Humboldt 19 , 62000 Cuernavaca, Mexico
#32 of 69 hotels in Cuernavaca
Guests' ChoiceBased on 28 hotel reviews
8.3Cleanliness
8.6
Comfort
7.9
Location
8.9
Facilities
8.0
Staff
8.9
Value for money
8.1
Free WiFi
6.7
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Showing 1 – 25
Reviewed: 12 March 2024
Andrew
MexicoNothing. Everything was great. No comment.
This was the second time I stayed at the hotel. As before, the service was professional and extremely friendly. I really like the pool area to relax. The hotel is very quiet and a 10 mins walk from the down town area. I will stay again.
Stayed in March 2024
Reviewed: 4 March 2024
Minerva
United StatesNo air conditioning No screens on windows
Location, close to restaurants
Stayed in February 2024
Reviewed: 24 February 2024
Michael
United StatesThe bed was very hard…I like a firm mattress and this was a little too much for me. The included breakfast wasn’t so good.
Beautiful property, with very nice landscaping and pool area. Quiet and clean, friendly staff. Just a few minutes walk from restaurants, museums, Plaza de Armas, Palacio de Cortes. Good value!
Stayed in February 2024
Reviewed: 27 December 2023
Andrew
MexicoNothing really. You cannot complain as the hotel was good value for money. I would have liked to have been offered breakfast. I would have paid extra.
I had a very pleasurable stay at the hotel. All the staff were extremely friendly and professional. They made me very welcome. This was very important as I was traveling on my own over the Christmas period. I thought the pool area was lovely. In all, my stay was relaxing and I would certainly recommend the hotel on value for money.
Stayed in December 2023
Reviewed: 7 February 2023
Krisztina
Mexicoit's a bit old, the furniture and the installations, but clean.
relaxed environment, nice and kind staff
Stayed in February 2023
Reviewed: 29 October 2022
Maria
United Statesthe mattresses was clean but hard!
clean
Stayed in October 2022
Reviewed: 14 June 2021
Patricia
United StatesThe WIFI was only available in common areas and had all different passwords. We could pull the pool area in our room. The "free" breakfast Consist of toast, juice and coffee. On Sunday there was a good but simple buffet, but we had to pay extra for it. The only smoking area was in a garage area. Thank goodness it was outside our room
I booked it because it was close to center, had a pool and looked pretty in pix. Very clean
Stayed in June 2021
Reviewed: 20 May 2024
Ana
United StatesNone
Excellent
Stayed in May 2024
Reviewed: 13 February 2024
Hector
MexicoIt is unsafe
Stayed in December 2023
Reviewed: 21 October 2023
D
United StatesClerk's rude attitude and lack of warm water for showering.
Not much because we were OVER charged which must be their policy after purchasing and Contracting on line. The desk clerk was rude, busy with her cell phone and obviously not much interested in doing her job. Thinking she may have had a bad day or something, but the next day she acted the same, we stood in front of her for several minutes waiting for her attention.
Stayed in October 2023
Reviewed: 28 August 2023
Nicole
MexicoExcellent.
Stayed in August 2023
Reviewed: 20 May 2023
Andy
United StatesThe beds could be or must be replaced. Old mattress
I liked The pool. I liked the staff I liked the breakfast,
Stayed in April 2023
Reviewed: 12 May 2022
Ana
Mexicohorrible
Stayed in May 2022
Reviewed: 29 June 2021
Weldon
United StatesN/A
A very professional and pleasant staff. We enjoyed our stay!
Stayed in June 2021
Reviewed: 19 June 2021
Smyth
Mexicohard as rock bed / filthy room / furniture in the bathroom / blood stains on sheets / NO WIFI
nothing
Stayed in June 2021
Reviewed: 12 June 2021
Travis
United KingdomNice room with good hot shower. Good location. Very nice gardens to relax in, friendly staff
Stayed in June 2021
Reviewed: 13 February 2024
Hendrik
NetherlandsThere are no comments available for this review
Stayed in February 2024
Reviewed: 25 July 2023
Gerardo
MexicoThere are no comments available for this review
Stayed in July 2023
Reviewed: 9 April 2023
Pablo
MexicoThere are no comments available for this review
Stayed in March 2023
Reviewed: 29 March 2023
Mallika
MexicoThere are no comments available for this review
Stayed in March 2023
Reviewed: 22 February 2023
Tannis
CanadaThere are no comments available for this review
Stayed in February 2023
Reviewed: 6 October 2022
Aristeo
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: 30 March 2024
Giedre
LithuaniaThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 September 2023
Gutierrez
MexicoThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
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