1-8 Russell Square, Camden, London, WC1B 5BE, United Kingdom
#112 of 1,014 hotels in London
Guests' ChoiceBased on 1729 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.2
Value for money
8.1
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End of dialog contentReviewed: 23 December 2023
Jeffrey
United StatesNot really the hotel fault, but one night a child was up crying from 1:30AM-2:30AM several doors down - not just crying but screaming. This kept us up. We went on a weekend and paid a premium. The price was a bit high, but to be expected for a great hotel in London.
Staff was very helpful and allowed us to check in early at 1PM as we had arrived from overseas. Beautiful hotel in quieter neighborhood - very close to the British Museum and right next to a train station/bus stops for quick access to all of London. Room was very clean, perfect for 2 people.
Stayed in December 2023
Reviewed: 21 December 2023
Ingrid
AustraliaAbsolutely incredible stay! The hotel is impeccable and the service from staff is of the highest standard. We felt really welcomed here and will definitely be back on future trips to London!
Stayed in December 2023
Reviewed: 18 December 2023
Mumtaz
Turkeylocation
Stayed in December 2023
Reviewed: 17 December 2023
Jason
United KingdomWe took an Irish wolfhound (called Wilson) he was treated like royalty, nothing was too much trouble. All the staff were friendly happy and helpful. It made our trip to London amazing.
Stayed in December 2023
Reviewed: 14 December 2023
Susan
United KingdomAircon/heater, noisy in bedroom also noise from hotel kitchen extractor fan late into the night early morning.
Location, old world charm and service . Clean comfortable and good facilities.
Stayed in December 2023
Reviewed: 6 December 2023
Philippos
CyprusRoom size too small. Bas smoke odour in the corridor outside the room. Probably from kitchen downstairs.
Location and hotel facilities. Staff was very helpful.
Stayed in December 2023
Reviewed: 5 December 2023
Stephanie
SingaporeVery clean, well thought out room and equipment
Stayed in December 2023
Reviewed: 4 December 2023
Tomasz
PolandNo complains
Excellenxce
Stayed in December 2023
Reviewed: 4 December 2023
David
IrelandSlow bar service
There's a great ambience, with excellent staff and good food.
Stayed in December 2023
Reviewed: 29 November 2023
Chloe
United KingdomMore natural light in the room.
Only a short walk from Kings Cross Station, ideal for a last minute layover. Also within walking distance of the British Library, Oxford Street and Soho. Although the room was small it was perfectly formed and the overall ambience of the hotel was warm and relaxing.
Stayed in November 2023
Reviewed: 23 November 2023
Lacey
United StatesWhile the solo room was comfortable, it was just a little too tightly layer out. More towels needed in the bathroom, and a slightly larger shower. Lots of water would escape.
The hotel is lovely, located right next to the Russell Square tube stop. The staff is excellent and the breakfasts were amazing.
Stayed in November 2023
Reviewed: 22 November 2023
Helen
United KingdomBeautiful building, central location.
Stayed in November 2023
Reviewed: 22 November 2023
Sophia
United KingdomWe cannot thank the reception staff whom kindly upgraded our room to a suite, which was utterly stunning and so luxurious. We visited on my Birthday and were greeted by a cake and card from the staff also. We can’t wait to return.
Stayed in November 2023
Reviewed: 6 November 2023
Deborah
United KingdomLovely surroundings, staff and location.
Stayed in November 2023
Reviewed: 5 November 2023
Sibylle
GermanyEverything was immaculate!!
One of the nicest hotels in London, excellent service, super friendly staff, spotlessly clean, the most comfortable bed ever, great location right next to the tube station
Stayed in November 2023
Reviewed: 5 November 2023
Haider
AustraliaTruly 5 stars... I was first wowed by the amazing building, with a beautiful and elegant interior to match. Manages to blend class with modern very well. Service was exceptional, as was the room. Great breakfast. Daily 5 pm social drinks is a fantastic idea. Cannot fault anything. Will definitely be staying again.
Stayed in August 2023
Reviewed: 4 November 2023
Faisal
QatarEasy to reach.
Stayed in August 2023
Reviewed: 2 November 2023
Danielle
United KingdomNothing not to like!
Everything. It’s a beautiful property and the staff are consistently warm and friendly. It’s where we always stay when we come to London. It’s an exceptional place.
Stayed in November 2023
Reviewed: 30 October 2023
Joseph
United KingdomNo Spa
Beautiful Victorian architecture with lovely modern twists
Stayed in October 2023
Reviewed: 28 October 2023
Colin
United StatesLocation / clean / beautiful / historic/ staff
Stayed in October 2023
Reviewed: 28 October 2023
Jeffery
CanadaNothing
The decor and location Quick access to tube
Stayed in October 2023
Reviewed: 26 October 2023
Nadine
GermanyJack and Angela from the guest service were amazing
Stayed in October 2023
Reviewed: 25 October 2023
Ramsha
United Arab EmiratesLoved everything
Amazing staff very accommodating and extremely polite. Loved our stay it was like a home away from home Thank you
Stayed in October 2023
Reviewed: 22 October 2023
Renee
NetherlandsNot enough staff at breakfast, left waiting for ten minutes, there were tables free but not cleaned. Also the staff did not clean the tables so you had plates and bowls and cups piling up. Quality was good just staff needs to be increased and mindful to clean tables. Also the water pressure in the shower was very very low.
Beautiful stylish hotel! Location was close by many things as well as a metro station. The bed was very comfortable and the breakfast room and the bar were both exceptionally decorated. We also liked the complimentary drinks from 5-6 each afternoon.
Stayed in October 2023
Reviewed: 22 October 2023
Paweł
PolandNothing, all good.
Amazing place, great location.
Stayed in October 2023
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