Sound transfers

Great location, considerate staff, thoughtful details.

Stayed in June 2024

Good location with very helpful and responsible hosts.

Heritage building, classic beauty.

Stayed in May 2024

Nothing. It would be nice to have some doors (to the balcony) fixed, so that aircons can ran more efficiently.

Staff is very kind and responsive. They've given great advice in picking restaurants in George Town. We had nice chats about travels and more.

Stayed in May 2024

It was beautiful, charming, close to great restaurants and attractions.

Stayed in April 2024

Nothing

It's a perfect stay if you like historian buildings. Very decent and well managed.

Stayed in May 2024

Nothing

A boutique hotel that is beautifully restored to incorporate the originality and history of the building. The staffs are attentive, welcoming and happy to share local recommendations.

Stayed in March 2024

Everythig was fine

Very large and confortable room with cozy furnitures, perfect position in order to visit George Town, really nice common areas and kind/available staff! all was perfect! thank you

Stayed in April 2024

Friendly and helpful staff. The room I booked was not suitable for me (walking difficulties)as the toilet was on the second floor in the room. The hotel staff was really great to help me change to a room with the toilet on the same level. The hotel is really beautiful and ambient is really good. Beautifully preserved and reconstructed old building. Great location. Will go back to stay again.

Stayed in April 2024

Nothing!

A beautiful and relaxing place to stay

Stayed in April 2024

It is just pricey for some pockets

Absolutely amazing experience to stay at East Indies Mansion. It was like travelling in time with all the comfort. Good size and comfortable room. Amazing breakfast experience. Staff was super attentious and available to support us. This hotel is also really well located and close to a variety of attractions and restaurants.

Stayed in April 2024

Very friendly and helpful hosts. Great location, spacious room.

Stayed in March 2024

No options to buy cold drinks.

Friendly service, traditional and lots of character.

Stayed in March 2024

The hotel is a gem, a historical building with large comfortable rooms. It’s a retreat. The staff is very knowledgeable and attentive.

Stayed in March 2024

Cant fault the property

Excellent location, an authentic experience, fantastic and helpful staff

Stayed in March 2024

Nothing.

The location is great. We were able to walk to many sites. Lots of good restaurants nearby. The hotel rooms were wonderful. Very quaint as in a restored mansion. We were traveling with another couple so the common spaces in the hotel allowed us to spend time together outside our individual rooms. The staff was very attentive and helpful.

Stayed in February 2024

Soundproofing

Everything else

Stayed in February 2024

Personalized attention in this well located gem of a small hotel. Walking distance from ferry, convenient to sites and restaurants.... Warm welcoming and informative staff give you great suggestions. Thank you and we'll be back.

Stayed in February 2024

Everything is excellent We would book again! One of our best stays in Malaysia

Stayed in January 2024

Nothing.

Do yourself a favour and stay here. An elegant, beautiful retreat from the incredible George Town, with thoughtful touches from staff throughout our stay. We loved it and regret we couldn’t stay longer (at least this time!). Thank you all for looking after us.

Stayed in January 2024

The breakfast was delicious, but it would be great if the selection can customisable. Parking, which is road-side parking, can be difficult to get during weekends. However, it was nice of the staff to help us with the full-day parking payment (which we later paid before checking out) during our stay there.

The staff were friendly and approachable. Our stay was comfortable and relaxing. We like the spacious rooms and deeply appreciate the experience of staying in a place with rich history and culture.

Stayed in December 2023

Nothing

Being immersed in the historical property Hospitality -including brief introductions of Penang and recommendations of where to eat

Stayed in January 2024

Given it's an older building and has gaps at the top of the walls for ventilation, it wasn't sound-proof at all. However, that's the price you pay for a restored, well-ventilated building in this style. And for the most part the other guests were respectful of the quiet hours.

This hotel was a beautiful old building. It was clean and well ventilated (important in the hot and humid weather!) and breakfast was delicious. The location was in a really vibrant area surrounded by good food.

Stayed in January 2024

no tv and no mini fridge in the room but there is a common fridge in the kitchen

home away from home! quiet and relaxing adequate lighting in the room at night clean and comfortable beds turn down service and small treats to brighten up your day friendly staff great location near pinang peranakan mansion and clan jetties

Stayed in January 2024

It was all great

Everything. This is not your normal hotel. There is an old style history that is so different to your standard place. The rooms are large, uniquely outfitted, and had a charm that is hard to find. The staff were super polite and helpful. The location is great for enjoying Penang, especially the food. We enjoyed Kapitan, The Spicy Crab, and The Black Kettle the most and all are within easy walking distance. For atmosphere, try the restaurant directly opposite the Mansion. The whole family, including our 8 and 11 year daughters, all want to come back and stay again.

Stayed in January 2024