The shower as it was a disabled shower. Hard to use as you can’t adjust it to meet normal people abilities.

The location of the facility. I was great for transport

Stayed in June 2024

The hotel is currently doing major renovations, so we got the feeling that the room was in transition. We had drapes on the window, but no sheers underneath, so we couldn't leave the drapes open for natural light, and the heating pipes leading to the heater under the window were in view (see photo). View from the window wasn't great - looking directly at more suites. No refrigerator, instant coffee and tea provided with an electric kettle. Small work/desk surface and 1 chair. Large shower, but only half of it had a fixed glass door so water went out onto the bathroom floor - no way to close it off.

The location was perfect. We wanted to go to the British Museum on our first day and it was only a few minutes' walk. TIP: Go to the back entrance for the musuem on Montague Place. No need to prebook tickets and the wait was just 15 minutes to get in. Prebooked tickets lineup was at the front entrance of the museum and a block long. We didn't book the breakfast on the first day because we were late getting downstairs and missed the time (ended at 1030 am). We did get the breakfast on the other days, without prebooking. It was 15 euros/pp and was excellent. A full buffet and well worth it. Great start to the day. Room was very quiet and clean. Bed comfortable. Good USB outlets for charging devices. Wifi was free and pretty fast. The hotel is made up of 2 - 7 storey blocks, so there are lots of rooms available.

Stayed in May 2024

Breakfast was excellent

Stayed in June 2024

The room is too tight for 3 people, it's hot no ac we have to open the window But then you can hear all the noise from the street. The hotel phone is not working, we cant call the front desk.

The location of the place, close to shops.

Stayed in June 2024

Breakfast average - cold on hot section, poor for money. Decent quality pillows and better breakfast needed - eggs cold and rubbery, poor quality bread - need to up your game

Not worth the money even in central London. It was ‘fine’ but pillow soft , breakfast quality very average. Sorry but needs to up game all round.

Stayed in June 2024

Nothing to say

The location was great, room was clean and just what was needed for 1 night. Staff very helpful.

Stayed in June 2024

Could be free parking for hotel guests

Stayed in June 2024

The hotel seemed to need a update, The carpet and hallways were very gross.

Breakfast was very nice and filling to start your day, lots of variety.

Stayed in June 2024

Nothing

The room was very clean the bed was fantastic.great to sleep in after the walking we did

Stayed in June 2024

I’ve stayed here a few times now it has been very convenient and accommodating for us during short stay-overs in London. Affordable for the location, very close to Russel square tube station so easy to get anywhere in town from the hotel. Clean and safe!

Stayed in May 2024

Rundown

Location

Stayed in May 2024

No way to control temperature inside the room, no fridge.

Perfect location, good rest, very clean. Staff is very friendly.

Stayed in June 2024

The room was very hot at night and to open the window was noisy.

It was perfect Location for our trip

Stayed in June 2024

On arrival only 1 room available which was acceptable. Left all luggage in the 1 room and asked receptionist if additional room was close by as was for my 2 daughters. Was informed it would be. When returned later in evening the room was on a different floor. Was not happy with this

Great breakfast good location

Stayed in June 2024

It was very noisy which did lessen a bit at night time.

The staff couldn’t do enough for us. The location was great. The bed was comfortable.

Stayed in May 2024

Too big and too busy

Good location

Stayed in June 2024

Low range of healthy products, namely FRUITS

Seating was fast.

Stayed in June 2024

The room was facing the courtyard and it was very noisy, the windows barely block any noise. They have a bar at the courtyard so it was hard to get any sleep before midnight

Perfectly located, room was clean and bed was comfortable.

Stayed in June 2024

The windows were a little thin to block out the noise from outside but is understandable being in a city. Extra socket near the hairdryer to plug in straighters would have helped

Great location for the city. Had an evening meal in the London Pub in the courtyard, which was lovely. Room was clean and comfortable, shower was great too.

Stayed in May 2024

Noise, poor sound insulation.

Location, very close to Euston. good breakfast. Comfortable beds and overall clean rooms. Big shower rooms.

Stayed in April 2024

Too busy. Breakfast area cramped and tables too close to one another. Long queues to store luggage.

Good location, nice room layout

Stayed in May 2024

rooms were too hot - with no Airconditioning or fans provided

staff were great

Stayed in May 2024

Window did not keep out the traffic noise

Good location Room very clean Excellent shower and bathroom. Shower was walk with taps at walk in end rather than under the head which meant easy temperature adjustment before getting wet with too hot or too cold water. Simple but genius idea! Room was for 4 and still had a decent amount of space for just a one night stay Breakfast had a good choice and included

Stayed in May 2024

Stayed at this hotel before always good and staff helpful.

Stayed in May 2024