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  5. Reviews of The Zetter Marylebone

Reviews of The Zetter Marylebone 4 stars

28-30 Seymour Street, Westminster Borough, London, W1H 7JB, United Kingdom

#190 of 1,015 hotels in London

Guests' Choice

Review score

Based on 202 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 9 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 3 nights

    I wish I could stay longer!

    This is our 2nd time staying at Zetter Marylebone. The location is perfect - central to the tube, shops and parks. The hotel is just off busy central streets - so retains a small neighborhood feel. Loved the variety and quality of small restaurants close by. Staff was genuinely attentive. the decorative style of the rooms and amenities feels like you are staying at your old moneyed uncle's London Townhouse. Well thought out elegant touches of new and antique furniture and artwork.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double
    • Stayed 2 nights

    no -all was very nice!

    Lovely location, very quiet room - considering it's so central! Very nice staff, helpful and friendly.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double
    • Stayed 2 nights

    It's very overpriced. There are no extras, no breakfast included, no facilities; you can get much more for this price in the same area (such as spa/gym/pool/more space)

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Peaceful chill out lux hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Double
    • Stayed 3 nights

    The bar closes on Sunday.

    If you are looking for a quirky quiet, peaceful hotel in central London - this is you. Rooms comfy and plush, staff great - friendly, helpful, just the right amount of involvement. A lovely downstairs 'parlour' to boot. You can walk everywhere - Hyde park 5 mins down the road. Deluxe room has a queen bed - ok for me - no good for my other tall fam members. Would need a king. Breakfast ok but hey this is London - not Asia. If you want a quiet chill this is place.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    10
    Love London and travel a lot so this hotel was perfect !
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    All was excellent !!

    Helpful , central, fun and clean

    Stayed in April 2024

  • Reviewed: 27 February 2024

    9.0
    A home from home - accommodating, relaxing.
    • Business trip
    • Solo traveller
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Would have been nice to light the fire in the evenings

    A beautiful little find. Felt very well looked after and loved how intimate it was.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Lovely hotel, great location, friendly staff.
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    Great location. Cosy, characterful and stylish interior. The staff were friendly and attentive

    Stayed in February 2024

  • Reviewed: 20 January 2024

    9.0
    Delightful
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    No meals

    Small quaint and friendly

    Stayed in January 2024

  • Reviewed: 21 November 2023

    10
    Wonderful stay.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    We stayed in a suite which was luxurious and had everything including an old record player. Beautiful bathroom with all mod cons. The only item not included in the room was a television which seemed unusual.

    Fantastic room with amazing facilities. Huge bath and excellent shower. Great location and close to great shops and places to eat. Lovely staff and so friendly.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    9.0
    Very good.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Not having breakfast included.

    The atmosphere and decoration were wonderful.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    10
    after my 2017 stay i was fond of this special place. now i am hooked. great location, great choice
    • Leisure trip
    • Group
    • Deluxe Double
    • Stayed 4 nights

    when i stayed in 2017 there was a room with 2 twins which is nice for friends traveling

    the room was comfortable and well designed. hotel manager Eljesa Saciri and her co-workers were very efficient in arranging a comfortable stay

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    Loved the property. Great location and staff! Decor is so fun!

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double
    • Stayed 1 night

    Good location, good clean room, helpful staff.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    Loves location
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    Narrow passages but all good

    Love a boutique style hotel. This was great

    Stayed in September 2023

  • Reviewed: 22 August 2023

    10
    I can't wait to return!
    • Business trip
    • Solo traveller
    • Deluxe Double
    • Stayed 1 night

    The most helpful staff and lovely feel to the place, with wonderful cocktails in the cosy bar! It feels as though you've been welcomed into someones house. It's located right behind Oxford street and a couple of minutes walk from the nearest tube. The room temperature was perfect and easily changed, the bed was SO comfortable, the bath was deep and large, the shower was powerful with the toiletries really nice too. I can't wait to go again!

    Stayed in July 2023

  • Reviewed: 10 August 2023

    9.0
    Yet another fantastic stay!
    • Business trip
    • Couple
    • Deluxe Double
    • Stayed 3 nights
    • Submitted via mobile

    One item is sort of obvious that the area/corridor for reception/guest greeting is too narrow. When guests arrive with luggage the entrance for others is blocked. Though I do realise it is not an easy fix

    No breakfast this time but have been happy before. Staff friendliness and relaxed atmosphere are biggest selling points. Bar crew was fantastic this time around (I had my first proper Pegu Club this side of the Nile as a matter of course!!)

    Stayed in August 2023

  • Reviewed: 22 July 2023

    10
    memories made
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    I love townhouses

    location was excellent

    Stayed in June 2023

  • Reviewed: 21 July 2023

    9.0
    Boutique bolthole
    • Leisure trip
    • Solo traveller
    • Deluxe Double
    • Stayed 5 nights
    • Submitted via mobile

    A tad too pricey

    Its individual character

    Stayed in July 2023

  • Reviewed: 27 June 2023

    10
    Superb in every way. Thank you.
    • Leisure trip
    • Family with young children
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    This lovely hotel is a delight. Beautiful interior, fabulous rooms with the most comfortable bed. The staff are also exceptional....the whole ambience is quiet and calmness. There is no doubt we will stay again. Thank you.

    Stayed in June 2023

  • Reviewed: 18 April 2023

    8.0
    Beautifully decorated London townhouse, great location, walking distance to downtown.
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 4 nights

    Nothing we disliked but just a couple of pointers to management. We were there in January so it was cold, wet and overcast outside. I would have loved to see candles in the dining room and bar. On Saturday afternoon we were having food and wine in the sitting room and as it was gloomy outside, we asked if the fireplace could be lit but were just told no! Bit of a shame. The staff could have been a little more interested, they seemed a bit stressed but nothing to serious, just an atmosphere thing. :)

    Very pretty townhouse close to Marble Arch and Marylebone Lane. We walked everywhere we wanted to go: Soho, Mayfair, piccadilly, St. Jamres´s, Regents park and all the main high streets in Central London. The decor was eccentric like old London meets old Paris. Our room was so pretty with a four poster bed, large bathroom with a good shower and bathtub. When we checked in on a cold, rainy day in January the fireplace was lit, so cozy. All was nice and clean. Would definitely recommend.

    Stayed in March 2023

  • Reviewed: 14 April 2023

    10
    Stunning
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    Coffee at breakfast was quite expensive

    Breakfast was phenomenal.

    Stayed in April 2023

  • Reviewed: 30 March 2023

    8.0
    loved it. but other than memorable events like big birthday, we just can’t afford the place.
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    nothing. all good other than cost

    loved it but London is so expensive, that we won’t be able to stay again.

    Stayed in March 2023

  • Reviewed: 9 February 2023

    9.0
    Home from Home
    • Leisure trip
    • Group
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Great location and lovely homely detail.

    Stayed in December 2022

  • Reviewed: 4 February 2023

    8.0
    Cool pad, we’ll located with a great style
    • Leisure trip
    • Couple
    • Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    nothing

    The style

    Stayed in February 2023

Showing 1 – 25

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