4 Viaduct Harbour Avenue, 1010 Auckland, New Zealand
#22 of 186 hotels in Auckland
Guests' ChoiceBased on 2218 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 8 June 2024
Karen
New ZealandWas surprised by the amount of road noise in the middle of the night, the soundproofing wasn’t what I expected for a newer hotel.
Great rooms, well appointed.
Stayed in June 2024
Reviewed: 8 June 2024
Kiloshini
New ZealandLocation was great. Walking distance to the Viaduct.
Stayed in May 2024
Reviewed: 4 June 2024
Paul
AustraliaCar parking can be a struggle in the area and self parking/valet could work a bit better but otherwise acceptable.
Stayed for a week long business trip to Auckland good hotel, great staff that are attentive. Nice roof top bar/restaurant. Beds comfortable and the room nice.
Stayed in May 2024
Reviewed: 2 June 2024
Kaoshiq
FijiNothing to dislike about.
Unique design and atmosphere Excellent room service.
Stayed in June 2024
Reviewed: 2 June 2024
Frances
New ZealandNo desk in the room - not good for business travel
Good location and a funky aesthetic
Stayed in May 2024
Reviewed: 29 May 2024
Bryant
United StatesThe noise from the club on top floor. We did come down for a lunch but there was a noisy crowd from a meeting,
Did not get a chance to try breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Kelsey
AustraliaWe loved the customer service from Tyrell at the reception. His service alone is what will make us return each time we are in Auckland. The staff in the restaurant were very accommodating and the food was amazing!
Stayed in May 2024
Reviewed: 24 May 2024
Charlie
AustraliaN/A
Everything. Was a fantastic stay
Stayed in April 2024
Reviewed: 23 May 2024
Kathryn
New Zealandgreat interior design. super comfortable beds.
Stayed in May 2024
Reviewed: 23 May 2024
Windelborn
New ZealandValet parking charge was a surprise and the elevators seem to have a mind of their own
Rooftop bar was great and staff were all amazing
Stayed in May 2024
Reviewed: 23 May 2024
Hollie
New ZealandN/A
Location in the city was perfect and lots of places in walking distance.
Stayed in May 2024
Reviewed: 23 May 2024
Katie
New ZealandInteriors were beautiful, very comfy bed.
Stayed in May 2024
Reviewed: 20 May 2024
Simon
New ZealandA little pricey
Nice room, stylish and functional
Stayed in April 2024
Reviewed: 20 May 2024
Sharon
New ZealandLighting was quite poor, both in our room and in other areas, especially so in the bathroom for applying makeup. The lack of area in the bathroom where toiletries etc (that women have) can be placed - yes we were in an assessible room (more space for wheelchairs) as it was the last room avail upon booking, but minimal space to place items etc.
Very nice decor in reception area, beautiful comfortable bed. The young lady on the front desk was awesome, friendly and an asset to your business.
Stayed in May 2024
Reviewed: 17 May 2024
Gary
New ZealandLighting in room hard to find all the switches
Lovely quirky dining room , all the art work and you could walk straight out onto the viaduct. Great shower. Very pleasant staff.
Stayed in May 2024
Reviewed: 17 May 2024
Jason
Australiacost of parking and room service
roof top bar was excelelnt
Stayed in April 2024
Reviewed: 16 May 2024
Jessica
New ZealandIf you are sensitive to noise I can imagine the road noise and foot traffic may disturb you but for us it was fine.
Went above and beyond as I had told them it was my mum’s 60th and we were here for a girls weekend - very impressed! Beautiful rooms, clean and new. Great amenities
Stayed in May 2024
Reviewed: 9 May 2024
Kerrin-gai
AustraliaThe lack of continuity with some staff
Always good
Stayed in May 2024
Reviewed: 9 May 2024
Pierre
Japan1. Needed some time to find out how to get hot & cold water, from water tab and shower 2. The opening of the safe deposit box was a bit challenging as the allocated space for the safety box seems too tight on the right side 3. The water kettle is quite small - could do with a larger one....
1. Nice and creative design. 2. Very helpful and forthcoming team. 3. Location is perfect.
Stayed in May 2024
Reviewed: 6 May 2024
Oldfield
AustraliaVery eclectic and attention to detail
Stayed in May 2024
Reviewed: 5 May 2024
Jones
New ZealandThe lighting in the room was a little tricky to sort out.
Fabulous roof top bar with vibrancy. The decor is modern and stylish. The location was perfect. No need to get a car as there are transport options if you want to explore the city. Bars and restaurants are at your finger tips.
Stayed in May 2024
Reviewed: 5 May 2024
Jure
United StatesN/A
Wonderful hotel. Love the decorations in the hotel. The breakfast was great and the staff was super friendly.
Stayed in April 2024
Reviewed: 4 May 2024
Diana
New ZealandThe lighting in the bathrooms is shocking, you can’t see a thing, putting on make up had to get someone to check I didn’t look like a clown!
It felt very upmarket, stylish, the view from the rooftop bar is amazing!
Stayed in April 2024
Reviewed: 2 May 2024
Kathy
New ZealandFrom a female perspective the lighting in the bathroom not very good for applying make-up even though you have gone to the trouble of installing a make-up mirror. Maybe ask a female staff member to test and advise.
The decor in the room was nice and different from your average hotel room. A nice change. We also appreciated the quality touches like the Dyson Hairdryer and the Coffee Machine. And the bed was amazingly comfy.
Stayed in April 2024
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