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Reviews of Merchant39

39 Bouverie Road West, Folkestone, CT20 2SZ, United Kingdom

#1 of 18 B&Bs and Inns in Folkestone

Guests' Choice

Review score

Based on 492 B&B reviews

9.5

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Location

    9.5

  • Facilities

    9.7

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 7 June 2024

    8.0
    Very pleasant, lovely room, great coffee
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Steep stairs

    Clean Accessible to where we wanted to be.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Super boutique hotel in great location
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Great location; really lovely rooms (we had the suite at the top); Joseph and Strode could not have been more welcoming and friendly; also they were great communicators and went over and above to make our stay perfect. Thanks both!

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Better than most hotels. Exceptionally clean.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Exceptionally clean and beautiful decor. The staff were very helpful and accommodating. Very nice touches in the rooms with bottled water, dressing gowns and coffee station.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Very well kept and beautifully decorated top floor room in a great location. Highly recommended!
    • Business trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night

    The only thing that slightly lessened my stay was that the toilet cistern refill mechanism seemed to have gotten stuck once while I used the bathroom in the middle of the night. I flushed again and this fixed it.

    Communication with the owner by text was very fast, the assistant who showed me the room was very friendly and professional. The room was even nicer than I thought it was going to be from the photos – I almost felt bad that I stayed for just one night! The location was excellent, less than ten minutes walk from Leas Cliff Hall and less than five minutes walk from Sandgate Road car park (on the way to the beach), where I was able to leave my car for the entire stay.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Excellent highly recommend
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit noisy until around midnight but it was a bank holiday weekend

    They thought of everything! Very comfortable and practical. Would stay again, had everything we need and high quality. Thanks

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    A memorable stay
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Decor very tasteful Attention to detail Cleanliness

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Perfect location, thoughtful touches, very well equipped, helpful staff.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was spot on.

    Perfect location with lots of lovely cafes and eateries nearby. Easy parking options. Clean, extremely very well equipped and thoughtful touches in the rooms. Layout works really well for us travelling as a family. Joseph was very friendly and helpful with recommendations and showing us around the property.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Lovely stay in a comfortable room
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Location was good but breakfast is not part of the package butvthere is a kitchen should you wish to use it

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Excellent stay and spotlessly clean
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night

    We were on the top floor, so lots of stairs but Strode met us as we checked in and carried my case up for me

    The property was absolutely spotless and very well equipped. Rooms were beautifully styled and the host Strode was very welcoming and friendly. Well presented shared kitchen, if you wanted to use microwave etc. We had breakfast at Butty’s next door which was very nice.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Great property
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Good quality room for the price. Very comfortable bed. Great extras - coffee machine, proper milk in fridge, bottles water, decent shampoo and shower gel in shower. Black out curtains.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Fantastic property, friendly very helpful owner , definitely recommend !! Pert location too !
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing, we will be returning!!

    Absolutely beautiful room with extra bonus of living area ! Beautifully decorated and spacious,seriously the best pillows I’ve slept on ! !! The owner was lovely and really went out of his way to help us ..,great communication too !

    Stayed in March 2024

  • Reviewed: 23 April 2024

    9.0
    Stylish and comfortable overnight stay before crossing Channel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Stylish room, comfortable bed, good shower, interesting and welcoming host, good value for money

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Night away and would not hesitate in booking again.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfect.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    My stay was great
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was great

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Great location. Easy parking. Staff were amazing and very helpful. Rooms were immaculate. Will definitely stay again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was perfect.

    Beautiful rooms. Exceptional high standard of cleanliness. Lots of little extras.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    It’s our go to in Folkestone- no need to go anywhere else- it’s perfect
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Location is great, very well equipped with places to eat and drink. The property is well maintained and the furnishings are lovely. So comfortable and clean - it’s our 4th stay here. Perfect when we come to visit family.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 1 night

    We had a spacious, awesome room in a really good location. The employee / owner (I'm not quite sure tbh) was really helpful and friendly. He gave good recommendations for restaurants and what we could do.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 2 nights

    Excellent accommodation, beautiful rooms and everything was immaculate. Joseph was very helpful! We loved our stay in Folkestone.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Great overnight stay prior to shuttle to Calais
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    well appointed and comfortable room , yea and coffee and bottled water a plenty

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Needed a stop over as we were. getting an early Channel Tunnel crossing the next day, and this place looked ideal. Not disappointed at all, very clean and very comfortable with everything we needed and a short walk from plenty of places to eat. There is an underground car-park a short walk away which was very reasonable too. Very nice, would stay here again.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Perfect property for a weekend in Folkestone; Close to Leas Cliff Hall, town centre and the beach
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 2 nights

    Great communication with our host before our stay and whilst there. Very comfortable beds, super clean throughout, great kitchen facilities.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location, comfortable room, everything you needed & very clean. Easy check in. Right next to a fabulous pub the Raynor Arms. A short walk to the seafront. Dinner at Rocksalt was excellent.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    A perfect place to stay in Folkestone.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was perfect!

    The decor and attention to detail. This is wonderful accommodation.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    A very nice stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The decor was very nice but quite dark I like brighter decor but that's a personal thing. There were a lot of stairs too so this is not a place for people with mobility issues.

    It was very nice the host was very pleasant. The rooms were very clean and tidy. The en-suite in our room was really nice and the shower was really good

    Stayed in March 2024

Showing 1 – 25

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