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  5. Reviews of Mercure Jakarta Batavia

Reviews of Mercure Jakarta Batavia 4 stars

Jalan Kali Besar Barat 44-46, 11230 Jakarta, Indonesia

#49 of 537 hotels in Jakarta

Guests' Choice

Review score

Based on 532 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.1

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 8 June 2024

    9.0
    Recomendable
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff muy amable. Piscina grande. Habitaciones grandes comodas y limpias

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room with Terrace
    • Stayed 2 nights

    One of the rooms was not ready at the regular check-in time, which was a bit unfortunate because we wanted to freshen up before an appointment in the city in the afternoon.

    The location of the hotel was the reason we booked it, it's very near the old centre of Batavia and also not too far away from the airport. The staff was very friendly and breakfast was nice.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Great location and Helpful staff.
    • Leisure trip
    • Solo traveller
    • Privilege King Room
    • Stayed 4 nights

    AC didn't cool as well and hot water was irregular. Spa staff was unprofessional and couldn't communicate in English. Towels were are little old.

    Great Location, Good cleanliness overall and Very good effort on Service by the staff. (except the Spa Staff). Breakfast was fairly decent.

    Stayed in March 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    The towels need replacing, they looked greay and stained.

    The bed and the staff were very responsive.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Perfect stay with a minor hiccup
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I got hybrid floor which mean smell like cigarettes in the hallway but luckily not in my room

    The location and the history about the hotel. Staff is friendly.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Really nice room, spacious and with a comfortable bed. Good restaurant with a big and delicious breakfast. Really helpful and friendly staff.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Convenient to discover Batavia district
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited food options

    Location, size of the room and beds. Cleanliness.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Very beautiful room and good food at the restaurant. We had a great help from Tiana.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Great location and affordable
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Cost of alcohol ; variety of food at diner buffet

    Location and staff

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Exploring the Dutch era
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I am a non smoker and they have hybrid floors which combine smoking and non smoking in the same floor. I do not like the hallway it reeks of cigarettes smoke

    It was a great stay, spacious room. Facilities was great.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were very uncomfortable to sleep on. Breakfast wasn't great - needed a working coffee machine and more options (e.g. nice fruit and yoghurt). There was a smell of drains each morning in the bathroom

    Staff were very friendly. Nice modern hotel and room and bathroom were spacious. Area surrounding felt safe. Pool and gym were good.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location of the hotel is next to Kota district in Jakarta( former colonial area of Jakarta). There are many places to visit from Kota( museum, City hall , restaurant). A good place to start your trip in Indonesia.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Clean place with a good breakfast
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights

    Unfortunately no bathrobes or pajamas were provided in the room. And no shoe horn. The embankment in front of the hotel is pretty noisy in the evenings due to local karaoke or something. Windows of my room faced the courtyard so I didn't hear any noises from the street, but better don't forget to take earplugs with you just in case.

    The location is great if you come to visit Kota Tua historical area. It is also a good choice for those who come for some events in Ancol (as I did) - the hotel is located in 7-10 minutes by a bike/car from there. Delicious and various breakfast (buffet) with egg and waffles/pancakes stations - very good option because there is almost no cafes around. The room was very clean, the bed and pillows were awesome!

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Great location with lovely rooms and facilities.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful hotel and room in historic location. Had a range of free mini tours of the area. We couldn't do them but it's a great idea as the city itself isn't well organised for tourists.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Good

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    You can hear the neighbors/hall a little too well.

    Nice traditional building in old district. Close to a bus station and minimart. Nice rooms and comfortable beds.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Reasonable overnight stay in a popular location
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Somewhat impersonal …. Breakfast was average - items run out - staff not proactive on replacing

    Good location

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 8 nights
    • Submitted via mobile

    The unbearable smell of cigarettes . Business hotel. No tourism .

    Stayed in February 2024

  • Reviewed: 24 April 2024

    7.0
    Great location, service could be better
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    - communication: I contacted the property two days before arrival and got a response when I was already checked in - cleanliness: there was a used, dirty ice cream spoon in our fridge - synthetic linen give me sweaty nights

    - location, location, location! Nice building, great hub to explore Jakarta. - great airconditioning

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Clean hotel, good breakfast. Friendly staff, with a special mention for Tiana at reception who was always very pleasant and helpful.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    great location, delicious breakfast buffet

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic location 5 minutes walk from old town square. Room was spacious, clean, comfortable and quiet. Beautiful big rooftop swimming pool.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    A comfortable and well-priced hotel in Jakarta Old Town
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    The area around the hotel is not very lively in the evenings, even in the Old Town Square which is weirdly cleared of people at 9pm every night. So it's an inexpensive taxi ride to get to the livelier parts of the city.

    The hotel is very convenient for visiting Jakarta Old Town which is what we wanted to do. The rooms are spacious and well equipped and the staff very helpful. It is great value for money.

    Stayed in February 2024

  • Reviewed: 31 March 2024

    8.0
    It is a standard nice hotel
    • Leisure trip
    • People with friends
    • Family Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room is very comfortable. The building has nice architecture.

    Stayed in March 2024

Showing 1 – 25

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