Quayside, Newcastle upon Tyne, NE1 3DX, United Kingdom
#13 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4712 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 11 June 2024
David
United KingdomNothing.
Eggs benedict breakfast beautifully cooked, location the best, view from room stunning.
Stayed in June 2024
Reviewed: 11 June 2024
Shigeki
United KingdomGarage view
Location
Stayed in May 2024
Reviewed: 11 June 2024
Clive
United KingdomSlightly odd layout of bathroom meant it was hard to negotiate around the sink, bath and toilet.
Great location, nice room, excellent restaurant, very friendly and helpful staff.
Stayed in June 2024
Reviewed: 10 June 2024
Steve
United KingdomWould have liked to see a bit more variety in the tea offerings. Beds were a little too firm: had backache in the morning
Very friendly and helpful chap on reception. The room was very large and tidy. Nice big beds.
Stayed in June 2024
Reviewed: 10 June 2024
Alan
United KingdomOur suite was opposite a meeting room on the 8th floor then people that were in the meeting room were very noisy
Fab location beautiful building lovely suite
Stayed in June 2024
Reviewed: 10 June 2024
Chloe
United KingdomThe bar is very expensive and the bathroom wasn’t the cleanest… marks on the bathroom and some hair in the bath when we got there
Great location and lovely atmosphere
Stayed in June 2024
Reviewed: 9 June 2024
Hayley
United KingdomNothing
Lovely comfortable rooms
Stayed in March 2024
Reviewed: 8 June 2024
Angela
United KingdomNothing
Great view from our room,bridge view room,comfy bed,clean nice bathroom,great staff on reception and especially the ladies in the dining room for breakfast,the Irish lady was so friendly, great location and excellent parking rates and location straight opposite the hotel.
Stayed in June 2024
Reviewed: 6 June 2024
Robert
United KingdomIt’s location was perfect
Stayed in June 2024
Reviewed: 6 June 2024
Stuart
United KingdomThe hotel in general, the size and cleanliness of the room, the view and location
Stayed in June 2024
Reviewed: 6 June 2024
Kelly
United Kingdomn/a
Beautiful room. Spacious, clean. Kind, helpful staff. Really enjoyed our stay - would definitely (and hope to!) book again.
Stayed in May 2024
Reviewed: 5 June 2024
Tracey
United KingdomOur room was a little tired and not the quality we have experienced previously with Malmaison
Great location and close to nice bars and restaurants
Stayed in June 2024
Reviewed: 5 June 2024
Stephen
United KingdomTemporary issue with the car park
Location, great rooms, food, staff
Stayed in June 2024
Reviewed: 5 June 2024
Kim
United KingdomOnly addition would have been bottled water in room
The setting, rooms and bar facilities
Stayed in June 2024
Reviewed: 5 June 2024
Julie
United KingdomI loved everything about this property The greeting The room The bar
Stayed in June 2024
Reviewed: 4 June 2024
James
United KingdomIt was difficult to work out how the car park worked, reception helped but could have given guidance before we arrived
Location and how big the room was, definitely booking again on our next Newcastle Trip
Stayed in June 2024
Reviewed: 4 June 2024
Parkes
United KingdomNothing
Great location Great rooms Excellent hotel
Stayed in May 2024
Reviewed: 4 June 2024
Sophie
United KingdomAbsolutely stunning property. Very clean, extremely friendly and helpful staff, 100% recommend and would definitely return
Stayed in June 2024
Reviewed: 3 June 2024
John
United KingdomThe quayside was a busy place, not staying there before we didnt know what to expect, still lots people milling around 3 am.
The Reception staff could not have been more friendly or helpfull, excellent.
Stayed in May 2024
Reviewed: 3 June 2024
Stuart
United KingdomNothing
Lovely bar and restraunt
Stayed in April 2024
Reviewed: 3 June 2024
Edward
United KingdomNothing
Location
Stayed in June 2024
Reviewed: 3 June 2024
Chloe
United KingdomThere was nothing I didn't like, everything about my stay was just perfect. The staff, the room, the cleanliness, the bed, but more so the view was stunning. I will for sure stay here again :) First time travelling to Newcastle and loved every minute.
EVERYTHING! Everything was just what it looked like in the pictures. The view was sensational, would recommend it to family and friends and I will be coming back at a later date. The bed was extremely comfy. Mum loved how spacious the room was
Stayed in June 2024
Reviewed: 2 June 2024
Fishstick
United KingdomDecor of hotel was very dark and quite dated, kettle etc was tucked away in wardrobe, no welcome leaflet/card to say welcome and here's where you find things in the room or even about attractions in newcastle, no dressing gowns or slippers I paid alot of money for this stay, holiday inn is less than half the price yet there's gowns and slippers and information about our stay, 2 double beds made the stay more expensive than it should of been..literally paid double what you do for one room one double, I sound negative but I would stay hear again, staff and breakfast made the stay, I just wldnt pay for 2 double beds one room haha
Staff were all amazing and helpful, hot breakfast was delicious, location was great, comfy beds, bar was good, reception etc easy check in
Stayed in June 2024
Reviewed: 2 June 2024
Joanne
United KingdomNo water or mini bar in the room. Seems to have lost some of the nice touches over the last few years. Maybe it’s a Malmasion thing
Good location, great staff, nice restaurant and bar
Stayed in June 2024
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