Heathrowstraat 5, Westpoort, 1043 CE Amsterdam, Netherlands
#328 of 464 hotels in Amsterdam
Guests' ChoiceBased on 2368 hotel reviews
7.6Cleanliness
7.6
Comfort
7.5
Location
7.8
Facilities
7.5
Staff
8.6
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 2 June 2024
Maggies33
Czech RepublicComparing price and what you get, this is rather poor. Old rooms with no possibility to sit (no table/no chair) and work, when the public space is more or less noisy. Window in our room was broken with no possibility to close it. Suprise was the bed - which you had to prepare by your self (really? For price around 55€ per night?), little bit challenging when you get the top bunk bed and somebody is already in the bottom bed........ We had a breakfast included, but this is more or less snack which I would not preffer for breakfast - super sweet muffin or donut + coffee and some apple/orrange. Would be nice to better prepare the guest who expect ,,breakfast included,,. Bathroom was not ready to me, I do not know how often is it cleaned but since the paper towels were empty already during evening, floor was dirty and soaking soap in the shower and would not say, it was ready that day (4 people shared the bathroom and two guys came during the late night)
The hotel is placed not that far from the center by public transport. Hotel is in good quiet location. I loved staff approach. Lady gave as many types what to see and where to eat, she also offered to keep our luggage and car on the parking lot before official check in. Love the public places, where the reception is and Pepper the cat was amazing host :)
Stayed in May 2024
Reviewed: 2 June 2024
Leandra
PortugalBed really uncomfortable
Location and good vibe
Stayed in June 2024
Reviewed: 1 June 2024
Soha
Iran1- the lockers were too small that even a normal laptop bag could't pass inside. Beside you had to bring a lock with you, it didn't have a lock itself. 2- my husband and I wanted to travel with our dog, we chose this Hotel, because it was written pet allowed on their page. We wanted to reserve two beds in a six bed room, in which we thought, the dogs may not be allowed. So I wrote in my reservation form, that we have our dog, and ask if it's possible? Instead of first reading my secial request and then accepting my reservation, they first confirmed the reservation, took the money, and then sent me an automatic Email, that dogs are not allowed in the dormitories, but only in the private rooms. So since it was their mistake, not to read my request first, I asked them to cancle my reservation, but they didn't accept it. I also contacted the booking.com, but they gave us the same answer. They also were not reachable after reservation was done, and answered me with a lot delay with automatic answers. I also asked them if we can upgrade our room? And they said, even for that, we have to pay them 50 Euros extra!! They put us into a great problem to find someone who can take care of our dog, who lives in another city, so we had to buy more tickets and our way took much much longer than expected because of them. We even thought we can cancle the trip and just think about the money, as if it was robbed from us. If they only mentioned on their page, that the pets are not allowed on these rooms, I had absolutely no problems with this behavior. But way they behaved, is for me more like tourist trap to be able to take more money!
The staff was nice, it was located near the Train Station, they cleaned the rooms every day, Tgere was clean towels and linen for each person
Stayed in May 2024
Reviewed: 30 May 2024
Pelin
TurkeyUnfortunately if you wake up even with a slightest bit of voice, I don't believe that you are going to be able to sleep here cuz you can hear almost everything from the next room and outside.
The graffiti in the room was amazing, rlly loved that artistic style. The bathroom was quite nice, didn't expect a lot so what we got was a relief.
Stayed in May 2024
Reviewed: 30 May 2024
Marcus
United KingdomOne night the power kept cutting out which was annoying especially in the late evening.
The room had its own microwave, fridge and kettle. The single room was spacious. The whole building felt secure. I love how each room had it own unique art work inside it.
Stayed in May 2024
Reviewed: 28 May 2024
Sanzz
United Arab EmiratesBathroom was outside for our room
Staff, Near to station
Stayed in May 2024
Reviewed: 26 May 2024
Cinthya
MexicoThe showers need a deep cleansing The fire alarm sounded randomly at 2 am in all the rooms and none came to explain what was happening, all the guests were outside their rooms with a confusing face
Beds are amazing Cute place Comfortable rooms with amenities Clean rooms Clean amenities (towels, sheets, etc)
Stayed in May 2024
Reviewed: 25 May 2024
Anna
BelgiumNothing, all is good!
The free parking
Stayed in May 2024
Reviewed: 20 May 2024
Ansumalini
GermanyThe staff is fantastic... really nice people..
Stayed in May 2024
Reviewed: 20 May 2024
Joe
AustraliaNo cooktop - so not really a kitchen advertised. The location is over 6kms outside the city, only walking distance if you really need the steps
A basic room
Stayed in May 2024
Reviewed: 20 May 2024
Ancelot
GermanyAt the time of collecting our bags after checkout the receptionist was away for more than 30 mins and we were a bit afraid that we would miss our flight on account of this delay
All worked and was good.
Stayed in May 2024
Reviewed: 18 May 2024
Santosh
SingaporeHotel rooms were clean. Staff was helpful pre and post check in/check out.
Stayed in May 2024
Reviewed: 16 May 2024
Kevin
Germanyno safe space for bikes and our bikes got stolen
very nice staff
Stayed in May 2024
Reviewed: 15 May 2024
Nikita
IsraelExcellent location, very easy to get to the city center.
Stayed in April 2024
Reviewed: 13 May 2024
Sreenath
SwedenThe room lacked soundproofing and my room was situated adjacent to a common shower room. Throughout the night and early morning, there were frequent disturbances, particularly from the loud noise of doors closing abruptly.
Everything worked smoothly, a decent place to stay bit pricy though.
Stayed in May 2024
Reviewed: 13 May 2024
Cindee
GermanyPretty expensive for one night
The artwork
Stayed in April 2024
Reviewed: 12 May 2024
Debbie
United KingdomSome of the Pillows could do with replacement. All others in my group had more comfort but my pillow was a much smaller and flat pillow but they could not give me a replacement
Really convenient location, lovely staff and brilliant value for money
Stayed in May 2024
Reviewed: 11 May 2024
Alvita
GermanyIt was very near to the central station. Nice and clean apartment.
Stayed in May 2024
Reviewed: 9 May 2024
Vitalii
UkraineFor this price, I don't see any downsides.
A good place to stay. Reasonable price with parking available. Very close to metro and bus stops. People come to Amsterdam not to stay in their rooms but to enjoy the city. The room is budget-friendly, but overall, it's more than enough for a night's stay. Good value for money. Very friendly staff!
Stayed in March 2024
Reviewed: 9 May 2024
Munkherdene
MongoliaShower gel has left. Soundproof is weak.
Price was good for money.
Stayed in May 2024
Reviewed: 8 May 2024
Belly
PhilippinesThe arts at the building. It was just okay. So close to the metro.
Stayed in March 2024
Reviewed: 8 May 2024
Sally
United KingdomThe toilet/wash basin area was quite tight, and the ventilation of the toilet could be better to let out moisture and smell. The kettle was low quality plastic. The lighting in the room was extremely dark. There were hot water pipe running along a wall in the room and even though we had the heater off, the hot water made the room quite warm.
The room was very spacious, came with a table that can be used for studying/work and having meals. The microwave oven was high quality, it came with basic cutleries, plates, cups and glasses which were helpful. Free parking onsite, less than 15 mins away from the airport by car. The neighbourhood is quite lively and safe.
Stayed in May 2024
Reviewed: 7 May 2024
Nick
GermanyThe hotel seems badly-soundproofed: It was all day and night audible that some other guests opened or closed doors on my floor.
The hotel is nicely decorated and the beds are really comfortable. Also the equipment in the room is useful. The connections to the airport and the city center as well as to nice neighbourhoods is great!
Stayed in May 2024
Reviewed: 6 May 2024
Evica
North MacedoniaThe floor of the room was dusty.
Great location - next to to the station with good connections. 5 mins to Ams Centraal. Decent size room with kitchen. Very kind stuff.
Stayed in May 2024
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