The staircase was narrow with very shallow steps and difficult to move luggage up and down.

Room was updated and overall comfortable.

Stayed in June 2024

Is not at the city center but easy to go by tram or 30 mins walking.

Comfortable! Very good breakfast and room. Location is 5 mins waking time to central train station and tram to city center at the door.

Stayed in May 2024

A strange smell

The big bed!!! The big room!!! The breakfast was better than expected.

Stayed in May 2024

While the rooms itself were clean, the surrounding passages were not as clean Having a separate entrance from reception wasn't ideal and you felt like you were just staying in an apartment rather than a hotel Central location, but not the best part of Rotterdam. Encountered a few unsavoury characters and didn't feel completely safe in the area at night

Our room was large, comfortable with a nice spacious shower and some nice added extras including a nice coffee machine to make you feel welcome The hotel was easy to get to and close to central station and many of the places to visit in Rotterdam Staff were friendly and the included breakfast had a lot of different options

Stayed in May 2024

The elevator was outdated, you have to hold the button up for it to go up. However this was no huge problem.

The room was good, really a surprise it was that big. The tram connection of the location is really well too.

Stayed in May 2024

Staircase was fine for me but probably dangerous for very young or old people. Room was small, but for one person okay for a short stay.

Staff friendly and knowledgeable. Toilet and shower area was great. Included breakfast was very good.

Stayed in May 2024

The steep stairs, breakfast selection, firmness of bed mattress and inability to connect TV to Chromecast

Polite staffs and hotel location

Stayed in May 2024

Steep stairs. Breakfast seems to be there, but the choice is small and not very tasty.

A good hotel for a couple of days, there is breakfast and everything you need in the room: tea, coffee, shampoo, shower gel, clean bed linen and towels.

Stayed in April 2024

Easy find, closed parking, clean room

Stayed in April 2024

Less choices on kids drinks

Good

Stayed in April 2024

Quite far from the Center so lots of walking for us. Steep stairs up to the room which some may struggle with but fine for us. There were road maintenance outside the building which began at 6-30 am so quite noisy but that’s not hotels fault. Also could hear upstairs visitors walking and talking but that could happen anywhere. Pillows could do with changing! Not very comfy. Suits someone on a budget that is able bodied.

Room for as clean and spacious . Basic but did the job. Coffee machine and kettle were good additions as was the fridge. There also was a safe but we didn’t use that. Bathroom was big and lovely hot shower. Breakfast had enough choice of hot and cold .

Stayed in March 2024

Air conditioner is not warm

Breakfast is good

Stayed in March 2024

- be careful with the charge (100€) that they did about a secure, you have to request in the check out the refund. In my case when I requested the receptionist told me that she was busy I had to insist in that. Also they never told me about this charge and it wasn’t authorized by me.

- Excellent breakfast - Location

Stayed in March 2024

room

Stayed in February 2024

Your System is trash. People can enter and they are assigned a room even if someone is there. Lift system is not good. And there should be only one building and with a lift. Not a maze

Breakfast was good. And receptionist were nice

Stayed in November 2023

Very clean and comfortable, good value

Stayed in October 2023

Breakfast rate 5/10

Quadruple bed room very comfortable, despite the access is trough very steep stairs (no elevator available)

Stayed in September 2023

Ugly neighbours upstairs that bothered to rest and sleep. Staff doesn't work at night and you have to solve problems yourself. In the bathroom there was only cheap liquid soap, no shower gel, no shampoo, no cream, no toothpaste (usually such things are in small bottles). There were no slippers either.After breakfast, we decided to take a couple of sandwiches and yogurt to the room, the worker made a remark to us that the price includes only breakfast, not lunch 🥴

Good place, clean room, breakfast

Stayed in August 2023

N/a

Very clean

Stayed in August 2023

the bar area was uninviting

the rooms were excellent

Stayed in July 2023

The stairs are too steep for most people to climb down safely. There's an elevator so you just need to use that.

Very kind and helpful staff. Really good breakfast.

Stayed in June 2023

The shower was large and the water was hot but it leaked quite a lot under one glass panel. There was very good natural yoghurt on tap ( yes, really) at breakfast but the fried eggs were rubbery from sitting on a hot tray for too long and there no toast. Overall the positives far outweighed the negatives and the room rate was affordable.

Very clean, spacious, ground floor room. Great air conditioning during warm and humid late June weather. Staff were friendly, smiley and helpful.

Stayed in June 2023

Personnel not really helpful/friendly Really too expensive room for an hotel without any service

Efficient room

Stayed in May 2023

The stairs are steep and need to climb up to 3/F

breakfast exceeds my expectation. Good! big bathroom

Stayed in June 2023