7 William Jessop Way, Liverpool, L3 1QZ, United Kingdom
#31 of 103 hotels in Liverpool
Guests' ChoiceBased on 4056 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 27 January 2024
Michelle
IrelandNo socket plugs near bed just USB ◦ Room temperature control a bit dodgy ◦ A few stray hairs found in the bathroom. Mopping would have left it sparkling.
◦ Loads of mugs / cups - coffee, water, tea (a variety) ◦ Lovely river views - many windows ◦ Tall ceilings ◦ Wallpaper ◦ Bedroom was super clean and everything was organised. ◦ Lovely reception and fire ◦ Mini aquarium on 2nd floor (might be on all floors) ◦ Very quiet ◦ Nice shower, storage space • Fridge in room, very helpful •Incredible and helpful reception staff and really friendly hotel staff overall (including kitchen and household maintenance) •Complimentary water and amazing water pressure • Generous size of shampoo/conditioner container and shower gel container. • Early check in+++
Stayed in January 2024
Reviewed: 26 January 2024
Suepellow
United KingdomRooms are dark
Food is nice, rooms clean and comfortable. Dogs very welcome
Stayed in December 2023
Reviewed: 23 January 2024
Colin
United KingdomNew & fresh Great front desk team Great room service Great value
Stayed in January 2024
Reviewed: 23 January 2024
Jo
United KingdomCould offer a bit more for special occasions
Very well presented and modern
Stayed in January 2024
Reviewed: 22 January 2024
Sookdew
South AfricaThere was a really loud rooms near us
Location and cleanliness was great. Staff was also friendly and went the extra mile for us.
Stayed in January 2024
Reviewed: 22 January 2024
Sophie
United KingdomThe bed was broken
The staff were attentive, great atmosphere and location
Stayed in January 2024
Reviewed: 22 January 2024
Geoff
United KingdomOverpriced drinks
Nice place
Stayed in January 2024
Reviewed: 19 January 2024
Kerry
United KingdomLocation
Friendly staff
Stayed in January 2024
Reviewed: 19 January 2024
Anthony
United KingdomGreat location.
Stayed in January 2024
Reviewed: 15 January 2024
Holly
United KingdomSome mould in the shower carpet a little stained skirting boards dirty and table legs and some of the walls
Very nice decor, great size bedroom staff excellent
Stayed in January 2024
Reviewed: 12 January 2024
Julie
United KingdomBar prices are a little high. Parking should have some discount. Breakfast is pre done so unfortunately was a little dry Paid for a room with a view however it was disappointing
The staff are welcoming & friendly. The reception area and bar / restaurant are warm and relaxing. Very convenient parking to say you’re in a city.
Stayed in January 2024
Reviewed: 11 January 2024
Paula
United KingdomHeating really noisy
Location and fabulous staff.
Stayed in January 2024
Reviewed: 11 January 2024
Stefanie
United KingdomBreakfast was expensive
Good facilities, very close to the cruise terminal and also central for town and the station. Room was very comfortable although the air conditioning was tricky to control. Checkout at 11:00 is a plus.
Stayed in January 2024
Reviewed: 8 January 2024
John
United KingdomParking charge
Bar area
Stayed in October 2023
Reviewed: 7 January 2024
Michael
United KingdomWaitress service at the bar area for dinner, ate there twice. They never came to ask if I would like another drink or desert, plus never cleared the table etc. Only gave a tip to the Barman and one server who was running around doing all the waitress work while the other two just try to look busy.
Breakfast was Ok
Stayed in January 2024
Reviewed: 6 January 2024
Martin
United KingdomThe breakfast (Full English) was rubbish - cold eggs served ! Much prefer buffet style breakfast at hotels.
Great hotel
Stayed in December 2023
Reviewed: 5 January 2024
Richard
United KingdomDecor was excellent, friendly staff, early check in accommodated. Perfect stay.
Stayed in January 2024
Reviewed: 4 January 2024
Michael
United KingdomWaiter staff need more training, Ate dinner twice there. Want to serve you quickly, but they don’t clear the tables once you have eaten or asked asked would you like another drink or dessert. Bar tenders are good it was the service staff, who need more training.
Bath and Hot water
Stayed in January 2024
Reviewed: 4 January 2024
Gill
United KingdomThe only thing in the bathroom was no magnified mirror for putting makeup on or cleansing your face and they didn’t sell Guinness at the bar.
All was very good staff were polite. Food was very nice the deal was value for money. Breakfast very nice . Room was very nice and clean with a very big bed. Bath was enormous
Stayed in January 2024
Reviewed: 4 January 2024
Dr
United KingdomAll the services offered in this Hotel were all excellent. Indeed, would like to thank the Hotel management for such arrangements. Certainly I will book in the same Hotel next time when I visit Liverpool
Stayed in January 2024
Reviewed: 3 January 2024
Paul
United KingdomSky sports main event wasn't working
Everything. Coming for 2 nights 16-18 March so hopefully be as good
Stayed in January 2024
Reviewed: 1 January 2024
Vilas
United KingdomShower I think needs improvement!
excellent location, very friendly staff, excellent accommodation. I took my pet, they provided biscuits, bed and food bowl.
Stayed in January 2024
Reviewed: 1 January 2024
Edith
Austriaroom was to cold
Stayed in December 2023
Reviewed: 31 December 2023
Susan
United KingdomThe pillows were dreadful very uncomfortable and the quilt was so heavy very poor nights sleep
Breakfast was fantastic and good location
Stayed in December 2023
Reviewed: 30 December 2023
Emma
United KingdomRooms are a little tired. Reception staff friendly and efficient but calling everyone ‘love’ is not professional. Location is a little bit out of the way and a walk into town or reliant on cabs.
Stylish and comfortable. Very efficient and well priced. Good bar service.
Stayed in December 2023
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