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  5. Reviews of Bros Inn Hotel

Reviews of Bros Inn Hotel 3 stars

51/53 Camberwell Church St, Southwark, London, SE5 8TR, United Kingdom

#985 of 1,015 hotels in London

Guests' Choice

Review score

Based on 115 hotel reviews

5.0

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    6.4

  • Facilities

    5.4

  • Staff

    5.4

  • Value for money

    6.0

  • Free WiFi

    3.1

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Showing 1 – 25

  • Reviewed: 31 May 2024

    5.0
    Acceptable accomodation that can improve
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    It seems that it is under renovation, which can be seen it is needed. not the best material quality and comfort. Sound insulation is non existent, road traffic was really noticeable.

    Close to restaurants and shops. Bus lines stopping close by, with good connections to the center. Keyless system, so you don't have to worry for losing keys/ cards.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    No toiletpaper, no hangers for clothing, soap almost finished in the shower. Didn’t see any staff my while stay

    Good bed, location was perfect

    Stayed in May 2024

  • Reviewed: 25 March 2024

    4.0
    Wouldn't return.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The blinds didn't block any light. The window didn't open. There are no glasses in the bathroom. Bed felt wobbly and mattress springs old.

    The location was good. Room was ok size.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    4.0
    Do Not Reccomend
    • Business trip
    • Solo traveller
    • Deluxe Double Studio
    • Stayed 6 nights
    • Submitted via mobile

    On the day of the check-in, they assigned the same room to another guest (he had the entrance code, he burst into my room while I was in there). After that, I didn't feel safe - anyone could get into my room anytime. The wardrobe rack was broken. No Wifi, no TV. They gave some guests the wrong room codes, they couldn't get into their rooms (I could hear them in the hallway) outside my room.

    The location, the cleanliness.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    5.0
    The property is fine for travellers with low expectations seeking anonymity for 2-3 days stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Studio
    • Stayed 7 nights

    I did not like the concept of 'self checking' as enter codes were sent to me during my flight on email, without prior announcement day before check in with exact explanation how to enter the code to different devices. I understand disclosure of codes is related to cancellation rights/options. It took me several attempts to get into rooms as code device was completely new to me with very small font. I expected reception, which is under refurbishment so unavailable. Hence name 'hotel' is overvaluation. Phone contact was really bad as hotel is on very busy street and person on other side probably did not know anything about the property. My second call was cancelled without explanation. I contacted the management of hotel via email through Booking.com but answers were delayed and irrelevant, even mentioning unavailable reception. Fortunately maintenance staff (I guess) was helpful when I met them and helped me with missing kettle as well as setting up TV set. They were nice and polite.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    6.0
    Cheap option near hospital
    • Couple
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted via mobile

    They’re renovating the building atm so it’s very dusty and a bit noisy during the day

    Location for hospital

    Stayed in January 2024

  • Reviewed: 29 February 2024

    6.0
    If you are in london for cheap hotel and can sleep in noice this is your choice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    - The noice is absurd you hear everything other i wouldnt even call them people elephants and monkeys 3am So be ready to buy earplugs - tv is uselles not paid programs nothing screen miroring only if you have android - no wifi but for the price i get it

    ++Price +Comffy bed +/- two cups and one plate in bathroom 4 soap thats it nothing what would cheer you up

    Stayed in February 2024

  • Reviewed: 14 February 2024

    5.0
    Overall okay, you just need more patience
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Check in time is at 3 PM and we were arrived at 4 PM and room was not ready (no bed sheets, no pillows, no toiletries, no towels, no soaps). We had to call the hotel a few times until they picked up the call and sent someone to get things we need. They most funny thing was when they handed bed sheets for us and we had to put it up to our beds (which usually will be done by the service staff).

    Room was clean and quite spacious. Heater was working excellent both for room and water.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    4.0
    It was a good room for a short stay
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 3 nights
    • Submitted via mobile

    The mattress was worn out nd really u comfotable. There was no Wifi so we couldn’t use the TV

    The room is small but really sweet and equipped with everything

    Stayed in February 2024

  • Reviewed: 9 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy broken window can’t sleep! Too expensive for that condition. Useless staff

    Stayed in December 2023

  • Reviewed: 7 December 2023

    5.0
    Was disappointing.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Everything as per my expectation.

    Room very small, The traffic noises very loud to room that bother most of the time. May be window has no sound insulations. The room located on 3rd floor and there was no lift to carry luggage. No one available on the property if you need help. Ground floor was under constructions or refurbishment. Not fit for my style. will avoid next time.

    Stayed in December 2023

  • Reviewed: 24 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Quad Studio
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable & quiet. Felt safe. Friendly staff. Good bus connections.

    Photos misleading as it's clean but basic, not as pretty or spacious as photos show. Also absolutely no chance of breakfast so why show the photo??

    Stayed in October 2021

  • Reviewed: 3 June 2024

    1.0
    HORRIFIC
    • Leisure trip
    • Group
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    Broken window had to have it open all night on the busy road. Tv didnt work. Blinda dont work . Had no sleep. We tried to ring reception but no answer wouldn't refund us so we could move hotels. So didnt sleep. Its an absolute sh*t whole. STAY AWAY

    WHEN WE LEFT

    Stayed in June 2024

  • Reviewed: 27 May 2024

    3.0
    Completely adequate. Probably would suggest only one night stay
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 3 nights
    • Submitted via mobile

    The window was broken, so it was very loud all night with sirens going past. one day the shower just didn’t work. The water wouldn’t go any faster than a trickle and just wouldn’t heat up and another day it was just scolding hot. Also the tv didnt work but that wasn’t a huge deal

    It was clean, the bed was comfy, handy fridge and microwave

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Another brilliant stay!
    • Leisure trip
    • Family with young children
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    Genuinely don’t have anything to say that would put me off staying again.

    Another lovely stay at Bros Inn - so simple to check inn with email sent within a couple of hours with all information. Room beautiful clean and newly renovated. Bed very comfortable and linens beautiful. Tv huge and great to watch an evening film on. Comfortably cool in the room on a hot London day. Quiet, didn’t hear any noise from other guests, just normal London street traffic. Stayed in room 24. Will definitely be back again! Great location - everything you need on your doorstep, and a bargain price for London.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Great value rooms.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great value stay

    Stayed in May 2024

  • Reviewed: 16 May 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The pillows were not good. The blind could not cover the whole window. There were no electric necessities like a hair dryer, water boiler, and a fridge.

    The room had a private bathroom and self-check-in service.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    1.0
    The door was open, the toilet was disgusting, with poo stains on th toilet seat and not cleaned.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The door was open, the toilet was disgusting, with poo stains on th toilet seat and not cleaned No soap, and all dusty, the imagines and information provided given to customer are misleading.

    Nothing

    Stayed in May 2024

  • Reviewed: 9 May 2024

    1.0
    terrible, horrible, dirty floor, dirty room, the exit doors are all open, danger of someone coming i
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    terrible, horrible, dirty floor, dirty room, the exit doors are all open, danger of someone coming in and stealing

    Hahah very bad terrible, horrible, dirty floor, dirty room, the exit doors are all open, danger of someone coming in and stealing

    Stayed in May 2024

  • Reviewed: 5 May 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of hairs in the bed No soap Bed was bad Fire alarm covered with a sock Bad railing was dirty Towels not clean

    The location was not bad Open the door was easy with the code

    Stayed in May 2024

  • Reviewed: 29 April 2024

    1.0
    WORST HOTEL EVER - UNHYGIENIC SHOULD BE SHUT DOWN
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel room did not correspond to the photos. All the hotel is unclean, not to talk about the bedroom: - the floor was dirty, WE FOUND HAIRS INSIDE THE BED (meaning the beds were not changed between guests), the walls were aldo dirty with orange marks - NO WI-FI !! - No mobile network to make calls - No place to charge the phones (shavers only in the toilet) - TV not working - NO CLOSET - No eletric kettle, shower gel, shampoo, microwave, desk, pillows, blankets or books as shown in the pictures

    DON’t GO TO THIS HOTEL.. Worst hotel I have ever been

    Stayed in April 2024

  • Reviewed: 28 April 2024

    1.0
    Foul
    • Leisure trip
    • People with friends
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted via mobile

    There was a rat when we walked in. There is no staff at all. It was falsely advertised. Sketch location. It’s not a hotel, it’s a self service motel.

    Nothing.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is no reception at the hotel, no one to talk to if you need any assistance. A few weeks before arrival I contacted them regarding breakfast and they said it was included. Well, no reception and no breakfast room at all. I called and the answer was “should be available just contact someone in the reception room”. Again, there is no reception at all and not one person available at the hotel. We spent very little time at the hotel but it was enough to see 2 street fights so I would say not the best area to bring kids.

    Close to public transportation. Near to supermarkets and restaurants.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Great value for a room for a couple of nights close to work in Camberwell.
    • Business trip
    • Solo traveller
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted via mobile

    Profile said WiFi throughout property, but no WiFi available, or at least no WiFi details provided in room. Not a major problem and for the price, WiFi wasn’t expected.

    Secure entry to property and room. Unattended property but great contact from the OYO team before and during stay. Great sized room with kitchenette, microwave and fridge. Very clean all round, comfortable (and massive!) bed.

    Stayed in April 2024

Showing 1 – 25

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