Victoria Street, Liverpool, L1 6DE, United Kingdom
#37 of 107 hotels in Liverpool
Guests' ChoiceBased on 2417 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 11 June 2024
S
United KingdomLifts too few and slow. Room card working a bit hit and miss
Lovely big rooms, friendly and helpful staff, fabulous breakfast
Stayed in June 2024
Reviewed: 10 June 2024
Zoe
United KingdomAir con wasn’t working
Such a nice stay. Staff couldn’t do anymore to help
Stayed in June 2024
Reviewed: 5 June 2024
Vishali
United KingdomThe pillows are very thin and not comfy at all
The spa baths are brilliant! Very convenient location
Stayed in June 2024
Reviewed: 5 June 2024
Kerry
United KingdomThe spa bath - when turning on the jets lots of dirt and crap came out needed a good cleaning out!! Toilet didn’t flush properly and no toilet brush to help unblock the toilet very poor
Breakfast was lovely plenty of choice
Stayed in June 2024
Reviewed: 3 June 2024
Ilya
GermanyLocation is good. Rooms are very comfortable. Good breakfast.
Stayed in May 2024
Reviewed: 31 May 2024
Kacie
United Kingdomlovely big room with spa bath. Room was clean and comfy
Stayed in May 2024
Reviewed: 30 May 2024
Emma
United KingdomThat's the double bed was 2 single beds togeather with a double bed sheet over them
Room was massive and clean was lovely. Reception and bar area was good. Breakfast included was lovely
Stayed in May 2024
Reviewed: 29 May 2024
Michelle
United KingdomWe got a great deal on this hotel do we couldn't complain! However the hotel rooms are a little dated and there was a slight musty smell.
Location is fabulous! Staff were helpful and friendly. Rooms are huge! We used Victoria car park which was great value for money.
Stayed in May 2024
Reviewed: 20 May 2024
Michael
United KingdomWe thought the hotel looked very tired
The breakfast was very good the staff were very friendly and helpful
Stayed in May 2024
Reviewed: 19 May 2024
Tracey
United KingdomLong wait for the lift Not all beds in room had view of tv Window didn’t open
Reception and bar area quirky, rooms good for hen party
Stayed in May 2024
Reviewed: 18 May 2024
Laura
United KingdomThe shower and the air-conditioning wasn't great it was so hot we was offered a better room but wasn't as nice
Everything was brilliant
Stayed in May 2024
Reviewed: 15 May 2024
Kieran
United KingdomAir con didn’t seem to work, some fixtures and fittings require attention (Room 109).
Breakfast was amazing. Staff were also great! Bed comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Rebecca
United KingdomGeneral wear and tear in the room/bathroom
Jacuzzi bath in the room was really good, the bed was big and comfy, room was massive, the staff were very friendly and helpful, breakfast was lovely, location is great
Stayed in May 2024
Reviewed: 11 May 2024
Susan
United KingdomSome of the decor was falling off the bath, walls and our view was of a building site
Lots of choice for breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Xin
United KingdomWifi was not working which was inconvenient for a business trip, no fridge or bottled water provided in room, can hear walking noise from above (old building)
Good quality bed, jacuzzi in room, strong shower, good working air conditioning/heating, toiletries provided. Smoked salmon for breakfast!
Stayed in May 2024
Reviewed: 9 May 2024
Robert
United KingdomThe shower in our room was hanging off the ceiling and not very powerful so we just stuck to using the bath, there was a hole in the wall under the TV also
The staff were all very friendly from checking in to checking out, the room was beautiful, very clean, and the spa bath was a great addition. Breakfast was very nice, and plenty to choose from.
Stayed in May 2024
Reviewed: 4 May 2024
Bethany
United Kingdomdated old room could do with doing up, musty smell from bathroom, toilet handle dodgy, no information book in room regarding wifi/tv/hot tub instructions.
Size of room, Location,
Stayed in May 2024
Reviewed: 4 May 2024
Claire
United KingdomFried eggs at breakfast
Rooms spacious. Bar area lovely.
Stayed in May 2024
Reviewed: 2 May 2024
Francis
IrelandBreakfast was great plenty of choice had issue with transport on my return journey receptionist couldn't of been more helpful trying 2 arrange my return
Stayed in April 2024
Reviewed: 2 May 2024
Leigh
United KingdomRooms were great
Stayed in April 2024
Reviewed: 1 May 2024
Allison
United KingdomExcellent location, beautiful rooms but bathroom ready for some tlc. Breakfast excellent. Would recommend.
Stayed in April 2024
Reviewed: 30 April 2024
Samantha
United KingdomNo water bottles in the room
Location decor staff
Stayed in April 2024
Reviewed: 29 April 2024
Geraldine
United KingdomNo swimming pool
All you can eat breakfast comfy beds and larger than expected room
Stayed in April 2024
Reviewed: 29 April 2024
Geraldine
United KingdomNo swimming pool
All tou can eat breakfast was lovely plenty of choice
Stayed in April 2024
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