The cleanness and toilets

The location

Stayed in April 2024

Shared restroom and restroom accessibility from rooms downstairs

Good location Good drinking water, sugar and tea availability

Stayed in April 2024

No wifi or Internet connection

Comfy and cleanliness

Stayed in December 2023

The floors not vacuumed. The bathroom not clean.

The beds were done very well. Very clean. New sheets.

Stayed in November 2023

This review has been hidden because it doesn't meet our guidelines.

Everything, the whole experience!

They didn’t have the room available so I had to go back another day, what the hell is this kind of service. Also the bed wasn’t done and the linen were dirty, there was a trash back filled in the room!

Stayed in November 2023

The key for the room was bad and nearly broke. The room was small with the three beds.

It was close to the tube station and all transport

Stayed in November 2023

It’s very basic, not the cleanest.

The beds were comfy

Stayed in November 2023

This isn’t a hotel at all, it’s a converted house. No staff on site at all, had to wait 40 mins for someone to show up and tell me that the room I HAD booked wasn’t available, and that I was in a different room. Shared bathroom is an understatement, only one shower between all six rooms. No hands towels in the bathroom. No hairdryer either. The locks on the doors aren’t secure at all. Will not be returning under any circumstances.

Relatively clean and warm, but that’s about it. A lot more to say about what I didn’t like.

Stayed in October 2023

The door doesn't lock? Bathroom and Bedroom is not clean.

Nothing

Stayed in October 2023

Room was disgusting, no nice amenities no towels no closet and worst of all very dirty toilet shared for 7 room occupants!

Nothing

Stayed in September 2023

Toilet No kitchen No towels

Location Comfy bed

Stayed in September 2023

Nothing at all

Don’t like anything at all

Stayed in May 2024

Room was clean, beds were nice and comfortable in a great location

Stayed in May 2024

first was over booked,we had booked a room with three beds ,we were being forced to move to one with one bed the preference was a customer who had smaller kids meaning was overbooked, later could not open the bedroom from outside the owner was not friendly at all as i theretened to report to police we had to use the back dddor

nothing ,,f

Stayed in May 2024

terrible all around

Could not gain access to finish booking in

Stayed in April 2024

No clean No heating

Location

Stayed in April 2024

EVERYTHING

This hotel was absolutely disgusting. I couldn't get to the building first because there was NOBODY THERE, I needed a code to access it and wasn't given one. There was nobody in the hotel for me to enquire or get help on arrival. Worse is that when I tried to call the manager/hotel to explain that I was outside of their hotel, the mobile just rang out, so I started banging on the door to gain access. 3 hours later a person staying in one of the rooms opened the door for me and to my shock from the first step in there I saw dirty laundry and beer cans all over the floor and the smell of weed. PLEASE NOTR BY THIS TIME IT WAS 02:45 IN THE MORNING, and now there were another three people waiting and confused as I was. We decided to check out the rooms available, and if only I could post the videos of what I saw. First, there were beer cans and bottles all over the floor and bed. Second, there was blood on the sheets and pillows from the previous person staying there Third. There was used condom under the bed and under the sheets and onto the table top Fourth. There were ash and small bugs everywhere I only wish I could post the videos for whoever is reading this post to understand the gravity and severity of what I'm I am trying to express to you. PLEASE AVOID THIS HOTEL AT ALL COST EVEN IF IT IS THE LAST ONE EVER ON BOOKING.COM thank you and warm regards Dwaine Cyrus

Stayed in April 2024

This is without a doubt the worst room I have ever stayed in in my life. I stayed and in the early hours of the morning, several people arrived at the house, started drinking, many more people than the house could support, they spent the whole night trying to break into my room, when I spoke to the owner of the place he simply told me that it was not a problem. from him, unprofessional treatment, house without any security, extremely uncomfortable place!

Stayed in April 2024

Room wasn't clean. Nor the bathroom. Our door didn't lock so we couldn't leave any of our belongings in the room incase someone else went in there. Was only 1 plug socked in the whole room but you could sleep 4 in the room. Even for £95 a night I'd expect more than this. Really disappointing.

Location to tube to get to Wembley was really easy

Stayed in December 2023

There was no kitchen so no tap to get water from. There was glasses in the room but they were kinda dirty. But there was a fresh stack of coffee cups in packaging that were clean so no major issue.

Pretty much everything was ideal apart from the lack of a kitchen/tap to get water from, and the cleanliness of the glasses in the room.

Stayed in December 2023

We have arrived after 4 hours after our check in time our room was completely mess and dirty. The person we connected on the phone was so rude he had an argument with me and hang up the phone when we tried to explain him that our room is not ready. My charger and one of my shirt was lost when we were out from the room. There was people in the same building using drugs and talking very bad to my friends. Totally disgusting and terrible experience.

Nothing

Stayed in December 2023

Everything!!

Nothing at all

Stayed in December 2023

Everything but let's start with the fact that it is not a hotel and I was scammed.

It is not a real hotel. It is someone's house in a very bad neighborhood many Miles away from terminal 3 Heathrow Airport. I specifically requested it to be near terminal 3 and they claimed it was. It cost me $110 one way to get there only to find it was someone's house in a terrible neighborhood. I also requested help with my luggage when I booked it and let them know that I would be traveling alone with luggage and a scooter because I was recovering from an extensive surgery I would not be able to walk or carry any luggage. No one was there to greet me. I had to call a number and someone with a heavy accent answered and said that my room was upstairs. Obviously I could not go up the stairs. Then someone on heavy drugs came by and tried to approach me. No way I could stay there. I had to ask the taxi driver to take me back. We tried to find a room but was after 1 am and everything was booked so I had to stay the night in Heathrow Airport terminal 3 with all my bags and my scooter. They call themselves Twin Towers hotel. This is no hotel!! It is sn absolute deception. I demand my money back!!

Stayed in November 2023