29 Galway Street, 1010 Auckland, New Zealand
#6 of 186 hotels in Auckland
Guests' ChoiceBased on 1378 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.3
Staff
9.2
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 7 June 2024
Steve
New ZealandNo fresh air
Stayed in June 2024
Reviewed: 3 June 2024
Natasha
New ZealandFor the age and rating of the hotel rooms were noticeably a bit shabby. The parquet floor was not put down properly and whenever one of us went to the bathroom at night we woke each other up as it was soooo loud, did not make for a restful sleep. I expressed our concern to the front desk and apart from coming to look at the floor no one ever spoke to us about it again, they just acted like nothing happened. So although beds were comfortable and room was dark, I am disappointed that our concerns were in no way addressed, not even an apology. Hotel rooms also had no drawers.....never ever experienced that, just a bit odd.
Location was perfect, in-house restaurant was lovely and waitstaff were fantastic. Lovely overall design and the actual beds were comfortable. Room was lovely and dark for sleeping.......except the noise.
Stayed in May 2024
Reviewed: 2 June 2024
Murray
New ZealandFor the size of the room, expensive.
Brilliant location, clean, modern with great customer service.
Stayed in June 2024
Reviewed: 2 June 2024
Charles
AustraliaThe wall outside my bedroom
Excellent though my room faced a wall, so I would ask for a view room in future.
Stayed in April 2024
Reviewed: 1 June 2024
Yeo
SingaporeNothing
Comfortable
Stayed in May 2024
Reviewed: 31 May 2024
Debra
New ZealandExcellent location Modern room with all convenience
Stayed in May 2024
Reviewed: 30 May 2024
Dee
New Zealandthe lighting system was not intuitive - you had to work it out
Stayed in May 2024
Reviewed: 23 May 2024
Aida
New ZealandVery eco friendly and clean.
Stayed in May 2024
Reviewed: 20 May 2024
Tammy
United StatesLocation and proximity to everything. Walkable. Staff was friendly and helpful.
Stayed in May 2024
Reviewed: 18 May 2024
Hannah
New ZealandStaff were lovely and especially Howard! Bar staff friendly and accomodating Decor is beautiful!
Stayed in May 2024
Reviewed: 17 May 2024
David
CanadaThis was my second stay at this hotel - stylish and fresh with excellent customer service and a location that can't be beat.
Stayed in May 2024
Reviewed: 13 May 2024
Joseph
United Kingdomna
Really impressive room - not huge but very contempory with modern walk in shower and sleek styling throughout room. Staff very helpful on arrival, and checkout as well as with general questions / suggestions. Area has a lot of small coffee shops and restaurants nearby and its a great base for seeing the city sights ( especially the viaduct basin with its bars and restaurants)
Stayed in April 2024
Reviewed: 7 May 2024
Paige
Hong KongNothing
Beautiful hotel easily accessible to Auckland CBD. Gorgeous decor, art work, excellent food and friendly helpful staff. The staff went above and beyond to help us recover left valuables and arranged to send them to us in the South Island. Highly recommend!
Stayed in May 2024
Reviewed: 4 May 2024
Natalie
New ZealandAmazing location. Super modern set up - not huge amount of space but well designed to be very functional
Stayed in May 2024
Reviewed: 2 May 2024
Melanie
New Zealandno much room to park on arrival, went around the block.
location. High class with library for drinks very nice
Stayed in April 2024
Reviewed: 2 May 2024
Martyn
New ZealandThe Bar was closed when we returned from a concert at 1030
Stayed in May 2024
Reviewed: 1 May 2024
Gerry
New ZealandNothing
Excellent room and surroundings. Staff in the hotel, very friendly and gave perfect service.
Stayed in May 2024
Reviewed: 28 April 2024
Natalie
AustraliaArchitecture and design, layout, location, facilities like the free bikes!
Stayed in April 2024
Reviewed: 26 April 2024
Kimberly
United StatesThe bathroom lighting was the only thing I could think of that was lacking.
The decor was wonderful!! As was the location!
Stayed in April 2024
Reviewed: 25 April 2024
Joanne
New ZealandGreat Hotel, excellent location, fabulous service
Stayed in April 2024
Reviewed: 23 April 2024
Narelle
AustraliaGreat energy, fab location, helpful staff, modern yet warm feeling fit out - difficult to fault.
Stayed in April 2024
Reviewed: 21 April 2024
Karyl
United StatesNo improvement needed. It is a five star place. Just outstanding in every way
Outstanding personnel . Restaurant was excellent. Room was supremely comfortable
Stayed in February 2024
Reviewed: 19 April 2024
Poppy
AustraliaRooms a tad small
Great location
Stayed in March 2024
Reviewed: 16 April 2024
Greg
New Zealandnil
location, style, green element
Stayed in April 2024
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