Beau Street, Bath, BA1 1QY, United Kingdom
#15 of 42 hotels in Bath
Guests' ChoiceBased on 3160 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.2
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 6 May 2024
Christopher
United KingdomNo drawers in bedroom. Was expecting a separate lounge are as I would expect with a suite. Also would have expected a separate shower area .
Breakfast was very good. Spa was good.
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
United KingdomNothing
Beautifully presented next to all the best sights with access to the therma spa included. Rooms were perfect and staff very friendly
Stayed in May 2024
Reviewed: 6 May 2024
Alan
United KingdomIt's tricky parking in Bath, paid £40 for the night at the hotel's small car park, the staff were very helpful in getting us there, but it's not easy.
Great location, spa was very good, staff friendly and helpful.
Stayed in April 2024
Reviewed: 5 May 2024
Betty
CanadaSome waterproof sandals or slippers for the downstairs spa might save on the laundry bill.
I was given a free room upgrade to an Executive Suite and was delightfully comfortable in the spacious room with a stocked fridge, excellent washroom, and one of the comfiest beds I’ve ever slept in. The downstairs spa was wonderful, and the staff were very accommodating about my request for chopsticks.
Stayed in April 2024
Reviewed: 4 May 2024
Kym
AustraliaWhile the hotel spa was closed for repairs and renovations the free passes to the facility next door more than made up for it.
The hotel was immaculate with very helpful staff. Breakfast was excellent as was the location in central Bath within walking distance to many of the attractions.
Stayed in April 2024
Reviewed: 3 May 2024
John
United KingdomIt was all good
The staff were brilliant The hotel Spa was closed in the morning but we were given free entry to the Thermae Spa next door
Stayed in April 2024
Reviewed: 2 May 2024
Andrew
United KingdomTricky to control temperature in the room, price of breakfast.
Fabulous spa.
Stayed in April 2024
Reviewed: 2 May 2024
Zoe
United KingdomParking charges
Everything was exceptional
Stayed in April 2024
Reviewed: 1 May 2024
Maria
ColombiaEverything was great
Wonderful place! Beautiful bedroom, the spa is fabulous, the bar and the restaurant are delicious and the staff is very kind.
Stayed in April 2024
Reviewed: 1 May 2024
Fiona
United KingdomThis is now my fifth time I have spent at this hotel. It is based in a fantastic location where you can walk to all the wonderful restaurants and amenities. It is clean the staff are friendly and helpful and most of all you get to swim and relax in the hotels spa facilities. And without a doubt you get a peaceful sleep. I would definitely return again
Stayed in April 2024
Reviewed: 1 May 2024
Brandon
South AfricaLinen could be higher quality and bed could be bigger
Great location, classy place, good staff
Stayed in April 2024
Reviewed: 30 April 2024
Warren
United StatesNothing
Large Room, beautiful decoration, excellent location . , comfortable public rooms and tasty food in the restaurant, wonderful spa pool.
Stayed in April 2024
Reviewed: 29 April 2024
Parashqevi
United KingdomThe hotel was beautiful and has the best staff we’ve ever come across. They made our stay unforgettable.
Stayed in April 2024
Reviewed: 27 April 2024
Fauzia
BelgiumEverything was perfect.
The spa was amazing, love it!
Stayed in April 2024
Reviewed: 27 April 2024
Milton
PortugalThe fact that hotel guest only can access the spa on inconvenient times (8-10am and 7-9pm)
Stayed in March 2024
Reviewed: 26 April 2024
Ross
United KingdomN/A Liked it all
Fantastic stay, beautiful rooms and very welcoming staff. We will be back
Stayed in April 2024
Reviewed: 23 April 2024
Emma
United KingdomThe staff were fantastic and the spa was a fabulous USP for the hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Danielle
United KingdomThere wasn’t anything I didn’t like
Such a beautiful hotel and really lovely staff. Perfect location.
Stayed in April 2024
Reviewed: 20 April 2024
Martyn
United KingdomLack of restaurant two days a week and restricted menu when open.
Location and luxury, first class breakfast service. Attentive staff.
Stayed in April 2024
Reviewed: 16 April 2024
Christine
United KingdomBreakfast fantastic and very central for shopping
Stayed in April 2024
Reviewed: 16 April 2024
Christine
IrelandService was a bit slow but the food was excellent.
Loved the location, spa and hotel room
Stayed in March 2024
Reviewed: 15 April 2024
Ryan
United KingdomThe only thing was I did write on my initial booking that I was taking my partner and that this was a birthday celebration so I had asked for just a happy birthday message or decoration for the room for which there was none. However that is a small blemish on otherwise a superb surprise weekend away so thank you.
The room, hotel and facilities were all aesthetically beautiful and clean. The traditional full English breakfast was lovely, the cocktail bar was classy and the waiters were friendly and knowledgeable. The spa pools were amazing and it was worth it, I did the full suggested cycle and felt refreshed afterwards. Location wise, you couldn't get much better.!
Stayed in April 2024
Reviewed: 14 April 2024
Delia
United KingdomBreakfast was pricey, though delicious
Lovely thermal waters!! Very helpful conceige, friendly service by the pool receptionist guy who was always smiling. Comfortable bed, very good turn down service, in the heart of Bath, close to the train and all sites. We had a lovely time and will return. Thank you!
Stayed in April 2024
Reviewed: 14 April 2024
Gary
AustraliaParking was a challenge but not at the fault of the hotel. Staff told us that they were constantly having to move on people who were not guests and should not be parking at the entrance of the building.
Beautiful and an extremely comfortable stay
Stayed in April 2024
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