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Reviews of The Imperial Hotel Exmouth 3 stars

The Esplanade, Exmouth, Exmouth, EX8 2SW, United Kingdom

#6 of 10 hotels in Exmouth

Guests' Choice

Review score

Based on 3848 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    We just feel that the outside of the building needs some TLC

    Location was great for us & it’s nice to revisit a place where I hadn’t been since childhood. Would also like to add that the reception staff were excellent, very accommodating and felt like they couldn’t do enough for you!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    It was exactly what we were after.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    It's picky, I know, but I'm trying really hard to think of something: The scrambled eggs at breakfast didn't taste of anything. Not even eggs. That was a bit weird.

    The staff were great, the location is perfect, the room was all clean and everything in it worked.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds were particularly uncomfortable. The disabled lift didn't work.

    Staff very helpful, especially the receptionist during the day

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very friendly with excellent staff and customer service.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Shower had no power to it, and no hot water when we got up at 7 o’clock. Only warm water later at 7:30. Hotel itself needs a refurbishment. It’s a bit tired looking. But don’t let that put you off, it has a very friendly atmosphere with great staff.

    Breakfast was very good, buffet style. Fried or boiled eggs on request, sausages, bacon, fried tomatoes, baked beans, cereals and fruit. Couldn’t complain. The staff were excellent and went that extra mile to be accommodating. Great location and a nice veranda and beer garden on the sea front.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor quality breakfast

    Location and ambience

    Stayed in April 2024

  • Reviewed: 6 May 2024

    7.0
    Comfortable with pleasant staff.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It took about 15 minutes to get running hot water in the shower.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Facilities to eat when you have a dog where not very cosy. But then, when traveling with a dog, you can't be choosy.

    It is an old hotel with lots of character. We were welcomed by a super friendly man at the reception who was very helpfull. The room was exactly as advertised. Good value for money with a beautiful garden. Would book again.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    It was all very good
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 4 nights

    Evenings meals were Fantastic breakfast was very good, and the staff were excelent

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    The Imperial may not be what it was in its Victorian heyday, but we had a great stay.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Someone with mobility issues might have struggled to use the shower as it was combined with the bath, but we were happy with it. Bed was a little firm but we both slept well.

    Brilliant location with lovely views to wake up to. Nice to have a little balcony, and the seating area in the garden outside the bar would have been a lovely place to spend time relaxing had it been better weather. Room was medium sized, bathroom quite small but it did have a bath with plenty of hot water. Nice breakfast served in a very grand room. Didn't have dinner as it was quite a limited menu but if it had been pouring with rain we might have stayed in.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Value for money only the mattress let it down.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 3 nights

    Mattress was awful, partner and I felt like we were constantly rolling out of opposite sides of the bed.

    Good Breakfast, bright rooms, everything was clean. Dog friendly.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Perfect for what we needed
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Needs some money spent on it

    Location and well priced

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Good hotel, very comfortable, good food
    • Business trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night

    nothing

    Good location, good comfortable room, good breakfast

    Stayed in March 2024

  • Reviewed: 1 May 2024

    7.0
    A relaxing holiday.. Exmouth was a lovely place.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    No USB points for phones etc. Hotel had an unusual smell when we first arrived. After a few days didn't notice it.

    Breakfast was OK. Hotel was clean but a little tired. Could do with some .modernising. View from balcony was lovely.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    A charming hotel in a great location
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Not much to say here, altho I would have liked better/brighter lighting in my bathroom which felt a little gloomy, and the exterior of the hotel looked a bit tired in places. However I still plan to return, with a friend, in the summer.

    A charming hotel, with a big car park, in a great location on the sea front and also only a short walk from the town centre shops and cafes. Outside seating areas to enjoy the good weather and a G&T from the bar. Very courteous and helpful staff throughout made for a relaxing atmosphere and I was happy with my comfortable room (booked with a lovely sea view) and bed. Enjoyed the breakfast.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    We had a really nice stay and would definitely return.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights

    TV far too small for this day and age. Shower / water pressure far too low you could hardly feel it on your skin.

    The location is absolutely fabulous. Breakfast is also great buffet style and the chef kept everything topped up. Our room was comfortable with great view !

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Our seventh visit will be back.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Going home,

    All was great the serve yourself breakfast fantastic the evening meals good choice and prompt service with a smile.

    Stayed in March 2024

  • Reviewed: 30 April 2024

    9.0
    excellent location , definitely would recommend and will stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    only negative thing is that the hotel didn’t do room service or a mini fridge to keep drinks cool

    view was excellent overlooking the sea, close to the town and other places of interest

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Enjoyed the stay nice hotel good location. Would stay again.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing I didn’t like was the buffet breakfast the food was cooked well but not very hot.

    Nice hotel better than a 3 star rating the location was very good.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    I visited the imperial from Wales where I live for appointment at RCD hospital arrive rested
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I couldn't find anything that I didn't like

    You felt like part of their family and not a visitor

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Exmouth seafront
    • Leisure trip
    • People with friends
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was underwhelming at price and water pressure in shower useless for my thick hair.

    Location. Friendly & helpful staff. Views from room.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good value medium quality hotel
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Decent size washbasin

    Close to beach

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 3 nights

    Room location and view were excellent

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Parts of the hotel seemed a little dated, though my room was lovely and not so. I didn’t use the bar or restaurant so can’t comment on that.

    Great location, good value parking. My room was really nice and very clean. I liked that water and coffee etc was provided. Lovely view from my room.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Housekeeping could be better

    Everything apart from housekeeping.

    Stayed in April 2024

Showing 1 – 25

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