52 Poland Street, Westminster Borough, London, W1F 7NH, United Kingdom
#417 of 1,014 hotels in London
Guests' ChoiceBased on 6599 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.6
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 23 April 2024
James
United KingdomHotel was clean and rooms were clean and comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Hayley
United KingdomNothing
Room was small and compact but that’s what we were expecting. Nice and clean room, top shower, great choice of tv channels, too location, nice little bar
Stayed in April 2024
Reviewed: 23 April 2024
Jane
United KingdomThe only things we could fault were our noisy neighbours tumbling into their room at 4am, and the slightly extreme coziness of our room
The location couldn’t have been better for our theatre visit. Our room was spotlessly clean, powerful shower and helpful staff - I couldn’t find the air con controller but a quick call to reception put me right. Plenty of good eateries on the doorstep.
Stayed in April 2024
Reviewed: 23 April 2024
Steph
United KingdomNo issues
Easy to find, great location
Stayed in April 2024
Reviewed: 23 April 2024
Kevin
United KingdomStaff so helpful! All excellent
Stayed in February 2024
Reviewed: 22 April 2024
Magnus
IcelandThe rooms are REALLY small
Friendly and helpful staff
Stayed in April 2024
Reviewed: 21 April 2024
Thompson
United KingdomNothing
Clean tidy room stored our bag for us when we checked out.
Stayed in April 2024
Reviewed: 21 April 2024
Stephen
United KingdomThe double rooms allocated was poor/ tiny/ like 10ftsq size, no windows and heating/aircon was not sufficient. The shower and toilet however is very good but also very small space. Not ideal for person with disabilities.
The location is excellent
Stayed in April 2024
Reviewed: 21 April 2024
Rowe
United KingdomI booked two nights but couldn't have managed to sleep there twice - the room has hardly any space, less than half the size/space compared to that of a small camper-van. I felt like I was in a cupboard.
Lovely friendly staff, perfectly clean and technically the 'rooms' had all required facilities. Location is perfect.
Stayed in March 2024
Reviewed: 21 April 2024
Katy
AustraliaThe bed was very uncomfortable and stiff.
Fantastic location - so easy to get around central London. Staff were fantastic on check in.
Stayed in April 2024
Reviewed: 20 April 2024
Collette
United KingdomHad everything I needed
Stayed in April 2024
Reviewed: 19 April 2024
Jamie
United KingdomAmazing location. 5 mins walk from Tottenham Court Tube Station. Very clean room with nice double bed. Nice bedding and pillows. Modern and clean. Good air con. No noise from outside. Automatic blackout blind on window. Good TV at the end of the bed. Powerful shower in a nice en-suite bathroom. Good tea and coffee making facilities and nice bottled water. Nice reception downstairs. Friendly staff. Would definitely stay again.
Stayed in March 2024
Reviewed: 19 April 2024
Lazaro
AustraliaThe room is significantly smaller than the photos let on, rooms good for one person comfortably
Location of the hotel, cleanliness, friendly staff.
Stayed in April 2024
Reviewed: 18 April 2024
Jessica
United KingdomVery conveniently located. Clean, silent
Stayed in April 2024
Reviewed: 17 April 2024
Sharon52
United KingdomThere was nothing that I didn't like
Room was great, on the small side but perfectly formed and in a fantastic location. The staff were really friendly & nothing was too much trouble; really great service.
Stayed in April 2024
Reviewed: 17 April 2024
Sara
AustraliaI would of loved a little fridge in the room and maybe a water tap to fill the water bottle that was supplied by the hotel.
I read another review and ask for a room on the top floor so it was not as loud, this was really helpful!
Stayed in February 2024
Reviewed: 16 April 2024
Laura
United KingdomThe bright green light that lit up the air conditioning, was very bright at night when sleeping. The blackout curtains were good and noise was well reduced but the light from the air conditioning makes the room to bright to sleep in.
Staff at the desk were all lovely. Shower was great. Room clean, bed comfortable. Delighted to have water, coffee and tea. Like the simplicity of the room. Great for a short stay.
Stayed in April 2024
Reviewed: 16 April 2024
Claire
United KingdomMattress was too hard and uncomfortable for my liking.
Great little room for a 1 night stay to watch a show nearby.
Stayed in April 2024
Reviewed: 15 April 2024
Stefanos
TurkeyVery central in heart of Soho and value for money choice! We have all we need. Just the room is very small as clearly mentioned on reservation. Complimentary coffee and tea on room is a big plus for me
Stayed in April 2024
Reviewed: 15 April 2024
Leszek1920
United KingdomThe tiniest room we've ever stayed in!
Great location, very clean and perfect for an overnight stay when going to the theatre.
Stayed in April 2024
Reviewed: 14 April 2024
Lorna
United KingdomThe A/C was very loud and I couldn’t work out how to turn it off/down.
It was very clean, very well located for the Palladium, lovely bed and bed linen, friendly staff.
Stayed in April 2024
Reviewed: 14 April 2024
Tim
United KingdomEating at the hotel for me was quite sparse.
Convenience, comfort
Stayed in March 2024
Reviewed: 13 April 2024
Edward
United KingdomPrivacy of shower room facilities
Location
Stayed in April 2024
Reviewed: 13 April 2024
Eve
United KingdomI found the temperature gauge pad difficult to use - it needed several hard pressings to change the temperature. I was also unable to find a bedside light and had to make do with the slightly dimmed overhead lights when in bed reading.
Check in was quick and easy, and the location was perfect. Although there is a cafe on site, I didn’t use it but good to see that breakfast is available . The room was very much as I had expected - small but ideal for a short visit to London.
Stayed in April 2024
Reviewed: 13 April 2024
Tina
United KingdomSky TV, oat milk as well as cows milk, great location for theatres, tube, very clean and comfortable
Stayed in April 2024
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