Shower was very narrow.

Warm welcome on arrival, aided by a flute of champagne. Easy check-in. Great sized rooms. Very comfy bed. Attentive staff. Fantastic location.

Stayed in May 2024

It doesn’t have a restaurant.

We were upgraded too the boardroom which was Devine

Stayed in March 2024

It was all excellent! The only thing I didn't like was that we were only staying for one night.

The room was lovely, the bed was very comfortable and the bathroom was big, bright and clean. The whole hotel smelled wonderful which is always a bonus! The staff were excellent, very welcoming and helpful. They made lots of suggestions for dinner and booked us a table at our final choice. The location is also brilliant, right in the heart of town with easy access to the shops and lots of wonderful restaurants. Definitely want to return to this lovely hotel.

Stayed in May 2024

Fabulous food, staff and all round atmosphere! Excellent location, will be returning!

Stayed in May 2024

Everything, a small luxury company, striving to make your trip perfect.

Stayed in May 2024

The Manchester rain but great to have umbrellas in our rooms.

The level of service was amazing. Staff went above and beyond and couldn’t do enough. Hotel was immaculate, food delicious with great products. Location is central. The little touches to details was superb. Beautiful beautiful hotel.

Stayed in May 2024

Nothing was all spot on

Beautiful place

Stayed in May 2024

The noise outside as a pop star was staying that night with her entourage. Fans were outside all night making a noise, however the hotel staff dealt with the situation as best they could. The staff were put in a very difficult position but remained professional. It was the pop stars fault as they out their location on Twitter which was ridiculous. However it made for an interesting hour when we arrived back from dinner

The greeting from the front of house staff, the decor and a very comfy bed

Stayed in May 2024

From the second we walked in the door we were greeted with a smile and looked after better than any hotel we have visited in the UK, staff were friendly, knowledgeable and very helpful. Room was lovely, bed very comfortable. Breakfast was a lovely calm affair, table service Staff couldn't do more for us(Nadia was fantastic) Breakfast was very tasty.

Stayed in May 2024

The hotel is magnificent. The staff were brilliant & the breakfast was delicious.

Stayed in May 2024

Nothing.

Beautiful decor, friendly staff and a great bar downstairs.

Stayed in May 2024

An amazing experience the Rooms the breakfast The Location. And overall the most amazing staff Thank you for wonderful Time

Stayed in May 2024

The AC in the room was rather noises affecting sleep

Everything in the property was lovely

Stayed in May 2024

Allocated an Accessible Room which was disappointing (after we arrived early but then didn't see the room until late in the evening when we returned) as it had very low height vanity & mirrors and lacked furnishings expected in the room (staff tried to make it up to us in other ways after initial complaint (particularly Micha) which was much appreciated), disorganised arrival, messages from WhatsApp Virtual Concierge not getting through to hotel staff.

Common areas look great, restaurant space looks amazing, friendly staff (especially Micha on the front desk who went out of her way to help), smooth departure, lovely ala carte breakfast, welcome drink, Whatsapp Virtual Concierge

Stayed in May 2024

The food service in the evening was slightly slow considering we were the only ones eating. Although staff were apologetic.

The front of house staff and waiting staff were exceptionally friendly - they were extremely polite and friendly. The room was beautifully decorated and had everything that is needed for a night away. The whole hotel was immaculately kept and smelt wonderful - it felt like we were in a spa!

Stayed in May 2024

Hotel's restaurant could have had a bigger menu (this is not about breakfast) for drinks and food, while they are not obliged to, since around you can find different types of other places.

The hotel is properly placed in a silent street, which is not more then 200 meters away from activities like shops, restaurants and other leisure places. Hotel has a truly professional and hospital personnel, who wished to do their best to ensure your perfect stay. From my side, I would highly thank Concierge team, which is always in time and knows everything.

Stayed in May 2024

Nothing this place is perfection.

Wow!!!The best hotel I've ever stayed in and I travel lots.Stayed one night as going to the arena and booked 2 King rooms.We were totally spoilt.From the fabulous team whom welcomed us a huge Thankyou.The rooms are huge with every bit of elegance and,comfort provided.Even had our beds turned down and curtains closed when we got back.This is the place of dreams.I will be back next time I'm in Manchester.( no other place on earth will ever match up).Who ever stays there you are very lucky.🥰

Stayed in May 2024

No toilet brush in guest room/common toilets ground floor..

Amazing service, Kathryn was extremely knowledgeable about the hotel and answered to all my questions about the hotel’s history! Alexander was a great help to introduce to us the city and what are the good restaurants to go :) We had some words in French from Nigel. For breakfast, I cannot remember their name but the people taking of us were great!! I remember a lady giving us great advise of where to go in Lake District (our next stop after your hotel). BIG THANKS TO THE ENTIRE !!

Stayed in May 2024

Very smart

Stayed in May 2024

Leaving and coming home

Perfect hotel in a perfect city

Stayed in April 2024

The whole experience was exceptional and the attention of the staff was second to none

From the moment we were welcomed, we enjoyed the place. All was perfect and we will be returning in the future.

Stayed in April 2024

What he did to his brother in law

Ryan Giggs

Stayed in April 2024

It was all fantastic

Modern ,clean ,interesting building

Stayed in April 2024

However, we waited a long time for check-in. The room is a bit small compared to the price we paid.

The location is great, the reception area is good, and it's nice to stay in a historic building with good interior design.

Stayed in March 2024