Not much to dislike.

Love the free luggage storage before you check in and after you check out. It gives us peace of mind and allows us to explore the town without worrying about carrying our luggage with us.

Stayed in May 2024

Brilliant location. We stayed in the cosy room and as there was no window it did get very warm. The fan provided in the room did not work unless held up. Overall a great stay, all staff are friendly and ideal for a short city trip.

Stayed in May 2024

the only thing that i could complain about was the signal and wifi.

I loved the size of the room. It wasn’t too big but it wasn’t too small either. The shower was lovely.

Stayed in April 2024

The Bar was not open.

Location is great Right near concert square which is good. Not far from Lime street station which is another bonus. Also close to shopping area

Stayed in March 2024

The dark blue paint in the rooms was a bit unexpected and unfortunately made the room feel quite dark and enclosed.

Check in and check out was easy. All the staff were friendly. The location is excellent for central Liverpool. And the quiet rooms are indeed quiet.

Stayed in May 2024

Clean and spacious room

Stayed in May 2024

A little noisy

Central location, cheap

Stayed in April 2024

None I loved it all

Literally everything it was a beautiful and friendly hotel

Stayed in May 2024

Would like more choice of fruit at breakfast

Perfect position for Liverpool Sound City events. Comfy bed

Stayed in May 2024

My TV didn't work as the screen was all disjointed and kept freezing.

The staff were welcoming and friendly, hotel was clean and comfy. Breakfast was great, nice freshly cooked omelette. Perfect walking distance from shops and bars.

Stayed in May 2024

The hotel is on a vibrant street. It could do with better soundproofing as it was very noisy. Doors were also slamming inside the hotel all night. If you were on a night out if would be fine but sadly working the next day meant not much sleep. Hotel did provide earplugs

The room was comfortable and clean. Great choice of restaurants and breakfast places close by.

Stayed in April 2024

Weird reception area, dark and not inviting .

Well decorated and comfortable. Breakfast was excellent.

Stayed in April 2024

Nothing

Your in the heart of the city here, plenty of restaurants and bars close-by. Good location to explore the city and close to the local subway (Merseyrail) station. The mainline station is around 15 minutes walk. I had a basement room but the good quality interior and lighting was acceptable for me.

Stayed in April 2024

Unfortunately, I had booked another room for a friend. His room had a noisy fan that kept him awake. He asked to be moved and the night staff gave him another room facing the street. The street had nightclub noise which also bothered my friend and he asked to be moved again to a quieter room. This was done reluctantly and my friend had to persist in his complaint. It was 3.30 in the morning before he could settle down to sleep.

My room was quiet, comfortable, good bed. Breakfast was very good served in a pleasant environment with helpful staff

Stayed in April 2024

The bed was continental. Split in the middle. I hate that

Location, good room

Stayed in April 2024

Very quiet bar/reception; lacked atmosphere.

Very convenient location for attractions, eating out and station. Room clean and comfortable. Able to leave luggage before and after check-in and check out.

Stayed in April 2024

Noisy at night. But I think that is just the way it is. To stay centrally where we were is part of the compromise. Though didn't realise there is a club right under the hotel and a door leading to it!

The hotel and room were great. Massive room. Great bed..huge. very comfortable. Ideal location

Stayed in April 2024

Next time, I wouldn’t book a room with no window!

Location was perfect, staff were friendly, hotel was clean

Stayed in April 2024

I was in bed for 10:30, but unfortunately I could hear the music from the bars and clubs and It was still quite loud and I was on the sixth floor. Overall great value for money in a great location, don't forget to bring your ear plugs. 😉

Stayed in April 2024

Room took quite a while, about an hour, to heat up, but once up to temperature it was fine. Could hear a live band playing in a club until late night on a Tuesday. Wifi requires you to agree to marketing emails and texts and retaining your data, with no option to opt out. Not sure this is actually legal under GDPR. I therefore didn’t use the wifi., there’s enough data breaches without having to have risk another one for the sake of wifi access for a night.

Comfortable bed.

Stayed in April 2024

I was hit with a £50 room damage deposit in case I damaged the room. This wasn’t advertised and seems to suggest that I could t be trusted not to damage room- it put me off staying here again

It was in a great location and the team were very friendly. Also a good sized room and very comfy bed

Stayed in April 2024

Very noisy

Rooms

Stayed in March 2024

Near to the town centre.

Excellent service from the staff specially the receptionist Lady.

Stayed in April 2024

Bit enough light in bathroom particularly hard to shave as no light around mirror. Area too noisy at night

Good reception staff especially Chloe

Stayed in April 2024