decor was also lovely and well thought out. The location was quiet and allowed for a good night's rest, too.

Stayed in April 2023

Getting the keys was a bit of a pain

View and apartment were amazing,

Stayed in April 2023

Booking process felt like a bit of an interrogation. Had to explain multiple times our 'purpose' in Liverpool, purpose was partners birthday. Was sternly reminded not to use decorations or bring others guests. Had no plan to do so. Once this was bypassed it calmed down a bit but felt a bit off putting almost scam like! Key pick up location was a bit tricky to find a parking spot. Final minor point was lack of fizz or any sort of welcoming touch. I know this is optional and you never "expect" this but would have been a nice welcoming and luxury touch price considered in my view.

The apartment is spacious, lovely and really nice. Beds were really comfy and a great night's sleep. The views were amazing and tranquil. Nice touch having two tvs in bed space and in lounge area. Location is brilliant, great stepping stone being a 5-10 minute walk from the baltic Market. Key collection was a quick process but some challenges in location

Stayed in March 2023

Not a complaint but was wsry in the dark lighting very dull but suppose you would adapt to that if stayed there. Apartment small bathroom damp smell.Otherwise seriously No faults.

Honestly once again I was not let down😁 fantastic apartment in great location to the docks musuems n cultural activities, shopping centre. Just love it Liverpool you are the BEST!

Stayed in February 2023

Toilet flushes quite hard to operate. Lift did not go down to ground floor on Tuesday. On Thursday when we left it was not in operation, as being repaired. The Ground Floor button in the lift was broken.

Location good

Stayed in January 2023

Small double beds in the 2 huge bedrooms. Poor kitchen equipment provision. Middle of the night truck engine noise in the middle of the night, they park up outside. Front door to building not locking properly, lift buttons need attention. Bathroom floors need attention

Lovely big flat, nicely decorated, great views, parking.

Stayed in December 2022

It takes a while for the entire apartment to warm up but there are plenty of throws to use in the meantime!

The view was fantastic. It was amazing to wake up and see it each morning. We arranged this trip for a specific friend as a birthday present and she was moved by the amazing view, the loveliness of the stay. Could not rate it more. There was parking which was perfect for us.

Stayed in November 2022

There was an issue with picking up the keys from the convenience store, but Josh from the office was with us within 20minutes with a spare set. There were a couple of very small niggles, toilets didn't flush properly, no full length mirror in the master bedroom, or hooks on bathroom doors. Overall we had an amazing stay, couldn't fault the cleanliness. The views were amazing. The penthouse could be a tad noisy at night with empty container lorry going past but would in no way stop me from staying here again.

The views, the location, the size and the cancellation option.

Stayed in October 2022

Nothing

Spacious, clean apartment with comfortable beds and well equiped kitchen..., easy walk to Albert Dock and central Liverpool

Stayed in July 2022

some road noise but only as I live somewhere very quiet.

lovely spacious well kitted out apartment with lovely views from the wall of windows of the docks and yachts.

Stayed in June 2022

Nothing

Amazing location close to the Baltic triangle. Easily accessible. Property had luxury feel.

Stayed in May 2022

Nothing.

Amazing location & the apartment felt luxurious & spacious

Stayed in May 2022

Great location.

Stayed in March 2022

A little cold .

Fab location . Great views .

Stayed in March 2022

All was good

Balcony view overlooking Albert Dock was amazing

Stayed in January 2022

there was nothing you wouldn’t like

beautiful apartment well equipped with every thing you need .lovely comfy bed safe and quiet area with fab views but short easy access to centre highly recommend

Stayed in January 2022

Nothing

Perfect accommodation had everything we needed with a beautiful view.

Stayed in November 2021

No Tv - sorry but missed 10-0 England victory & last of series watching 😢

Location excellent

Stayed in November 2021

the neighbour

property was lovely great location spot on

Stayed in October 2021