Slightly longer bed, although it did fill the room.

I’m quite tall, and found the bed a little cramped, but that’s only a small thing, the room was fantastic for the price.

Stayed in May 2024

The bed was quite hard and due to the location of the bed against the wall it was hard to tuck in the bed sheets and they kept coming untucked throughout the night. When checking if we’d left anything under the bed it was thick with dust but other than that immaculate.

Great location, lovely clean compact room, (it is small but we knew this on booking) with just enough space and everything we needed, great selection of complimentary hot drinks in the room that was topped up every day and even oat milk was provided, so pleased shampoo and body wash was provided as I forgot mine, this was topped up daily too.

Stayed in May 2024

You know what you're getting with a Z Hotel, so even though we could say that the room was small and the bathroom only had frosted glass separating it from the room itself, we knew that going in and were completely fine with it, having stayed before. But it is worth others knowing if they haven't and don't like the idea!

Location was ideal for a theatre show in Soho. Staff were very friendly and helpful. There was oat milk in the rooms for coffee and tea which, as a vegan, was a huge bonus and novelty! Bed was comfy. Room was clean. Body/hair wash was included. We got a free room upgrade which was a lovely surprise.

Stayed in May 2024

the rooms were small. The pub across the road were noisy past midnight and the windows were not sound proof so you could hear all the chats and hustle and bustle from the pub way past midnight.

very friendly staff.

Stayed in May 2024

Nothing

Location

Stayed in April 2024

Very small

All was good, just a little to small for me.

Stayed in May 2024

Excellent location, small room but had everything you wanted for a short stay. Good bed and nice bathroom. Everything in the room was complimentary and a very nice staff.

Stayed in May 2024

The only fault, but quite a big one was that you couldn't open the window in the room. Not even for a couple of inches to get some fresh air.

The location couldn't be better, hotel was clean, staff friendly.

Stayed in May 2024

Due to the bathrooms being a wet room, the floor felt lumpy in areas, which was a slight cause for concern incase of a leak.

Perfect location for our needs. Tidy and smart rooms.

Stayed in May 2024

Great location

Stayed in February 2024

It's not a big minus. However, the room is small. I think the space to move around the furniture was maximum 1sqm. The family next door had a baby, and the buggy was left out on the lobby. If you plan to stay all day out, it's ok. For us, it was not such a big inconvenience, but it was quite uncomfortable

Very clean, great location, friendly staff, and they hold your luggage before/after your stay iif needed

Stayed in May 2024

Aircon could be better.

Lovely staff, very helpful and polite. The location was perfect. Rooms small, but stylish.

Stayed in March 2024

roomsize small but ok

Great location

Stayed in May 2024

Only thing we weren't a huge fan of was the size of the room. We had been upgraded to the largest room in the hotel (which we're very thankful for) but the room was still tiny so very pleased we weren't in one of the smaller ones as it was very cramped.

Perfect location and very friendly staff. Felt safe the whole time and the staff allowed us to keep our bags in the cafe after we checked out and collected them later which was most appreciated.

Stayed in May 2024

Small room but ideal for one evening

Great location, comfortable, staff excellent

Stayed in May 2024

The bedroom ( Queen) was very compact. Really only ok for a short stay. Both of us couldn’t get ready at the same time. No storage to speak of ( couple of hangers on the wall and a small space under the bed for hand luggage) The bathroom is basically in the bedroom with a glass wall around it. Not really any privacy 😏

The staff were fantastic so good humoured and helpful. The location was excellent and the room and all public areas were spotless. Nice little cafe on 1st floor. Breakfast was basic enough but handy on our last morning

Stayed in May 2024

Nothing really.

The location is so central in the heart of Soho close to the metro stop. Rooms are cleaned and well-illuminated. Very small tho if you don't mind it's the perfect location to explore London or for a city break.

Stayed in February 2024

Very small room. Air con kept switching off

Clean in great area

Stayed in May 2024

Small but not a problem as we were too busy exploring.

Excellent location

Stayed in May 2024

Rooms are very small. I booked the queen room which gave just enough space to place the suitcases. From the bed 50 cm to the toilet seat, no privacy in the bathroom area. Windows cannot be opened. Cleaning service always very late. Once we returned to the room for 30 minutes (put do not disturb sign) at 3 pm while the ‘please clean up the room’ sign was left in the morning. When we left again I asked at the reception for the room to be cleaned. They said housekeeping leaves at 15.30 pm. However, when we returned in the evening the room was cleaned. I cannot imagine how the rooms where people spend more than half an hour during the day are cleaned.

Great location. Near to Oxford street, underground, restaurants.. Friendly staff. Clean rooms.

Stayed in May 2024

The room was really small, which made it challenging to operate for a couple. There is only one elevator for 7 floors, which makes it slow to operate given the number of rooms in the upper part of the building.

The location was perfect at the heart of Soho. We particularly appreciated how quiet the room was when put in context of how active Soho gets in the evening. I would definitely come back.

Stayed in May 2024

Good central location, clean and comfortable. Staff were friendly and helpful.

Stayed in April 2024

The rooms are not well sound proofed and the windows must be possible to open for ventilation at least

Very nice location and clean rooms. The staff is very professional.

Stayed in March 2024

Inside room no closet to put clothes, shoes and other personal items. No frame to keep bag on. There was still too much light in the room even after dimming the lights fully due to which I could not sleep comfortably.

The location and highly supportive staff especially Natalie.

Stayed in April 2024