Jl. Gaya Motor I Sungai Bambu, Sunter, 14350 Jakarta, Indonesia
#176 of 538 hotels in Jakarta
Guests' ChoiceBased on 74 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
7.7
Facilities
7.8
Staff
8.8
Value for money
7.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 June 2024
Isyraf
MalaysiaThe aircond is not that cold
The food and the room
Stayed in May 2024
Reviewed: 10 June 2024
Sandys1
New ZealandBreakfast: Sometimes variety very good, sometimes not so good. Food that should be hot, usually luke warm or cold. Not all the power points in the room work.
Breakfast: When the variety is very good, and good value. Great having Hot Chocolate. Best comfortable beds in Jakarta, and the pillow!!
Stayed in June 2024
Reviewed: 30 May 2024
Milly
AustraliaThe whole place was saturated & sprayed with the artificial fragrance, the so called "air freshener" with triggered my asthma attack. Very suffocating and hard to breath for me. The room was also fragranced, even though I have specifically requested not to put any fragrance in it. I had to wait extra 30 minutes at the time of check in, so that the hotel can use the ozone to suck out the smell.
The location is close to people I wanted to meet.
Stayed in May 2024
Reviewed: 19 May 2024
Aimeur
AlgeriaNone
Clean room . With good facilities
Stayed in May 2024
Reviewed: 14 May 2024
Aimeur
AlgeriaNone
Friendly staff welll equiped room
Stayed in May 2024
Reviewed: 6 May 2024
Ces
IndonesiaI had a very pleasant stay! I was able to check in early, the room and bathroom was nice, the linens and pillows were comfortable and the towels were clean. I was able to rest well after attending a FS/concert. Overall, a good experience.
Stayed in May 2024
Reviewed: 8 March 2024
Lilik
IndonesiaThe chair's in balcony not comfort to seat
Nice staff, good place
Stayed in March 2024
Reviewed: 28 February 2024
Sandys1
New ZealandBreakfast needs attending to. Usually good variety, but some days not. Also food that should be hot temperature wise, often luke warm or even cold. Most days food temperature is not good.
The bed and pillows comfortable plus plus. Room decor nice and relaxing.
Stayed in February 2024
Reviewed: 31 December 2023
Jay
IndonesiaAir Condition was not cold.
Breakfast is good, there were some variety of foods.
Stayed in October 2023
Reviewed: 3 December 2023
Sandys1
New Zealandthe soap dispenser running out. not enough towels available at pool, one day one available, another day none!
Good breakfast. VERY comfortable bed and pillows
Stayed in November 2023
Reviewed: 22 November 2023
Sofía
SpainIt does not have a work space or living room.
The staff was very friendly, the breakfast was complete (American style and Asian style), spacious rooms, good pool and gym, good internet signal.
Stayed in November 2023
Reviewed: 14 October 2023
Anastasia
United Arab EmiratesI found many small ants on the room table, balconies are not private enough so neighbours could see us. If you are a silent sleeper, this might not be the one for you. You will hear a lot of noises from the road, kids running up and down on the corridor.
The bed is very comfy, receptionists are very helpful and friendly. Breakfast has a lot of Indonesian food varieties, I wish they could put more International breakfast also because I saw many foreigners were struggling. Overall, I am satisfied considering what I am paying for.
Stayed in September 2023
Reviewed: 5 October 2023
Rico
MalaysiaSadly the room amenities is at its minimal. Only bath towel and floor mat is available. There is no shelf or tray to put our bath amenities. Have to put my face wash on the floor during shower.
The staff service is friendly and attentive. Cleanliness is well maintained, and facility is moderate. The breakfast is moderate but enough for the day.
Stayed in September 2023
Reviewed: 21 September 2023
Simon
United KingdomLimited selection of western style breakfast choices.
Staff were very charming. Comfortable hotel.
Stayed in September 2023
Reviewed: 11 August 2023
Greasy
Indonesianone
strategic location
Stayed in August 2023
Reviewed: 5 June 2023
Mitsuru
Japansoap case and shower grip are broken
restaurant and breakfast
Stayed in June 2023
Reviewed: 30 May 2023
Sukhdev
IndonesiaNo mini market for small shopping
Unfortunately, I didn't book the breakfast
Stayed in May 2023
Reviewed: 12 December 2022
Steven
IndonesiaClean, comfortable
Stayed in December 2022
Reviewed: 31 October 2022
Jonathan
Indonesianot soundproof well
the parking was huge. the breakfast was nice. unfortunately the room was not soundproof enough so you can hear children laughing and baby cry
Stayed in October 2022
Reviewed: 4 August 2022
Anto_m95
Qatarlocation, bedsheet and pillow. rain shower and hot water
Stayed in August 2022
Reviewed: 3 January 2022
Yongdave
IndonesiaThe room is too small
I like the pool
Stayed in December 2021
Reviewed: 26 June 2021
Trine
DenmarkThe balcony is not private. Your neighbours can look into your balcony (they are right next to each other)
Breakfast was good’
Stayed in June 2021
Reviewed: 4 June 2024
Mohammad
SingaporeLocation
Fair
Stayed in June 2024
Reviewed: 8 February 2024
Shalini
MalaysiaThe room was dirty and i didnt get enough tea, i only get one day
The staff
Stayed in February 2024
Showing 1 – 25
Raleigh, USA
Santiago de Compostela, Spain
Kent, USA
Gili Trawangan, Indonesia
Tolmin, Slovenia
Adelaide, Australia
Valledoria, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content