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Reviews of Hotel Hacienda de Vallarta Centro 3 stars

Insurgentes 322, 48380 Puerto Vallarta, Mexico

#125 of 135 hotels in Puerto Vallarta

Guests' Choice

Review score

Based on 300 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    6.9

  • Location

    8.3

  • Facilities

    6.5

  • Staff

    8.0

  • Value for money

    6.9

  • Free WiFi

    5.9

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Showing 76 – 100

  • Reviewed: 30 May 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Super Saver with Fan – NO A/C
    • Stayed 1 night

    Location is convenient.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    4.0
    An Okay Stay
    • Leisure trip
    • Solo traveller
    • Triple A/C
    • Stayed 1 night
    • Submitted via mobile

    Didn’t really care for the beds or the shower. There’s also a no visitor policy they hold. Stairs are kinda strenuous. Over all an old building.

    If you want something in expensive in a part area then go for it.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Couple
    • Super Saver with Fan – NO A/C
    • Stayed 1 night
    • Submitted via mobile

    They need an elevator!

    Loved it

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Very affordable
    • Leisure trip
    • Family with young children
    • Quadruple A/C
    • Stayed 6 nights
    • Submitted via mobile

    It's in a convenient location. Short distance from the boardwalk/beach.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple A/C
    • Stayed 1 night
    • Submitted via mobile

    I did not mind, but there is no elevator. If stairs challenge you, be mindful . There is only 4 floors. No biggie.

    Location, price, friendly bilingual staff.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    4.0
    One of our party got sick and her experience with the disgusting bathroom made for a miserable night
    • Leisure trip
    • Group
    • Triple A/C
    • Stayed 1 night
    • Submitted via mobile

    The room was so tiny it barely had enough room for our suitcases. The bathroom was moldy and there the window in the bathroom had no glass or anything else that could be closed to keep out noise.

    The location was very walkable with lots nearby. The layout was fun. The pool was a nice place to hang out. I wouldn’t exactly call the staff “friendly,” but they were accommodating.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    10
    Excellent value, great for the whole family, safe, and secure. Loved it!
    • Leisure trip
    • Family with young children
    • Family A/C
    • Stayed 1 night
    • Submitted via mobile

    The staff is not only polite but very courteous. From the front desk to the house keeping, everyone is helpful and nice. The property is kept clean, very clean as possible. The pool is also clean and perfect for kids. We all enjoyed it.

    I don’t think this property is ranked properly. First, all the staff is not only polite but very courteous. From the front desk to the house keeping, everyone is helpful and nice. Second, the property is kept clean, very clean as possible. People need to understand that it’s an older building but that should not be held against the property, since it’s a well kept older building. Lastly it’s not the Ritz, but it lacks in nothing, and for the price, you can’t go wrong.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    3.0
    Dont recommend if you want to sleep while on vacation. Not wheelchair accessible.
    • Leisure trip
    • Family with young children
    • Family A/C
    • Stayed 6 nights
    • Submitted via mobile

    My room was not ready when i arrived so they put me in a room where the toilet was broken and the AC was not working properly. The AC remotes are outdated with faded buttons.Staff is not friendly. No elevator and must use stairs to get to your rooms. And very loud!!

    I liked that it was in a good location.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Triple A/C
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Friendly staff, rooftop view, location, nice room!

    Stayed in February 2024

  • Reviewed: 15 March 2024

    3.0
    Loud, dirty and uncomfortable.
    • Leisure trip
    • Couple
    • Standard A/C
    • Stayed 2 nights

    Room was dirty. Hotel was loud. Our door was paper thin.

    room was dirty. There was a couple screaming and slamming doors in the middle of the night fighting and we did not get any sleep. The staff did not say anything when we told them about it. The buses start at 6:30 am and are very loud and woke us up every morning.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    9.0
    Fab hotel, would stay again
    • Leisure trip
    • Group
    • Family A/C
    • Stayed 9 nights
    • Submitted via mobile

    This gem is in the heart of old town. The pool was cool, the staff were great. The roof top patio gave you a great view of the city. Would stay again.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    clean, good location, the cleaning staff were all friendly, and the front end staff were excellent t
    • Leisure trip
    • Solo traveller
    • Super Saver with Fan – NO A/C
    • Stayed 49 nights

    since i was there for 7 weeks, i did ask if i could have a small refrigerator in my room, but said there were none available, but i knew they did, as i had spoken to a customer who, was there for only a few days, did get one, but perhaps they had taken one out of a room, that they hadnt rented out for that period.

    this was my 5th visit to this hotel, i was given the room 510 that i requested when i booked , they up dated alot of the plants around the pool, and decks while i was there, as well as some new chairs, and extra umbrellas at some of the tables.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard A/C
    • Stayed 7 nights
    • Submitted via mobile

    Internet is better than it used to. BUT still needs to be quicker.

    Great location. Just what you need for a nights stay.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    5.0
    Great location but very noisy-bring ear plugs!
    • Leisure trip
    • Solo traveller
    • Super Saver with Fan – NO A/C
    • Stayed 4 nights
    • Submitted via mobile

    Extremely noisy between traffic and neighbors slamming doors. Step up from a hostel but very reasonably priced.

    Very close to everything

    Stayed in February 2024

  • Reviewed: 26 February 2024

    4.0
    Just okay.
    • Leisure trip
    • Solo traveller
    • Quadruple A/C
    • Stayed 6 nights

    The place was very dirty, the fridge was burned from ciggerettes, the floor was covered in dirt, the curtains were coming off the wall, the window in the bathroom didn't close, the hot waster was out a lot, the bathroom door would not latch, and the safe was not working at all.

    The check in and check out process was nice.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    3.0
    I was told I would be refunded for 5 nights and I have not been yet.
    • Leisure trip
    • Solo traveller
    • Standard A/C
    • Stayed 7 nights

    The room was dirty. The sheets were ok, but the walls in the room and the bathroom were dirty. There were red drips and brown spots that I could only imagine what they were, and tons of dark smudges around light and fan switches. I reserved a room with a double bed and I ended up in a room with 2 single beds. The hot and cold water in the shower was almost impossible to mix. You get scalding water or cold water but it's hard to get warm water.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    3.0
    It was a terrible location, and a dirty, run down hotel, staff were not helpful.
    • Leisure trip
    • Family with young children
    • Triple A/C
    • Stayed 6 nights
    • Submitted via mobile

    There really wasn’t much to like, noisy, couldn’t sleep, air conditioning remote kept breaking down, safe broke down, bathroom smelled like a sewer, holes in the floor, gaps in the demo or to the balcony, safe bleeped thru the night, no toaster, no coffee maker, no pot in the kitchenette, no dishwashing Liquid or a way to light the stove, had to buy all of it, wifi didn’t work often….i would never go there again. Asked the staff to give us the toaster from next door because occupant was leaving and they would not give it to us. There was mouse poop on the roof the upper floor room and dead maggots in the light.

    There really wasn’t much to like, noisy, couldn’t sleep, air conditioning remote kept breaking down, safe broke down, bathroom smelled like a sewer, holes in the floor, gaps in the demo or to the balcony, safe bleeped thru the night, no toaster, no coffee maker, no pot in the kitchenette, no dishwashing Liquid or a way to light the stove, had to buy all of it, wifi didn’t work often….i would never go there again.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard A/C
    • Stayed 2 nights
    • Submitted via mobile

    My room was above the street and was unbearably noisy with traffic and music. I had just flown in from Melbourne (Australia) so consequently was very jet lagged and with all the noise I could barely sleep. For the price of accommodation I was appalled. The photos are very deceptive as to the real value of accommodation. Windows on street sides should be double glazed. Extra facilities should be included, eg, tv, hairdryers etc.

    Cute pool but no privacy. Lovely plants.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    1.0
    They gave my bookibg away!
    • Leisure trip
    • Family with young children
    • Family A/C
    • Stayed 1 night
    • Submitted via mobile

    Can not believe they overbooked the hotel and gave our room away!! Terrible experience. They left us stranded!!

    I got to the property and they gave my room away. We did not have a place to stay!!

    Stayed in February 2024

  • Reviewed: 13 February 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard A/C
    • Stayed 1 night
    • Submitted via mobile

    At check in they tried to give us the wrong room. We paid for Standard AC and they tried to put us in Super Saver no AC. The room looked nothing like the photos, it was so run down. Soundproofing was terrible and the streets were really really loud. So loud that sometimes the balcony door would shake and make loud noise. The shower was so much smaller than in the photos, you could only rotate. So small that the water sprayed out of the shower all on the bathroom door? Stayed here one night on a holiday and the overcharge was ridiculous.

    They had lots of water refill stations and the location is good. Theres lots of sitting areas around the hotel. The room had a little balcony. The staff stored our bags shortly and nothing was messed with.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard A/C
    • Stayed 5 nights
    • Submitted via mobile

    Was a little noisy from the main road and the bars

    Location is close to all the bars and restaurants, only 5 min walk from the beach area.

    Stayed in January 2024

  • Reviewed: 4 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Quadruple A/C
    • Stayed 6 nights
    • Submitted via mobile

    Could have used better pillow. Lack of outlets in the room. Only given one key which is annoying when not traveling alone. Pool was frigid and ice cold. Only issued exactly two towels at time of check in. No other towels. Face cloths. Foot towels.

    Location was greats

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Great place to stay.
    • Leisure trip
    • People with friends
    • Family A/C
    • Stayed 1 night
    • Submitted via mobile

    Space and location.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Super Saver with Fan – NO A/C
    • Stayed 2 nights
    • Submitted via mobile

    No a/c, toilet room was so small had to sit on toilet side ways. Lots of street noise

    Location

    Stayed in January 2024

  • Reviewed: 25 January 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard A/C
    • Stayed 3 nights
    • Submitted via mobile

    Only one connection in the room for conecting my advices… The small bathroom No elevator, I’m staying in the 4 floor…

    Stayed in January 2024

Showing 76 – 100

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