Municipal Building Dale Street, Liverpool, L2 2ZR, United Kingdom
#17 of 103 hotels in Liverpool
Guests' ChoiceBased on 2307 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 9 May 2024
Caron
United KingdomNo magnification mirror in the bathroom. Easy to drive past as nothing that visible to make you realise it’s the hotel.
Excellent staff. Beautifully decorated. Superb comfy beds with the most comfortable pillows. Excellent shower. Beautiful converted building.
Stayed in May 2024
Reviewed: 9 May 2024
Izzy
United KingdomNothing.
Everything!
Stayed in May 2024
Reviewed: 7 May 2024
Edward
United StatesAs they knew from before I arrived: - I wanted to use the pool BUT one must pay the spa fee to do so … they could’ve told me as I likely would’ve cancelled and stayed elsewhere - I relied on them to send a suit and shirt to be dry cleaned/pressed and delivered well in time for a wedding … after conveying various terms (same-day vs next-day service), my chasing down the bag and form and handoff instructions, their saying they didn’t receive anything back from the dry cleaner only to deliver the suit and shirt later than expected because, they said, they got stored in the wrong location … in short: the hotel doesn’t have its act together on extras so they don’t know what reliably to convey to their guests and they fall face first on service
Great location Quiet, comfortable Good breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Rebecca
United KingdomThe only downfall was the room felt very warm and weren’t able to work our air conditioning. It felt too late to move rooms which was offered.
Stunning building and the most friendliest welcoming reception. Jess in particular made sure we were ok at every point. Parking very close. Very short walk away from all the shops, bars and restaurants.
Stayed in May 2024
Reviewed: 6 May 2024
Bernadette
United KingdomBreakfast and rooms
Stayed in April 2024
Reviewed: 6 May 2024
Denise
United KingdomRooms were a bit small
Excellent staff, beautiful hotel , the bar area is beautiful . Food very good . Rooms were a bit small but nice and clean bathroom and shower gorgeous .
Stayed in May 2024
Reviewed: 6 May 2024
Richard
United KingdomNothing
Very nice decor, excellent staff, bar staff exceptional especially a bar man Andy who was very attentive and welcoming
Stayed in May 2024
Reviewed: 5 May 2024
Thomas
United KingdomVery central and the service is impeccable. Lovely bar area.
Stayed in March 2024
Reviewed: 4 May 2024
Aalion
United KingdomStaff didn’t come to collect their tray and there was no menu in our room, which are things that might just be forgotten at one point since they aren’t robots.
Nice view by the bar and close to most activities in the town centre
Stayed in May 2024
Reviewed: 3 May 2024
Coral
United KingdomThe bar meal of fish and chips was too heavy for my taste. Lighter batter and "real" chips preferable but that is personal taste
Very comfortable and well decorated hotel well positioned for tourism.
Stayed in March 2024
Reviewed: 3 May 2024
John
United KingdomCooked breakfast was cold.
Character of hotel. Friendly staff.
Stayed in April 2024
Reviewed: 3 May 2024
Priys
United KingdomExcellent room service, great bar and restaurant
Stayed in April 2024
Reviewed: 2 May 2024
Paul
United KingdomExtra charge for the spa, room was a little small
Beautiful building inside and out, attentive and professional staff, great food and cocktails, comfortable bed and excellent location
Stayed in May 2024
Reviewed: 1 May 2024
Mitchell
United KingdomIt was very luxurious
Stayed in April 2024
Reviewed: 30 April 2024
Joanne
United KingdomGreat breakfast. Good location
Stayed in April 2024
Reviewed: 29 April 2024
A
United KingdomIdeal location and comfortable
Stayed in April 2024
Reviewed: 28 April 2024
Jo
United KingdomWonderful decor and history. Very friendly and helpful staff.
Stayed in April 2024
Reviewed: 28 April 2024
Stephen
United KingdomAbsolutely nothing. It was all superb
What incredible staff! They make you feel so special. From the lovely girl at reception to the bar staff, all were soo friendly). Visited this weekend to celebrate my 50th birthday with my husband (26th/27th April 2024). Across the weekend, i had 2 massages and a facial. The spa team were so welcoming and kind, and the treatments were real value for money. Superb. We've vowed to return every year (or more). The cocktail bar is stunning. It's like walking into a film. It's by far the best hotel in Liverpool. If it was set in London, it would be a grand a night. Well, it's worth a visit.
Stayed in April 2024
Reviewed: 28 April 2024
James
United KingdomCheaper beer
A great experience from beginning to end. Staff brilliant.
Stayed in April 2024
Reviewed: 27 April 2024
James
United StatesBreakfast was well served and the variety of offerings was excellent.
Stayed in April 2024
Reviewed: 27 April 2024
Stella
United KingdomNothing
Excellent breakfast, extremely friendly staff.
Stayed in April 2024
Reviewed: 25 April 2024
Kathleen
United KingdomIt was a bit of a maze and sometimes difficult to find your way around.
It was very centrally located, very clean and calm, and the staff were very nice.
Stayed in April 2024
Reviewed: 25 April 2024
Steve
United KingdomNo bath in my bathroom
Excellent interior atrium and bar and comfortable rooms.
Stayed in April 2024
Reviewed: 25 April 2024
Steve
United KingdomGreat stay
Stayed in February 2024
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