980-0811 Miyagi, Sendai, Ichiban-cho 1-9-1, Japan
#5 of 113 hotels in Sendai
Guests' ChoiceBased on 83 hotel reviews
8.8Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.1
Staff
9.0
Value for money
7.8
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Ernest
United KingdomEverything
Stayed in May 2024
Reviewed: April 21, 2024
Chen
Singaporeinconvenient to use WIFi once we leave room. The Free WiFi is not available in hotel wide.
in breakfast, it is better for the staff to seek customer's preference of table location, e.g. if by window or not once they allocate the tables
Stayed in April 2024
Reviewed: April 9, 2024
Tara
United States of AmericaIt didn’t have a Smart TV. I think all high end hotels should have Smart TV’s
I used the fitness center twice on my stay and it was a lovely room with great view to workout in. Room was nice. I enjoyed the healthy food options for breakfast.
Stayed in April 2024
Reviewed: April 1, 2024
Lea
United States of AmericaVery expensive room service, I paid $16.00 for a beer.
Location
Stayed in March 2024
Reviewed: March 13, 2024
Jackie
IrelandIt took me a while to find the wifi code , maybe a note near the telephone with the code
Great range of produce , freshly cooked , with excellent service
Stayed in February 2024
Reviewed: February 27, 2024
Leesa
AustraliaWe arrived at 730pm and we were perplexed as to where to check in. It was on 26 th floor. No bell boy to assist with luggage.
Gorgeous room. Great size. Close to everything. Executive lounge facilities amazing
Stayed in February 2024
Reviewed: February 11, 2024
Simon
United KingdomWe had an early check out and no option for breakfast
Modern nice rooms
Stayed in January 2024
Reviewed: February 6, 2024
Steve
United KingdomGreat Hotel, large rooms, great view. Friendly staff and a great location within walking distance of the train station.
Stayed in February 2024
Reviewed: January 31, 2024
Yaotsu
TaiwanReserve through booking.com can not eran the hotel members point .
High floor hotel rooms with a remarkable views,beds were clean and super comfortable.
Stayed in January 2024
Reviewed: December 31, 2023
Jordan
AustraliaThe TVs are old for a facility/stay like this, no Netflix and couldn't connect our phones to stream
Just a 5 star hotel, can't pick a fault
Stayed in December 2023
Reviewed: December 21, 2023
Leewei
SingaporeLocation is ok and need 11mins walk to Sendai Station.
Good facility, clean and friendly staff
Stayed in December 2023
Reviewed: November 11, 2023
Nyet
SingaporeThe staff were all very helpful especially Ayumi San We had spectacular views with sunrise in one room n sunset in another room. Taxis easily available at the front to take us to Sendai station or a 10 min walk to Sendai station
Stayed in November 2023
Reviewed: November 9, 2023
Aharon
Israel1. I personally dont like hotels that lobby & check in are on high floor- this place- 26. 2.im Marriott member & they dont grant free upgrade.
Very good breakfast although i appreciate more Western food. Very good location including free parking if u have a car Nice room with Espresso coffee machine.
Stayed in November 2023
Reviewed: November 3, 2023
Ryan
SingaporeNothing
The nice clean hugh room
Stayed in November 2023
Reviewed: October 29, 2023
Kai
MalaysiaThe water supply to the shower has inconsistent temperature and flow.
The location, the room and the decor were great.
Stayed in October 2023
Reviewed: October 19, 2023
Judy
United States of AmericaNothing
The most outstanding part of your hotel is your staff. Everyone was kind, attentive, and helpful. A Special THANK YOU to the front desk staff, Mr. Tanaka and Mr. Noriz (spelling may be incorrect), who went out of their way to help me find an interpreter for documents I needed to complete my family registry for my mother. Mr. Tanaka was so helpful and diligent in getting some names/phone numbers. Thank you Front Desk Staff!
Stayed in October 2023
Reviewed: October 18, 2023
Maria
United States of AmericaNothing comes to mind
Location. Rooms were well appointed. Staff were very attentive Facilities were first class.
Stayed in October 2023
Reviewed: September 7, 2023
L
AustraliaIt is an absolutely beautiful hotel. Our room was the 28th floor with views to the ocean. The room was huge. The beds were very comfortable and the pillows lovely and soft. It was a 10 minute walk from JR Sendai Station.
Stayed in September 2023
Reviewed: August 16, 2023
Christine
GermanyAir condition could have been more quiet
Central location, comfortable room, parking in basement, clean, all attractions in Sendai can be reached by foot
Stayed in August 2023
Reviewed: August 6, 2023
Geraint
SwitzerlandGreat views over the city. Rooms modern and clean.
Stayed in July 2023
Reviewed: May 20, 2023
张宇辰
ChinaROOM HAS A VERY GOOD VIEW OF SKY AND CITY Bed is very soft
Stayed in May 2023
Reviewed: April 6, 2023
Anita
Hong KongA 10 mins walk from Sendai station
New, modern and tasteful decor.
Stayed in April 2023
Reviewed: February 8, 2023
Prathomporn
ThailandWe loved this place so much and wished to be back to this hotel, if we travel to Sendai again. Service, room, etc., everything are perfect.
Stayed in January 2023
Reviewed: November 18, 2022
Joe
South Koreagym was so so, there are too basic machines.
everything was good
Stayed in November 2022
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