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  5. Reviews of Best Western White House Hotel

Reviews of Best Western White House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27-31 Upton Road, Watford, WD18 0JF, United Kingdom

#6 of 7 hotels in Watford

Guests' Choice

Review Score

Based on 2709 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    Good place to get your head down.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was a little outdated, however was very clean

    Hotel was amazing location for a Wembley trip, the room was a good size & very clean. Also free parking if you get there early enough

    Stayed in April 2024

  • Reviewed: May 6, 2024

    7.0
    comfortable rooms, pleasant bar/lounge, but not good location - driving or public transport
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    nightmare to find, website says parking available but doesn't say it's impossible to find and stopping to unload is impossible. the corridors have carpet rucked up to make a trip hazard oin many places, and curtains don't block light so it's hard to sleep in winter if you dont have a mask. public car park is only a short walk (but *very* long drive!) but I didnt feel very comfortable, it's in a dingy street, and to walk to the pay point you have to walk down a street with no footway

    staff friendly, comfortabe room, hotel gave me voucher reducing multi storey parking from £10 for 24 hours to £4, comfortable bar area to sit and chat with friends.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Comfortable and clean.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower only had one temperature, hot.

    Modern and clean

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was freezing. They only have an on the wall oil heater. This did not warm the room. I was cold

    It was cute and convenient to the things I did in Watford.

    Stayed in March 2024

  • Reviewed: April 30, 2024

    7.0
    Needed a room and bed close to the Place Theater, this was perfect, only 5 minute walk.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Bathroom was a little dated. we decided to go for the breakfast, at £13.50ea I don't think it was particularly good value.

    We booked the hotel as it was close to the Place Theater. The room was comfortable, the bed was big. We managed to get onsite parking. The hotel is very close to the city center (~5 walk)

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed seemed to be two singles pushed togeather

    Nice room plenty of space

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Friendly staff, parking a challenge
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    Parking is an issue and the breakfast basic

    Exceelent, firendly staff. A newly decorated room but the rest of the hotel is a little tired.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not good. Hardly anything at 8.15am , my egg wasn't cooked white sloppy and cold. Shame because this let it down

    Staff friendly, room warm and comfortable, bar reasonably priced.

    Stayed in March 2024

  • Reviewed: April 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was very outdated and not the cleanest. We got very little sleep at night because of noise from other guests l, it seemed as though there was absolutely no sound proofing, could hear everything in the next rooms and corridor.

    The bedroom was lovely and clean. The staff were very helpful and the bar and reception area was clean and inviting.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Online it stated that breakfast was on until 10.30 However when we went out at 9.45 the staff told us it was all done

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Deluxe (2 adults + 1 child)
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not nice. Eggs were covered in black bits and tasted like it had been cooked on a very dirty pan. The sausage was chewy, was told by another guest that they were left over sausages that weren’t used at breakfast the day before 😬

    The lady at reception was wonderful, very friendly and accommodating!!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Great stay again.
    • Family with young children
    • Double Deluxe (2 adults + 1 child)
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately they no longer do a hot buffet breakfast and the cooked breakfast was substandard in particular the sausages you could break a window with them!! For £25 for two adults I really expected better and feel they should bring back the buffet breakfast..

    We have stayed here several times and are always happy with the facilities and our stay. The staff are very friendly, welcoming and helpful.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Excellent value hotel
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s really good value for money and well located within Watford for amenities and the train to London. The staff were really friendly and professional.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    6.0
    Get what you pay for, would happily stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Loud rooms, can hear everybody who walks down the hallway which can be noisy when a lot of the clientel work nights etc.

    Friendly staff, 24hr reception was helpful & so was the discount on the CitiPark multistory. Large spacious room. Cheap rooms & easy access to 3 different Train/Tube stations

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    To me the location was so close to my office and never rushed to get into traffic.

    The staff were lovely, they smiled anytime questions asked. The location is perfect for non drivers and in short the price was reasonable for the night.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    ROOM 120 BED AWFUL... feels like its broken in the middle

    Stayed in April 2024

  • Reviewed: April 10, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The walls at the property were paper thin! You could hear everything in everyone else’s room

    The staff were amazing

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    hidden gem
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    great value for money staff exceptional , noting was to much, very kind very helpful parking onsite a bonus a hidden little gem easy waling to town centre and Watford junction

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Amazing staff at breakfast especially
    • Leisure trip
    • Family with young children
    • Double Deluxe (2 adults + 1 child)
    • Stayed 1 night
    • Submitted from a mobile device

    Would’ve liked a bath in the family room

    Comfy family room, free parking

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I could hear everything and everyone walking past my room through the corridors

    Location was close to town and shops

    Stayed in March 2024

  • Reviewed: March 29, 2024

    6.0
    Nothing
    • Business trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not frendly staff

    Good

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Why £50 deposit
    • Leisure trip
    • Family with young children
    • Double Deluxe (2 adults + 1 child)
    • Stayed 1 night
    • Submitted from a mobile device

    Having to pay £50 on arrival ?? Ive used Booking.com for loads of hotels all over europe and never had to do this Nice hotel but wont be returning for this reason

    Nice clean hotel with friendly staff

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Little things could've been better but overall good value, would stay again!
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    TV remote didn't work in my room, the shower took quite a while to heat up and there was a build up of grout in the shower but nothing insanely unreasonable in my opinion and none of these issues really bothered me as I was busy with sightseeing during my stay.

    Bed was very comfortable and the staff were very polite. Location was good near the high street and a short walk from 2 train stations with good links to the centre of London. Hotel also had a bar that was open till late. Overall for how much I paid I can't really complain it did the job and it did it well.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very nice
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    Nil

    The hotel is traditional UK style, which is good to tourist who wants to experience the culture

    Stayed in February 2024

Showing 1 - 25

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