Insurgentes 322, 48380 Puerto Vallarta, Mexico
#127 of 138 hotels in Puerto Vallarta
Guests' ChoiceBased on 297 hotel reviews
6.7Cleanliness
7.2
Comfort
6.8
Location
8.2
Facilities
6.5
Staff
8.0
Value for money
6.9
Free WiFi
5.8
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End of dialog contentReviewed: 11 April 2024
James
CanadaFront desk staff cold. No welcoming. The male was so helpful. much better. Main receptionist woman … awful.
Great location. We had the full kitchen. Close to everything in PV Romantic Zone
Stayed in April 2024
Reviewed: 3 April 2024
Mark
United KingdomRoom needs repainting and brightening up. Corridor was noisy at times. Echo effect. It is very basic overall.
No breakfast. Room was very mediocre, but shower was pretty good. Cleaners do a great job. My room needed to be repainted and brightened up.
Stayed in April 2024
Reviewed: 27 March 2024
Mario
CanadaBed sheets were dirty.
I didn't eat breakfast. Sheets were dirty. Location was good and staff was good also.
Stayed in March 2024
Reviewed: 24 March 2024
Freyja
CanadaAir conditioning only set at 25 and won’t go lower. Fan very effective but kind of like a sharp helicopter and a bit low if you are tall be careful:)
Free drinking water! Close to beach and zona romantica Budget accommodation Cute tiles Pool
Stayed in March 2024
Reviewed: 23 March 2024
Alexander
CanadaAll’s good close to restaurants& beach
Location was great
Stayed in March 2024
Reviewed: 20 March 2024
Pedro
CanadaNo internet in the room ( 210) to many stairs. Water in the pool was litetally ice cold ! Couldnt even swim one day.
Great value for your money . U have a small balcony. A fridge cable tv etc. The locatuon is unbeatable
Stayed in March 2024
Reviewed: 20 March 2024
Stacy
United StatesWe reserved and prepaid for a room with a kitchen but when we arrived they said none of the rooms have kitchens.
Good location. Traditional old Mexico style. Balconies.
Stayed in February 2024
Reviewed: 17 March 2024
Samuel
United StatesAt night, the noise from traffic outside could be loud. Made it a bit difficult to sleep.
The location is great! Very close to nice bars and restaurants.
Stayed in February 2024
Reviewed: 14 March 2024
Bruce
CanadaThe stairs
Stayed in March 2024
Reviewed: 12 March 2024
Lois
CanadaEverything was good.
Love the location.
Stayed in March 2024
Reviewed: 11 February 2024
Joan
CanadaNothing
Cute hotel very unique clean comfortable great staff
Stayed in January 2024
Reviewed: 7 February 2024
Galbreath
United StatesThe location was perfect- easy walk to the beach, restaurants, and bars.
Stayed in February 2024
Reviewed: 1 February 2024
Thomas
CanadaLovely local hotel. Friendly staff. Good location.
Stayed in January 2024
Reviewed: 24 January 2024
Borislav
Croatiathe hotel is located at a big intersection and there is so much noise that I couldn't sleep even one night and the internet is very weak,
Stayed in January 2024
Reviewed: 10 October 2023
Eugene
MexicoI have a back problem and the stairs were challenging for me.
Convenience to many restaurant and my doctor at hospital down street.
Stayed in October 2023
Reviewed: 5 May 2023
Alleya
Canadaour room was on the street-side, so it was a bit noisy, especially at night, but we got used to it after a couple nights. My husband used earplugs. wifi only worked in common areas, not in our room.
great location, beautiful hacienda, staff were very kind and helped us out throughout the stay. pool was nice and clean.
Stayed in May 2023
Reviewed: 25 April 2023
Alexander
Canadathe facilities appeared nicer on the advertising
beds were well kept, fresh!
Stayed in April 2023
Reviewed: 6 April 2023
Raul
United Statesit’s kind of old, needs some improvements and the noise level (lots of noise)
the staff, the area is very close to everything: the beach, the plaza, the malecón, lots of food places near by to eat and cheap, lots of Mexican souvenirs to buy….nice quite hotel!
Stayed in April 2023
Reviewed: 30 March 2023
Harvey
Canadabeds were hard
location.
Stayed in March 2023
Reviewed: 18 March 2023
Jennifer
Canadaloud
location
Stayed in March 2023
Reviewed: 16 March 2023
Adelia
CanadaPool was cold and you got no sun. No stairs means 18 stairs to first floor then to sundeck is another 32 steps. No washrooms on deck. The noise is steady for 24/7. Trucks, cops, kids, lots of dogs and blaring horns and loud music went all 🌙 night. Was offered coffee to 11:00 am. If empty at 9:30 would not make more. Bathroom so small your head can rest on the wall. Small balcony, check-in fella was grumpy. Cleaning staff was excellent.
Location was great. Sun deck areas were large and nice chairs. Great staff.
Stayed in February 2023
Reviewed: 15 March 2023
Brian
CanadaHotel on main highway south out of town. Side street city bus route. This made it very noisy to sleep. And the room very small.
Clean
Stayed in March 2023
Reviewed: 13 March 2023
Don
CanadaThe hotel is getting a little run down. The patio chairs, rails and floors were dusty. They could probably benefit by having more housekeeping. No dish cloths or tea towels in a kitchette? What?
Front desk and staff was friendly and helpful! Location is good, but lots of traffic noise.
Stayed in March 2023
Reviewed: 24 February 2023
David
United StatesOn a very busy street & intersection, traffic starts at 6:30am, no closet or anything to hang up clothes, no hand towels, wash cloths or beach towels, very small pillows.
easily walkable to restaurants & beach, large room, clean, bottled water dispensers in the hall, coffee in lobby in the morning, plenty of hot water in the shower, fridge & safe in the room.
Stayed in February 2023
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