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Reviews of Sri Phala Resort & Villa 4 stars

Jalan By Pass Ngurah Rai 35,Sanur, 80228 Sanur, Indonesia

#45 of 103 hotels in Sanur

Guests' Choice

Review score

Based on 595 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 11 June 2024

    8.0
    A simple but beautiful hotel close to Sanur Harbour.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    The bathrooms are grimy and the shower doesn't drain. Honestly not a big deal for a quick stay, but wouldn't stay longer than one night here.

    We stayed just for one night as we arrived late at night, and were catching a ferry to Nusa Penida the next day. The check in was open when we arrived around midnight, and I organised a massage for the next morning. We walked to the nearest convenience store for a late night snack and felt very safe. It was only a ten minute walk to the harbour to get our ferry, so very handy! The massage was awesome, but unfortunately only one worker was on so my husband couldn't get one. He enjoyed his time at the pool though. There were two pools! Both beautiful.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    9.0
    Excellent stay, lovely staff and beautiful well kept grounds
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    There were some bugs/ants around in the room, especially in the bathroom and some mozzies in the room even after spraying and not opening windows

    Breakfast was yummy and the staff were amazing! Front pool is nicer to sit around than the back pool in our opinion but both were clean and had enough seating/lounge chairs. Location was pretty good, a bit out of the main part of Sanur but the hotel has a free shuttle that will take you there!

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Perfect stay with a great affordable price. Definitely recommend!
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The shower could be a little cleaner

    The swimming pools Amazing breakfast Super large bed Good service Good location

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Get more than you expect for the price paid.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The bed too hard and lighting too dull.

    We only stayed one night as a stop over to Nusa Lembongan as our flight came in too late to transfer. We were pleasantly surprised with the customer service, restaurant, (dinner & breakfast), and facilities (pool). The only thing I can note is that we found the room to be a wee dark and the bed too hard. On saying that it, it was for only 1 night and it was value for money ++. Thanks Team :)

    Stayed in May 2024

  • Reviewed: 31 May 2024

    9.0
    Would recommend
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff very friendly and helpful, beautiful gardens, comfortable beds, location quiet even though close to busy road. Short walk to beach, bicycles available to ride along foreshore…added to a very relaxing stay

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was rock hard

    Close to harbour, great price!

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Lovely little hotel
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom is a very dated and in need of a refurbishment.

    Staff are excellent, really friendly and attentive. The pool was clean and quiet and the bar/restaurant for food and drinks was really reasonable. It's really close to the harbour if you want to go to Nusa islands for a day trip, took me 10 mins to walk there. The beach is also just 5 mins walk and enjoyed watching a sunrise one morning.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The internet was very bad, wouldn't recommend for someone needing to work or stream.

    Staff were very friendly and helpful. The pools were very nice and clean, the pool area wasn't crowded and felt very relaxing, plenty of sunbeds nearby.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Comfortable and convenient for ferries
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The area isn't very lively at night time, it was good for an overnight stay before going to Nusa Lembongan but if you were staying in Sanur longer I'd stay further South in the main area. Rooms were spacious but a bit outdated. Our bathroom window faced a moped carpark so felt a bit exposed using the shower.

    A comfortable hotel with a nice garden and setting in between busy streets. Staff were fantastic and were happy to hold onto something we'd left behind for a week. Very close to the Rocky Fast Boat terminal which was great, especially when we had to stop by there later to get the item we'd left behind.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    7.0
    Overall it was a decent stay. Budget friendly.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast buffet options are not very impressive. We order pizza for one evening and it was not good. It’s frozen pizza they warmed it in the oven. Crust has freezer burn/ stale.

    Good location, swimming pool is great. Staff friendly

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Not a big deal but rear access to the beach was only open fro 7am-7pm The location entrance is on amajor road with entrance/exit from one direction only. If a driver came from the wrong direction they would have to drive an extra frw kms and do an illegal u-turn to get to the entrance. Making driver and GoJek pick up or drop off difficult.

    A little peaceful oasis from bustling busy main road in Sanur. Walking distance from tge beach. Beautiful garden setting and water feature. Very pretty

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Gorgeous gardens, lovely staff, comfortable rooms. Spa treatments were lovely
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    More coffee sachets in room. Bathroom had a leak so was a bit wet. Minor issues - we had a great stay

    We had a lovely bungalow room with upstairs balcony. It was very private with lovely gardens, good access to dining and pool. Everything was great.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom due for a renovation but was clean and fine for the night.

    Super quiet, could not hear outside traffic. Lovely grounds, great pools. Staff friendly and helpful.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower, please change this.. had to hold the showerhead the whole time while showering

    Service, location and calmness

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Garden Villa
    • Stayed 2 nights
    • Submitted via mobile

    2nd floor toilet was choked on the 2nd day but staff was fast to fix the issue.

    Family of five. Villa 303 was huge and 2nd room is situated on the 2nd floor. Very near Sanur harbour - the reason why we booked this villa.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    staf is top

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    As mentioned the shower should be proper installed

    It was really nice we just wish the shower had been updated more.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Close to Sanur port (about 5 minutes) from hotel.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    N/A.

    Close to Sanur port. They let us store our big luggage for 2 days while on trip to Nusa Penida. Hotel staff (Ekta) was very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    A very nice play to stay in a good location with friendly staff. Would definitely stay there again.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 8 nights

    The bed was too firm for our liking.

    The location was great and was very quiet even though it's on a major road. It's only 5 minutes walk to the beach and 3km from the main shopping/entertainment area of Sanur. The resort provided a free shuttle service to and from this area 4 times a day which was very convenient. The staff were very friendly and helpful. The pools were great and in good cosy locations. The one we used was right next to the restaurant and so could order a drink or food and they would bring it to you poolside. The room was very large and was well laid out. The bed was very large but too firm for our liking but we still managed to get a decent night sleep. The breakfast was nice with a decent selection.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    It seems like they have a problem with water flow in the bathroom. In the morning or evening when the traffic of using bathroom would be high, the water flow is very small, even non exist at some point in my stay. It grew back stronger dyring low traffic time. But in the morning especially, that would be a big problem as typically visitor went to the beach in the morning to watch the sunrise, some swimming in the beach, and when we get back we expect to clean ourselves, but it is so difficult. We book 2 rooms and 1 villa with 2 rooms, and the water problem is the same in all rooms, as we tried using bathroom in other rooms that we booked but the problems persist.

    Location is very strategic. Walking distance to the beach. Room is spacious, and bathroom is also spacious. Pool is well maintained and clean. Breakfast quite a lot of option.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The water did come out black for a second from the tap but was able to have a bath safely. Bit of an old building and some stains on sheets

    Good value for money, and back entrance walking distance to beach. A la carte breakfast and room service. Spacious and appreciated the shuttle to the shops

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is perfect for those who want to get the boat to visit the adjacent islands. Otherwise it's better staying closer to Sanur beach.

    Amazing experience, from the staff to the structure itself. The staff was great, they helped us to organise the tour at Nusa Penida and they recommended us nice restaurants. Breakfast was exceptional, next to the pool surrounded by peace.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    The bathroom doors, look aging.should need replaced and look their facilities need to be renovated.

    pool so clean and room so comfortable so my family enjoyed. Their breakfast so awesome, otherwise we should order by contact the staff. Sanur beach so close, you can reach it by walked 5 - 10 minutes. The hotel many plants, so not too hot inside.

    Stayed in April 2024

Showing 1 – 25

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