563 Herengracht, Amsterdam City Centre, 1017 CD Amsterdam, Netherlands
#89 of 462 hotels in Amsterdam
Guests' ChoiceBased on 365 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.5
Staff
9.5
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 4 June 2024
Utku
TurkeyThe room was a bit dark. The indoor lighting was not adequate and the single window that was available was not enough.
Really great location, we didn't buy a single transportation ticket. Everywhere we wanted to visit was in walking distance (even though we did get tired). The room was adequate and clean, facilities were useful. Staff was more than helpful.
Stayed in June 2024
Reviewed: 3 June 2024
Alexandre
BrazilA bit dark (which most hotel rooms are).
Amazing location and surprisingly silent. Staff was amazing, very friendly and helpful.
Stayed in June 2024
Reviewed: 1 June 2024
Dale
United StatesDifficult stairs. We were ok. It for some it could be a problem
Location, historical, staff support
Stayed in May 2024
Reviewed: 24 May 2024
Melanie
CanadaI didn't realize quite how steep and narrow the stairwells are up to room #302 and didn't actually realize that was the room I had booked. It just said 'junior suite' on Booking.com so I didn't really know what to expect. When you enter the room there is a very narrow, steep, spiral staircase to the actual room. Once up there, a network of beams crisscrosses the middle of the room and you have to navigate around them to get to the sink and then again to get to the toilet room and shower. It's interesting getting up at night as you have to make sure you don't brain yourself on the beams or fall down the staircase of death, lol. There is also only one very small window (maybe 18X18?) that looks at the roof next door so it's pretty dim in there. I felt like we paid quite a lot for what we got but would stay here again in a different room.
The location was great and staff were very helpful and accommodating. It is a charming heritage hotel along the canal. I think we just chose the wrong room, I'm sure other rooms are much more comfortable. Our room was quite spacious and the bed was very comfy with nice linens. Fixtures such as shower and sink are updated and modern. The staff was very good about hauling our heavy luggage up to the room which was great because we would have had quite a time with it. We're in our 60s and reasonably fit but it would have been a struggle, lol.
Stayed in April 2024
Reviewed: 19 May 2024
Mick
AustraliaCan't fault the place. Really enjoyed it and wished I could have stayed longer.
Check in was easy and efficient with friendly and helpful staff. Room was a great size with a view overlooking the canal as an added bonus. Bed was comfy and bathroom was really nicely put together. Location was great, 2 min walk to tram 4 and 14 which basically connects you you to wherever you want to go, and 1 minute walk to all Rembrandt square has to offer. Room very good value for the location.
Stayed in May 2024
Reviewed: 18 May 2024
Berkay
SwedenCanal view is not wild open from the window.
Historical building.
Stayed in March 2024
Reviewed: 21 April 2024
Brazil
CanadaWe weren’t aware how inaccessible it was - in terms of lots of steep stairs (in an old building!). It was manageable but I think being more up front on that would be helpful for this property as it could be a huge barrier for some but worked ok for us (with gracious help from the staff with our luggage!). It can also be a bit loud - again old building - has SO much charm but also has the impact of being an old building. Manageable (and ear plugs provided!) but that’s the trade off for a nice central location!
The location is great being so close to the center and canal district. The staff were super friendly and helpful with everything we needed while we were there.
Stayed in April 2024
Reviewed: 17 April 2024
David
United KingdomStairs only for mountain goats - achievable without heavy bags - staff were great though and helped
Fab location and room lovely
Stayed in March 2024
Reviewed: 16 April 2024
Marie
Germany– Not much light in the room: only a few small lamps, small windows and only a few plugs – Environment loud at night (but that's due to the party mile directly in front of the hotel) – No Wardrobe; only a few possibilities to hang something
– Very friendly and helpful staff – located in the city centre - near to nice restaurants and shops – modern style of the hotel rooms – espresso machine in the room
Stayed in March 2024
Reviewed: 21 March 2024
Amy
United KingdomExcellent location, really nice room. Had a great stay.
Stayed in January 2024
Reviewed: 15 March 2024
Rebecca
United Kingdomn/a
Breakfast would have been good
Stayed in February 2024
Reviewed: 10 March 2024
Comanici
United KingdomI have to say, this was one of the best hotels that I’ve stayed in Amsterdam. Good value for money and the location was excellent, the staff was very friendly and helpful and the cleanliness and the facilities were amazing. The room was ready early and they allowed us to check in early which was really great, saved us a lot of time. I would definitely recommend
Stayed in March 2024
Reviewed: 9 March 2024
Angela
United KingdomOne tea bag and no milk sachets or creamer.
Fabulous place, location, staff - defo coming back. We cant wait!
Stayed in March 2024
Reviewed: 9 March 2024
Michael
United StatesThe stairs are challenging, but to be expected in the older Dutch properties.
Location, value and cleanliness
Stayed in March 2024
Reviewed: 9 March 2024
Steven
United KingdomThe windows, despite offering a great view of the city, were filthy . Please clean them . Storage space is very limited for hanging clothes . Selling a 1 little bottle of water for 4 euros in reception when you’ve paid £200 a night for a room is unnecessary . Also, having to go downstairs to reception every morning to ask for milk was a minor inconvenience .
Location was great . Just set back from Rembrandtplein and a mere couple of minutes walk to the tram stop to take you into the centre . The view from room 102 with its 180 degree windows was really cool. The double mattress was slightly on the hard side but very comfy . En suite shower was excellent and the bed was made and the room was tidied every day . Very pleasant staff. The outside street can get noisy at night but the double glazing removed 95% of the problem . We slept well .
Stayed in March 2024
Reviewed: 8 March 2024
Fredrik
SwedenSmall towels.
Friendly staff.
Stayed in March 2024
Reviewed: 6 March 2024
Mollie
United KingdomWe originally booked the standard room and then swapped to the basement. Room was still lovely and comfortable but it was dark and no windows to let any fresh air in.
very central location, and the staff was the loveliest people! Very helpful with anything
Stayed in March 2024
Reviewed: 3 March 2024
Louise
United KingdomNothing to not like.
Room was cosy and perfect with canal view. We stayed in a Prem double, spacious and a spacious bathroom area which is through an archway with a separate door for the lavatory. The hotel is located just outside the touristy areas which was lovely. But only 5- 10 mins walk from the main square and shopping streets. Plenty of restaurants and bars close by. Hosts were welcoming and went above and beyond throughout our stay. Would recommend and definitely be staying again. Thank you
Stayed in February 2024
Reviewed: 26 February 2024
Mandy
MaltaBeautiful room, great attention to details, clean, fantastic location and really great service.
Stayed in February 2024
Reviewed: 22 February 2024
Hat
United KingdomThe stairs are as steep as you would expect in an old Amsterdam house but the staff carried up the luggage for you so you didn’t have to carry any heavy bags up the stairs. Lighting in the rooms is pretty low level / would have been good to have a reading lamp or similar for extra light by the bed.
The hotel was very central ( 2 mins from the tram stop at Rembrantsplein ) in a lovely building. Staff were very helpful and responsive at all times and the building is beautiful. Liked the radiator in the room so you could easily control the temperature and the windows opened too. Our rooms ( premium rooms) were a good size and the bathroom was well thought out. My room overlooked the canal but wasn’t noisy at night. Coffee machine, kettle and small fridge all in the room. Would stay here again.
Stayed in February 2024
Reviewed: 18 February 2024
Gioele
ItalyVery cosy and comfortable hotel in the heart of the city.
Stayed in January 2024
Reviewed: 13 February 2024
David
United StatesPerfect location, very friendly and helpful staff and overall huge value for the price. Our friends stayed right across the canal and paid eight times more! I would definitely stay there again and highly recommend it. Super hotel!
Stayed in February 2024
Reviewed: 30 January 2024
Jacqueline
United KingdomThe room needs more light, hanging hooks for clothes.
Excellent location and very clean. The reception staff were very helpful and excellent service
Stayed in January 2024
Reviewed: 29 January 2024
Kiela
United KingdomWe absolutely loved our room, the original structure, beams and brick were just beautiful, definitely a more desirable stay for this alone, over basic white hotels! The hotel staff were just lovely, and always there when needed!
Stayed in January 2024
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