The size of the room was a bit too small. It was hard to move in the room with two people as everything was a bit too tight

Really clean and modern

Stayed in June 2024

Room with a view would have been nice

Great location. Just around the corner from earlscourt tube

Stayed in June 2024

I got allocated to the room in front of the lift, so it is pretty noisy.

Stayed in June 2024

Excellent location

Stayed in June 2024

Shower overflowed constantly, shower door made horrid noises, room was absolutely tiny and not really big enough for 2, otherwise ok.

Fantastic location

Stayed in May 2024

We booked a budget room but it didn't clarify that the room was on the lower ground. The sound proofing is not good as we could constantly hear noise from upstairs. There was a panel in the room for controlling the temperature but it didn't work and we had to call reception to change the temperature for us.

The hotel was in a nice area with a lot of shops and restaurants nearby. Also close to a tube station with District and Piccadilly lines which makes it easier to get to more central locations

Stayed in June 2024

The location of the hotel is perfect. Really close to a subway stop which goes directly to Heathrow Airport. We were also lucky to be upgraded to a superior room for free. The room was very comfortable and perfectly equipped.

Stayed in June 2024

In a slightly dodgy street

Good value very handy

Stayed in June 2024

The bathroom had a constant sewerage smell and never smelt fresh. The shower leaked.

Stayed in May 2024

Room and bathroom was quite small

It was very clean and very comfortable

Stayed in May 2024

Nothing, other than the room location beside the elevator. I suppose that is what you get when you only book 1 night.

Very clean and perfect location, just around the corner from the Earls Court station. We specifically stayed in this area to catch the train in the morning to Heathrow. The shower and bed were perfect. Despite being located right beside the elevator on the 1st floor, it was very quiet and we barely heard the elevator coming and going.

Stayed in May 2024

Room was so small there was nowhere to put my bag which then blocked the fridge. Ground level could hear ppl in and out of lift and front door.

Location Modern room Good shower Nice staff

Stayed in May 2024

Some drawers in the room

No breakfast. Very handy for transport and shops

Stayed in May 2024

Size of the room

Location, tidy

Stayed in May 2024

The Signage for the rooms could have been outside the elevator , although they did mention the floor , first floor means different things for American vs Brits :) just a suggestion . we asked to be checked in and our bags moved to the rooms , this could have improved our overall experience , as we were 3 then one checked out and the rest moved to a smaller room. Not sure why it was an issue that check in had to be at 3 , if the system can be improved to allow guests to check in and at least know in which building they'll end up would be nice

Location was great next to earl's court subway station so convenient , on the picadilly line so you can go straight to the airport ,the rooms were very clean small but it was ok we booked 2 kind of rooms one was in the main building triple room and one was a twin bed room , both were nice and clean I would stay here again the location had many Halal eateries nearby which is a plus . note that you can be in a separate building than the reception so I would suggest to check in before carrying your bags up the small stairs. we arrived early and we had to store our bags in the reception area . some of the staff were warm and welcoming and some were just courteous, I didnt expect friendliness so expectations were low already :D honestly was expecting the worst when reading the reviews and I am someone who's critical , but it wasn't bad at all and it was too late for me to change my booking , I didn't regret staying here after all

Stayed in May 2024

Didn't like breakfast room... Made to sit at a bench with other couples, loud boring conversations, particularly Americans... No privacy, buffet muddled, only tea plates supplied, no option for additional plates for toast for instance... Could be better...

Loved the room and upgrade

Stayed in May 2024

The staff wasn’t terribly friendly. They were professional, just not overly warm and welcoming. Also, the late check in was tough for travelers arriving early in the morning on overnight flights.

The room was great, location was wonderful and walkable. 2 minutes to tube and many restaurants/mini mart

Stayed in May 2024

Rude and overly demanding American guests.

Most things. Friendliness and helpfulness of staff

Stayed in May 2024

Towels could be cleaner.

The location of this hotel is great! Only a few minutes from Earl's Court Station. It's also near bus stops. I loved the quiet and beautiful neighborhood. In the area, you will find a selection of restaurants, pubs, bakeries, supermarkets, fast food restaurants, and more. Friendly staff. Room was decent size. Bathroom was small but modern, with heated floors.

Stayed in April 2024

We were on the lower ground floor so didn’t have much of a view. But it was quiet. And we did have to go outside to walk a couple of doors down to go for breakfast. It looks like the company own a few houses side by side but there’s another hotel in the middle which I think stops them having inside access to the bit we were in.

We wanted to be near a tube station as we were going to Chelsea flower show Earl’s Court tube station is just round the corner a couple of minutes walk away. We were given an upgrade. The room was a good size the beds were comfy and the bathroom was a decent size.We had an overhead shower and bath. The room was spotless. With tea and coffee maker.

Stayed in May 2024

Not enough hooks in the bathroom for towels & no place for toiletries

Good location & secure

Stayed in May 2024

Eccellent location and a comfortable room.

Stayed in May 2024

Modern clean good location

Stayed in May 2024

The hair dryer is not easy to used like sometime its just turn off and you have to wait for a moment until it available again. Maybe they should change it. And also because my room is on the ground floor close to the entrance and lift. I experienced the noises from the working lift and sometimes when people walking. Suggest for someone who’s sensitive in noise while sleeping avoid this room. Also, i think maybe the hotel should have an extra security for ground floor rooms like outside people shouldn’t walk directly to our room and the hotel should add the door peephole.

The cleanliness of the room plus their change the towels and refill the amenities every day. The location is the best! Near the tube station and a lot of coffee shop and cafe. The earl’s court tube station is the station that you can take tube directly from Heathrow airport very convenient.

Stayed in April 2024