Rydon Ln, Exeter, EX2 7HL, United Kingdom
#25 of 28 hotels in Exeter
Guests' ChoiceBased on 3562 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
7.6
Staff
8.4
Value for money
8.0
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 June 2024
Jane
United KingdomOvernight stop on the way back from the ferry. Great carvery! Big secure car park for motorcycles.
Stayed in May 2024
Reviewed: 10 June 2024
Amanda
United KingdomRoom was a little shabby
Access to Toby Carvery for evening meal and breakfast which were excellent meals. Also the staff were very friendly and helpful.
Stayed in June 2024
Reviewed: 10 June 2024
Coppinger
United KingdomDecor needs updating, was at the end of a very long hallway upstairs with no lift, wasn't ideal in crutches
Close to amenities, basic but clean
Stayed in April 2024
Reviewed: 9 June 2024
Anita
United KingdomBed was way to hard
Staff was good 👍
Stayed in June 2024
Reviewed: 9 June 2024
Joanne
United KingdomThe rooms were a little warm but a fan was provided in the room which was appreciated.
Great location for days out to Paignton and Dawlish. Family room was comfortable with a lovely big bathroom and was spotlessly clean. Reception were very helpful. The later check in hours were convenient for us and a 12pm check out meant a nice lazy morning before departure. Breakfast at the Toby was very nice. Would definitely stay again.
Stayed in June 2024
Reviewed: 9 June 2024
Jerry
United Kingdomshower was good and breakfast quite good
Stayed in May 2024
Reviewed: 9 June 2024
Brian
United KingdomIdeal location for us coming off the ferry to break up our journey home. With good food available.
Stayed in June 2024
Reviewed: 8 June 2024
Robert
United KingdomTried to get evening meal but there was a long que had to go elsewhere
Rooms comfortable clean
Stayed in June 2024
Reviewed: 6 June 2024
Christine
AustraliaStaff attitude was poor. Food was very average. Hallway in accommodation noisy.
Accommodation part was comfortable.
Stayed in June 2024
Reviewed: 6 June 2024
Stephen
United KingdomNice room and shower very clean and friendly staff
Stayed in June 2024
Reviewed: 6 June 2024
Muna
NigeriaCleaning was kind of a joke after initial check in. Some days nothing, one day some guy came before 10 randomly (no one came close to that time on any other day so super inconsistent) and didn't come back again when asked to please give us a hour. All the cleaning staff would knock once (very light) and then just enter immediately after the short rap. Cleaning was haphazard, like someone was picking one different part of the room to clean everyday, won't change sheets even with stains until I had to ask even though we were there 10 days. Just really lucky it was so clean at the start.
Really clean when we first got there, felt comfortable right away. Nice bathroom with towel warming rail, forgot to take pictures. Tea, coffee and daily Biscoff. Nice to have a restaurant on the premises I guess though we only went once and didn't like it enough to go back. Right by a bus stop and short path to train station. I suspect it may be best to get the larger room option because I noticed most of the worst comments were from people in smaller rooms so maybe those are older/less well maintained.
Stayed in May 2024
Reviewed: 5 June 2024
Annie
United KingdomThe main thing that let this hotel down was the beds were so hard and uncomfortable, I suffer from back pain and didn't sleep well at all.
Location good for our needs, staff friendly, breakfast was good
Stayed in June 2024
Reviewed: 5 June 2024
Stacey
United KingdomThe price was a bit high I thought and the upholstery was very stained.
The bed was large and comfortable, the staff friendly and helpful
Stayed in June 2024
Reviewed: 5 June 2024
Herd
United KingdomIt was what it was
The usual good plentiful food I expexted from Toby Carvery
Stayed in June 2024
Reviewed: 4 June 2024
Maia
United KingdomBit tired and dated decor. Bathroom drains smelled bad, woken by pipes clicking (central heating?)at 5.30am!
Easy to find, quiet location, lots of parking. Good value.
Stayed in May 2024
Reviewed: 4 June 2024
Kevin
United KingdomBooking, arrival and room tidiness and comfort
Stayed in May 2024
Reviewed: 2 June 2024
Steve
United KingdomWi-Fi unavailable, USB ports didn’t work
Good position for where we wanted to go, clean, decent room facilities, excellent breakfast and good value
Stayed in June 2024
Reviewed: 2 June 2024
Sonia
United KingdomBreakfast.
Convenient location, free parking, clean room, comfortable bed.
Stayed in May 2024
Reviewed: 2 June 2024
Steve
United Kingdomthe carvery was exceptionally busy due to a kids for £1 offer -insufficient staff to cope with the demand.
great value, clean and comfortable. A good nights sleep. Shops nearby if required - onsite food.
Stayed in May 2024
Reviewed: 2 June 2024
Sandra
United KingdomStaff were not obvious at the breakfast so had to find them to get fruit juice and cutlery.
Room was perfect. kettle available with plenty of supplies and biscuits. good shower and comfy beds. Breakfast had plenty of choices.
Stayed in May 2024
Reviewed: 31 May 2024
Becki
United KingdomOne of our rooms (205) had a strange damp smell to it that wouldn’t shift. It’s definitely only this room though as we had room 204 too and that was absolutely fine. Lack of staff around to help. I had to hunt someone down to check in and there was no real customer service at all from the man who eventually came to help.
Location wise it suited us perfectly. Ground floor rooms were super easy for our kids too.
Stayed in May 2024
Reviewed: 30 May 2024
Rebecca
United KingdomHard bed, lumpy pillows, dripping shower.
Modern with nice bathroom. Good to have the Toby Carvery on site.
Stayed in May 2024
Reviewed: 30 May 2024
Hester
United KingdomEasy location, great size room, very clean and comfortable and much quieter than expected with free parking. Breakfast served at a reasonable time and the breakfast food was better quality than expected. Staff all very friendly. Would happily stay again
Stayed in May 2024
Reviewed: 29 May 2024
Sandy
United KingdomPerfect overnight stopover between Cornwall and the midlands Basic room but more than adequate Excellent shower
Stayed in May 2024
Alcoy, Spain
Ried im Zillertal, Austria
Kemer, Turkey
Weesp, Netherlands
Chefchaouene, Morocco
Woodbury, USA
Beauharnois, Canada
Alacati, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content