The property is tired, the rooms are just decent - we had leaking ceiling, a bathroom seat that is wobbly, cupboards that won’t close … The lift is also very slow - you have to be patient and not in a rush. You also need to know that sudirman is a very busy area, specifically in front of the hotel - going to the hotel from certain areas are a pain, you will be met with bad traffic and sometimes no taxi wants to take you home as it’s almost impossible to go in and out . On Sunday there’s car free day so again you will be met with no taxis to go out.

The property is conveniently located inside FX mall with easy access to food and supermarket. We got a family suite and it was very spacious for a family of 5 with little kids. Service was wonderful - can’t fault the people.

Stayed in June 2024

Bathroom clean but shower could be cleaner! Lifts are very slow, not good when you have appointments.

Rooms were clean, staff very friendly and helpful. Would stay again.

Stayed in June 2024

During my stay, the check in was very late. We get our room at 5 pm which was not very convenient for us. However the check out time was 12 pm like others. They could have done better.

Located in a mall in the city center.

Stayed in May 2024

nothing

It is within the mall and access to retail

Stayed in May 2024

The carpet needs a deep cleaning, also would be great if they could put more lights. It is very dimmed in the evening. Also towel is not very clean, seems they need new towels and bed sheet, they are a bit tired. Our first room was very noisy because it is close to sudirman main road, better to ask for the one heading to GBK.

The location is very strategic! This is my second stay at FX and still love it because it is close to public transport. the staff are helpful and nice. Easy to get food and grocery, taxi, etc.

Stayed in May 2024

Clean room, nice staff and perfect location ,just walking distance to mrt station and FX mall is downstair.

Stayed in May 2024

less information about lounge for berakfeast, and swimming pool

clean

Stayed in April 2024

The hot water is only warm / not hot at all

Location is very central and easy access to restaurants

Stayed in May 2024

Carpet

Location

Stayed in April 2024

The bathroom needs more detail cleaning, toilet inside clean with stone please ,Too much black stain around shower. The point just more detail clean in bathroom, Toilet paper qualities too thin.

Stayed in April 2024

The room I stayed in at room #1112 was very smelly of humidity. Perhaps it was coming from the AC or the bed. It wasn’t pleasant at all

The location

Stayed in March 2024

shower could have better water pressure

location, room, ease of are in the mall.

Stayed in February 2024

None so far.

Friendly staff!! And very helpful. Licatikn is also great with great value. And most importantly, clean.

Stayed in February 2024

Lighting in room is dark. Cannot work for paper work.

Good location.

Stayed in January 2024

Check-in process was inefficient.

Perfect location for football tournaments held at the stadium.

Stayed in October 2023

It was my second stay at the hotel and none that I dislike so far... I guess my only complaint would be the weird elevator system, but it's not a big issue

Good breakfast food, good room, location is very convenient as it is located right at the shopping mall and you can find almost everything that you need at the mall. We had to do several meetings and we were welcomed to use the hotel's restaurant to have the whole-day meeting. Thank you!

Stayed in December 2023

The view from 10th fl not really nice

The hotel has connecting door to the fx mall. And at sunday there were car free day outside the hotel. I like the small pool but not so many kids facilitation in the pool area.

Stayed in November 2023

The location

Stayed in November 2023

The elevators were very slow. Most breakfast meals were cold.

Other food outlets in Fx Sudirman. Convenience for taxis

Stayed in December 2023

The bed was very very very soft it hurts.

I liked the location, the room is quite spacious too with amazing view of Jakarta.

Stayed in November 2023

Air conditioner and shower head were not in best condition, and the mini-fridge was not very effective.

Great view of the city from the Bright Room on the 47th floor. Very strategic location inside the mall, so it’s easy to go down and buy anything you need. Staff are friendly and helpful.

Stayed in November 2023

One elevator did not work during my stay.

Location was convenient

Stayed in November 2023

Taking a shower is quite annoying, hot and cold water kept changing. Going to breakfast room is also complicated. Sofa in our room was dirty, stains everywhere. The air conditioning was so loud and not cooling the room.

Well situated, friendly and helpful staff

Stayed in November 2023

the carpet in the room is old

location and breakfast (but unfortunately the boiled egg turned out to be still raw and was finally replaced because I complained to the restaurant)

Stayed in October 2023