Reviews of Roomie Apartment Hotel 4 stars
3-7 Layard Street Avondale, 1026 Auckland, New Zealand
#5 of 186 hotels in Auckland
Guests' ChoiceReview score
Based on 2746 hotel reviews
9.1Score breakdown
-
Cleanliness
9.5
-
Comfort
9.5
-
Location
8.8
-
Facilities
9.3
-
Staff
9.5
-
Value for money
9.2
-
Free WiFi
8.7
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 11 June 2024
Gabrielle
Australia1 review10“My favourite place I’ve stayed and when I come back I’ll definitely be booking here again”- • Leisure trip
- • Solo traveller
- • Budget Studio
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Everything especially the spacious room
Stayed in June 2024
-
Reviewed: 11 June 2024
Barbara
New Zealand14 reviews9.0Superb- • Couple
- • Queen Studio
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Great location for us visiting family in Auckland. Easy walk to train station to city centre etc Spacious well equipped apartment,comfy beds great shower Superly clean. All facilties for a great stay. Friendly helpful staff
Stayed in June 2024
-
Reviewed: 9 June 2024
Farah
New Zealand7 reviews10“Excellent accommodation, I look forward to coming back hopefully in the near future.”- • Leisure trip
- • People with friends
- • Two-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
Probably the wait time for the automatic entrance/exit gate to open.
The lady at reception was so lovely & welcoming. Our room was so clean & modern. The beds were really comfy and I found our 2 bedroom quite spacious. Plus we had a little private outdoor area which was right beside the carpark.
Stayed in June 2024
-
Reviewed: 8 June 2024
Paul
New Zealand3 reviews10“was great will be back again to stay”- • Leisure trip
- • Solo traveller
- • Queen Studio
- • Stayed 2 nights
can't think of anything
location was great friendly and helpful staff
Stayed in June 2024
-
Reviewed: 7 June 2024
Jennifer
Australia6 reviews10Exceptional- • Leisure trip
- • Couple
- • Courtyard studio
- • Stayed 2 nights
- • Submitted via mobile
The bed is quite soft.
The room was exceptionally nice for the price. Very big, very new interior. Shower is nice. Private parking $15 per night is fair.
Stayed in June 2024
-
Reviewed: 7 June 2024
Hurae
New Zealand1 review10“Very comfortable.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
- • Submitted via mobile
A lot of room comfortable bed. Clean. Staff were nice.
Stayed in June 2024
-
Reviewed: 6 June 2024
Alayn
New Zealand6 reviews9.0Superb- • Leisure trip
- • Couple
- • King Studio
- • Stayed 3 nights
Amazing facilities. Our room was clean, quiet and had everything we needed.
Stayed in June 2024
-
Reviewed: 5 June 2024
Barbara
New Zealand14 reviews8.0Very good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
- • Submitted via mobile
Nothing comes to mind
Clean comfortable spacious apartment with everything you need for a great stay.
Stayed in June 2024
-
Reviewed: 5 June 2024
Hannah
New Zealand5 reviews10“Lovely stay. Nice accommodation and lovely staff.”- • Leisure trip
- • People with friends
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
-
Great, self contained apartments. Great cafes around the corner.
Stayed in April 2024
-
Reviewed: 4 June 2024
Thompson
New Zealand4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio - Accessible
- • Stayed 2 nights
- • Submitted via mobile
We always stay here with our disabled son as the accessible rooms and facilities are the best in Auckland! The staff are always friendly and helpful
Stayed in June 2024
-
Reviewed: 3 June 2024
Jess
New Zealand11 reviews9.0Superb- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
Right next to the train. Clean, modern, spacious. Super friendly and helpful staff. Onsite parking!
Stayed in March 2024
-
Reviewed: 3 June 2024
Hameed
India3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Three-Bedroom Family Apartment
- • Stayed 7 nights
Everything was beyond expectations.
Stayed in May 2024
-
Reviewed: 3 June 2024
Tania
New Zealand17 reviews9.0“Great stay , convenient location nice rooms”- • Leisure trip
- • Family with young children
- • Loft
- • Stayed 1 night
- • Submitted via mobile
Great location, nice big rooms , clean,
Stayed in June 2024
-
Reviewed: 3 June 2024
Jenny
New Zealand10 reviews2 helpful votes9.0“Nice, clean & comfortable room, friendly and helpful staff”- • Family with young children
- • Loft
- • Stayed 1 night
- • Submitted via mobile
Having to pay for parking, Poor signage to identify the building Difficulty figuring out how to use tv
Very clean, well presented, comfortable
Stayed in May 2024
-
Reviewed: 2 June 2024
Melissa
New Zealand18 reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
We were in one of the lofts and couldn’t fault it. Everything we needed and lots of space. Clean and comfortable. We only stayed one night but would be great for longer stays.
Stayed in June 2024
-
Reviewed: 2 June 2024
Calustre
New Zealand17 reviews10“Repeat happy customer”- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything from the place looks new, reasonable price, clean, well maintained and safe parking.
Stayed in June 2024
-
Reviewed: 2 June 2024
Zhaoyi
Singapore1 review9.0Superb- • Leisure trip
- • Couple
- • Budget Studio
- • Stayed 1 night
NIL
IT was good and easy to find.
Stayed in June 2024
-
Reviewed: 2 June 2024
Family
Australia40 reviews8.0“Great for families”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
Very spacious, two showers were great for our family having to leave early.
Stayed in May 2024
-
Reviewed: 1 June 2024
Tala
New Zealand7 reviews1 helpful vote10“Amazing”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 7 nights
- • Submitted via mobile
N/a
Everything was amazing i would differentially come back.
Stayed in May 2024
-
Reviewed: 1 June 2024
Malia
New Zealand12 reviews10“Cleanliness is 100%. Security is 110%. Thank you and keep up the good work.”- • Leisure trip
- • Solo traveller
- • Budget Studio
- • Stayed 1 night
- • Submitted via mobile
Nothing that I could think of.
The staff were friendly and helpful. They’re very welcoming and accommodating.
Stayed in May 2024
-
Reviewed: 1 June 2024
Dorothy
New Zealand31 reviews1 helpful vote10“Katahi te waahi noho. Noku te whiwhi me te maringanui. Awesome accommodation. I'm lucky and grateful”- • Leisure trip
- • Family with young children
- • Budget Studio
- • Stayed 2 nights
- • Submitted via mobile
I alluded to it up above.
I just love this place, the facilities and the majority of the staff due to being treated differently by the men. Their ethnic cultural differences is unhelpful in our country when treating wahine mana whenua. Management have had to assist me twice and I am very grateful. I also tried to assist one such staff member with his and my understanding of "Aroha". It was quite different is all however I love and appreciate seeing and the use of our reo in reception. Just beautiful and I've stayed in a lot of accommodation in the city, our country and overseas. I love the size of the rooms and am very grateful an honoured to spend my $$$ at your accommodation because I feel loved. E kore e mutu aku mihi. Mauri ora me nga manaakitanga (My gratitude is ongoing. Be well and blessed) 💖💕💗💞💖
Stayed in May 2024
-
Reviewed: 1 June 2024
Paul
New Zealand2 reviews8.0“Easy and perfect”- • Business trip
- • Solo traveller
- • Budget Studio
- • Stayed 2 nights
- • Submitted via mobile
Didn't have personal washing machine in apartment.
Friendly staff, secured carpark, PET FRIENDLY!
Stayed in May 2024
-
Reviewed: 30 May 2024
K
New Zealand6 reviews8.0“Easy cheek in. And our dog could stay”- • Business trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted via mobile
New and convenient
Stayed in May 2024
-
Reviewed: 29 May 2024
Malique68
Malaysia90 reviews30 helpful votes10“Wonderful base to explore Auckland City......”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 4 nights
- • Submitted via mobile
Everything was near perfect. There's no washing machine and dryer in the room (but there seemed to be a small room allocated for future installation of washing machine) and the property provided a common washing machine and dryer in the basement level. You could buy token for washing and drying plus detergent at NZD9. There's only 3 sets of washer and dryer available. For drying with large amount of clothing, I suggest do it twice to get perfect drying. And you might face challenges of other guests taking their own sweet time to collect their washing...Anyway if you have large amount of clothing and staying there for a longer time, you could go the laundrette in Avondale town, just besides the primary school and cheaper.
Initially I was skeptical about the high rating given by guests. This was due to the very competitive pricing offered by the property and my perception was that it's too low to provide all the required amenities. Even if I convert it into my country's currency, I could never get this type of accommodation with all those facilities in a hotel environment at that price in my home country. The property was a new building and about 2 years in operation. And it still looks new in every sense like nothing was broken in my room, paint work all in tip top condition. Mine was studio type, at 2nd floor, with a nice view of the Avondale Race Course and in the far horizon is the Waitakere Range, if I'm not mistaken. The room was as per pictures in Booking.com. Good thing was that the toilet and shower cubicles were in 2 separate rooms, so nothing to fight for us as a couple. All the kitchen equipment works well and dishwasher detergent & dishwashing liquid could be requested from reception anytime. The bed was very comfortable and soft but maybe not to the liking for those requires hard mattress. The sofa was comfortable and you don't feel itchy lying on it. The smart TV came with many TV channels but there's no movies such as HBO or Netflix. Anyway you could use the Chromecast feature to watch movies from your smartphone. I suggest you scan the QR code to pair with the TV, as when I used the code thru the website Cast2TV, it didn't work. The room came with a split unit type air-conditioning with heating and cooling features. I came during autumn where it can be warm and then cold weather. By adjusting the air-conditioning unit to Auto mode and temperature at 24 deg C, it was very comfortable either day or night. What I like about this room was that there's a fresh air vent near the window ( I presume...) and in fact there's a switch (with speed control) near the phone to switch on a booster fan for the fresh air.
Stayed in May 2024
