Jalan Seri Tg Pinang, 10470 George Town, Malaysia
#29 of 184 hotels in George Town
Guests' ChoiceBased on 812 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.6
Facilities
8.8
Staff
9.0
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 12 June 2024
Nor
MalaysiaDo service/maintenance for your aircond due to i need change room for this after unpack my things
The modern concept of the hotel..very nice
Stayed in June 2024
Reviewed: 11 June 2024
Kaviyarasan
MalaysiaNothing, all Perfect.
Really nice. I really loved jazz music. The room is bigger than expected.
Stayed in June 2024
Reviewed: 11 June 2024
Azim
MalaysiaShould change to mineral water bottle instead of drinking water from the source customer doesn’t know.
Thank you for the arrangement of baby cots and extra pillow. Thank you for providing the perfect place for me and my family.
Stayed in June 2024
Reviewed: 11 June 2024
Jonathan
MalaysiaBreakfast was fairly simple - not a dealbreaker for me, but for those who enjoy a hearty spread for brekkie, you won't find it here. For the parking, you have to drive up seven levels. Not a deal breaker for me too, but might be annoying for some. The toilets were clogged and leaking. I only stayed one night, so didn't make a big deal out of it.
Booked the suite, good pricing for the size. Location is good - near to town but not smack right in the middle of it. Hotel is in fairly good condition, no signs of needing refurbishment or anything just yet.
Stayed in June 2024
Reviewed: 10 June 2024
Bob
Malaysialocation is slightly far from the town if you are a tourist without a car. takes 25 min drive to get to town so it can be a bit of a hassle in and out from town to hotel and can get worst if there is a jam.
the rooms and toilets were very big. the bathroom tub was exceptionally large and they provided a salt bomb for the tub as well. overall the rooms and clean and comfortable and amenities adequate. truly value for money. Free parking is available at hotel too.
Stayed in June 2024
Reviewed: 10 June 2024
Subasharan
MalaysiaNothing really
Friendly staff
Stayed in March 2024
Reviewed: 10 June 2024
Nurulhazwani
Malaysiathe breakfast spread is a little bit limited.
The location of this hotel is good & convenient..
Stayed in June 2024
Reviewed: 9 June 2024
Muhamad
MalaysiaTouch n go before out the hotel
Good facilities
Stayed in June 2024
Reviewed: 9 June 2024
Amir
MalaysiaMaybe should improve on parking facilities .
If i have to rate this hotel , i'll give 5 star . Bathroom so spacious and they also provide bathboom for free ! The room also spacious , so comfy . Not to mention their pool . So clean and big . The staff also very helpfull and friendly . I will recommend this hotel those have low budget but have 5 star experience hotel
Stayed in May 2024
Reviewed: 9 June 2024
Yee
MalaysiaLack of maintainance like wall paper come off and a loosen reading light. The mirror that reflect the toilet's light to the bed has disturb my sleep (i usually turning on the toilet light throughout the night for easy access when needed) Few times nearly accidentally knock on the glasses at bathroom when going out from the bathroom.
Room is spacious, clean and comfortable.
Stayed in June 2024
Reviewed: 6 June 2024
Nurfatheen
MalaysiaBreakfast’s food. The taste needs to be improved. Sorry
Spacious, clean, comfortable, kids friendly
Stayed in May 2024
Reviewed: 6 June 2024
Abdullah
MalaysiaAll very pretty
Stayed in May 2024
Reviewed: 6 June 2024
Cris
MalaysiaWhen car park is full on the 6th and 7th floor, we have no place to park the car except at parking lot at the hotel entrance. However, we are told to pay 25 RM per day fro teh parking but thankfully the gurad there allowed us since the parking is full.
Break fast could be better. It was very simple. The beef bacon, chicken ham is not good. Better to replace with fresher products such as fried rice , nasi lemak or fried kuay teow. The fried mee hoon is literally sauce and noodles, suggest to add in vegetables.
Stayed in June 2024
Reviewed: 5 June 2024
Chee
MalaysiaThe gym could have been better. 1 treadmill under maintainnace n only 1 was running. No control to switch on aircon for early exercising. No water facilities. The hotel pillow is really hard n high. Didn’t use the pillow. Have to use roll up towel to sleep.
Staff were friendly n hotel was clean. Convenient location.
Stayed in June 2024
Reviewed: 5 June 2024
Mohd
MalaysiaParking system a bit confused
Room so clean and comfort
Stayed in June 2024
Reviewed: 4 June 2024
Tsang
MalaysiaHotel never explain clearly about car parking validation sequence (before or after check out ). Many guest not able to claim back their parking fees due to check out first
Breakfast with variety foods
Stayed in May 2024
Reviewed: 4 June 2024
Ahmadqamarul
Malaysiaparking lot at level 7... the path is narrow to navigate. also you must to reception every time you want to go out from hotel to validate your tng card
the room is spacious..comfortable and nice view
Stayed in May 2024
Reviewed: 4 June 2024
Foo
MalaysiaWhen breakfast time staff was so unproffessional and no cutlary serve after 15 min wait.
Nice renovation and Facilities.
Stayed in June 2024
Reviewed: 4 June 2024
Suzana
Malaysia.
OK
Stayed in June 2024
Reviewed: 4 June 2024
Hasliana
MalaysiaStaff and the pool
New and clean
Stayed in May 2024
Reviewed: 3 June 2024
Ahmad
Malaysiathe pillow not convenient
pool
Stayed in June 2024
Reviewed: 2 June 2024
Mohd
MalaysiaHighly satisfied from the receptionist, facility and accommodation.Just want to highlight about parking issues..we got problem at first after we check in and find for the parking at level 7, we used our visa card to touch for parking due to tng card insufficient..we communicate thru intercom and someone said that the parking need to be paid even though we already mention we a guest for jazz hotel.. after we check in and want to go out we had been charge rm6 for one hour parking.which is surprise me how come we need to pay for parking and I'm get curios if one hour chrge rm6 how about one night stay?? After that we go and check with receptionist then he mention parking was foc and need to go lobby first to touch card before out..maybe there is small misunderstanding because we not being brief first..however Im still happy and enjoy staying here..I'm sure will repeat again n again..thank you😍
Stayed in June 2024
Reviewed: 1 June 2024
Waney
MalaysiaNothing
Its very nice and comfotable
Stayed in May 2024
Reviewed: 1 June 2024
Mishnatt
MalaysiaVery good in everything. The staff was friendly, the lift was very fast. The location is the centre of the town. Easy to get access to everywhere. Room are clean, toilet was awesome with bath tub...
Stayed in May 2024
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