Stairs-but knew they would be steep so not a problem

Cleanliness and quality Lovely staff

Stayed in May 2024

A bit noisy up to 10pm but it us a pub room so to be expected

Lovely room and food

Stayed in April 2024

Great location. Spacious room.

Stayed in May 2024

N?A

Perfect. Love this hotel.

Stayed in March 2024

Not their fault (and nit picking because it's so nice) but no lift so we had to walk up two flights of stairs, no issue for us but elderly/disabled guests may struggle. Breakfast the toast was a bit burned, but the rest of it was really nice.

Well decorated and clean room. Quite expensive but you get what you pay for and this was a lovely central london room with breakfast. I was happy to pay for the luxury. Staff were absolutely lovely. The water pressure was excellent, and i actually had a relaxing bath too.

Stayed in April 2024

Spacious, nice up to date bathroom, warm, and breakfast included in the pub

room clean and comfortable

Stayed in April 2024

Cute & cozy with a great pub downstairs! The staff were terrific, food was delicious and the rooms are nicely decorated.

Stayed in April 2024

LOTS OF STEPS! Which is fine but it would be better to be clearer in warning about this. Very rude and grumpy chef alongside works going on in the pub while we were eating breakfast was a bit of a poor end,

Lovely decor. Great attention to detail. Good location. Lovely room and great breakfast.

Stayed in April 2024

Very clean and good location for transport links

Stayed in April 2024

N/A

Room and bathroom were lovely, clean and comfortable and only a 15 minute walk away to where I needed to be. The equipment available (tea and coffee making, ironing, safe, fridge) was actually more than I needed but appreciated. Despite being above a pub, noise was not an issue and I slept really well.

Stayed in April 2024

paper napkin on the dinner plate and under the food was a strange experience - it went soggy during the meal

Room was exactly as advertised and food was very good

Stayed in April 2024

The room was on the top floor and three sets of stairs

The size of the room was superb for a London hotel.

Stayed in March 2024

Room 8 shares a wall with the kitchen, and it can be a little loud later at night when they're cleaning. There is some street noise on the first floor, but to be expected anywhere in London on a low floor. Beware there are no elevators/lifts and if you're on the 2nd or third floor it's pretty tight and steep. Definitely don't recommend bringing a large, heavy suitcase because of this.

Amazing large room and the staff in the pub was simply outstanding. Made us feel like the C & W was our "local" from the moment we walked in. Delightful breakfast menu and coffees provided every morning. Great selection of beers, though they were out of a few while we were there.

Stayed in March 2024

Breakfast. Too contemporary. Also sausage was cooked inside but skins were raw and therefore too chewy. Bacon deep fried and no option for egg to be cooked ( poached rare only 🙄) Finally everything pilled up on a dry piece o’sour dough piece of toast which is also not an an option and without butter!

Friendliest and bed comfort

Stayed in March 2024

Very central and not to far from tube 😎👍🏻

Stayed in March 2024

Very quiet for the city and room was lovely. Real home from home feel

Stayed in March 2024

Staff were great, really friendly and helpful, both in the evening in the bar and at breakfast (which was delicious!)

Stayed in March 2024

Lovely room, clean and comfortable bed and nice crisp sheets. Great shower. Breakfast for 2 vegans was fantastic. Despite being on busy road the secondary glazing made the room very quiet. Lovely pub below. Atmospheric.

Stayed in March 2024

No complaints

Friendly and helpful staff; clean room available on time; good facilities; excellent & relaxed breakfast in the pub next door; quiet location (despite being in a room facing main road it wasn't noisy, slept well)

Stayed in March 2024

Great location, easy walk to west end. Lovely rooms. Really clean. Staff great, breakfast nice and relaxed. No faults at all.

Stayed in March 2024

being at the top of the property it was a bit warm - but the aircon worked fairly well

great location, spacious room. Good to have an espresso machine and biscuits!

Stayed in March 2024

The stairs - Oooft! I was on the top floor and there are a lot of stairs up. However there is nothing that can be done about this - and it wouldn't put me off staying again - but worth noting if you are not physically able.

The room was very cleans, spacious and comfortable. Breakfast was amazing. the staff were lovely, friendly and helpful. I will definitely be back

Stayed in March 2024

Nothing

The room was very comfortable. Facilities great. Staff fabulous particularly Hannah. Food lovely.

Stayed in March 2024

The staff was amazing and food was too. The rooms are beautiful and clean. Also very central location. We loved it and will be back :)

Stayed in March 2024