Reviews of Sheraton Manila Bay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
M. Adriatico Corner Gen. Malvar Streets, Malate, 1004 Manila, Philippines
#52 of 518 hotels in Manila
Guests' ChoiceReview Score
Based on 183 hotel reviews
Score breakdown
-
Cleanliness
9.1
-
Comfort
9.1
-
Location
8.6
-
Facilities
8.7
-
Staff
9.1
-
Value for money
8.0
-
Free Wifi
8.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog box-
Reviewed: June 11, 2024
William
Australia4 Reviews“Sheraton Manila Bay is exceptional”Nothing. Simply superb.
Impeccable staff from the doorman to the executive chef. We were in Manila for a wedding at the Sheraton Manila Bay and extended our stay by 4 days. It is a credit to the management that their people showed pure joy in executing their roles. The wedding ran like clockwork and was seamless from start to finish. Individual needs were met from room service to.cocktails by the pool. If you are looking for value for money with the most exceptional service, food, opulence and comfort stay here.
Stayed in June 2024
-
Reviewed: June 3, 2024
Anvico
Philippines26 Reviews7 helpful votes“Amazing hotel. Would definitely come back.”None.
One of the best hotels I've stayed in in Metro Manila. The staff were accommodating. An attendant was waiting in the entrance to assist me in carrying my luggage. The front desk offered late checkout even without me asking. Another attendant helped bring my luggage into my room. The room was very comfortable. It was very clean and airconditioning was very cool. Water heater also worked well. The tub was also very comfortable with a pillow and a slight recline that allowed for lying down nicely. Breakfast buffet had a lot of quality options
Stayed in March 2024
-
Reviewed: May 9, 2024
Mike
United Kingdom10 Reviews“back Home again and expectation always exceeded thank you to our "Family"”That we didn't stay there longer..there's never anything to not like..this question I will never be able to fill appropriately as it's the best overall experience in any hotel I've ever visited from the 28 countries I've ever visited and it's the 12th or more bookings I've made to Manilla Bay now, at least and all the team are amazing friends now
The feeling of home and the staff attitude and service is incomparable...first class 10 stars to All..always
Stayed in April 2024
-
Reviewed: April 10, 2024
Henry
Australia48 Reviews6 helpful votes“Nothing beats a classic!”Nothing we can think of.
It’s got the classic hotel feel.
Stayed in March 2024
-
Reviewed: April 7, 2024
Dean
Philippines3 Reviews1 helpful voteWonderfulShower head could be better.
Nice the pool and gym. Daughter had a sleepover for her birthday.
Stayed in March 2024
-
Reviewed: March 31, 2024
Burden
Philippines2 Reviews“GREAT PLACE GOOD LOCATION VERY CLEAN”The bed and pillows were on the soft did not providing much support
The staff was EXTREMELY professional and polite. The room was VERY clean and inviting. Tub and shower was a plus
Stayed in March 2024
-
Reviewed: March 21, 2024
Luciane
Philippines7 Reviews“.”Great location.
Great location, clean, attentive staffs.
Stayed in January 2024
-
Reviewed: February 15, 2024
Terry
United States of America13 Reviews3 helpful votes“Great Hotel and you will not regret staying there”I just love the overall ambience of the Hotel
The Location is great. with the access to other restaurant near by. The Dining inside of hotel is also also great. nd the food is very good so you really do not have to go out to eat.
Stayed in January 2024
-
Reviewed: February 15, 2024
Tawishi
Singapore2 Reviews2 helpful votesExceptionalGreat property. Staff is very courteous and helpful. Good breakfast. Overall, great experience.
Stayed in February 2024
-
Reviewed: February 7, 2024
Stephen
Australia3 Reviews1 helpful vote“Quality and comfortable.”The staff were friendly and helpful, but I felt like there were a lot of new staff who struggled a little. They got there in the end, but nervous and clearly unsure in the job. Not a huge deal and they got there in the end 😉
A high quality facility that was enjoyable.
Stayed in February 2024
-
Reviewed: January 25, 2024
William
Denmark18 ReviewsVery GoodEvery things is good
Staff
Stayed in January 2024
-
Reviewed: January 10, 2024
Kenneth
United States of America4 Reviews“Always satisfied when I come here”Wi fi was off a couple of days things happen. Senior discount could not be done on the web sites. Extended last day and they said I still couldn’t get the discount
Very clean always good, would recommend in a heartbeat
Stayed in January 2024
-
Reviewed: January 9, 2024
Miikka
Finland36 Reviews1 helpful voteExceptionalCity ain't exactly clean and comfortable. Manila is dirty, noisy and crowded.
Breakfast was amazing. Service was excellent
Stayed in January 2024
-
Reviewed: January 2, 2024
Heather
Philippines12 Reviews“Enjoyable and comfortable”No valet service when we arrived.
Very clean and well-kept. Good location. Near restaurants, a mall and walking distance to Manila Bay.
Stayed in January 2024
-
Reviewed: December 14, 2023
Daniel
Malaysia3 Reviews“great location and rooms, very comfortable. great lobby cafe”great location and rooms, very comfortable. great lobby cafe
Stayed in December 2023
-
Reviewed: November 27, 2023
Matt
United States of America1 reviewExceptionalThe location leaves much to be desired but the hotel absolutely makes up for it by being exceptional in every way
Stayed in October 2023
-
Reviewed: November 6, 2023
Walter
United States of America9 Reviews1 helpful vote“We chose by mistake I thought it was close to the airport but turned out to be a great stay.”No complaints.
Very nice place beautiful view the staff was very nice.
Stayed in October 2023
-
Reviewed: October 27, 2023
John
United States of America4 Reviews“Good”Breakfast included so difficult to obtain
Breakfast was good. Very difficult to get staff to allow breakfast included. Caused app 20 minute wait for ok
Stayed in October 2023
-
Reviewed: October 8, 2023
Ken
United States of America3 Reviews“Mabuhay . EVERYONE Was very helpful! Good food.”A modern Hotel in a classic Manila location.
Stayed in October 2023
-
Reviewed: October 8, 2023
Sharmila
South Africa6 Reviews2 helpful votes“Definitely will stay at Sheraton Manila Bay again😊”Nothing, everything was great 😊
Our stay at be Sheraton Manila bay was super awesome. The staff were so welcoming, helpful and attentive. We felt like we were special guest of the hotel. A special thanks goes to the chef at the kitchen who created masterpiece dishes for my parents, also huge thanks to the dining staff, who were always there, without you having to look for someone.
Stayed in October 2023
-
Reviewed: September 30, 2023
Bernard
Singapore14 Reviews1 helpful vote“Value for money and great location”Nothing really
Ambient and easy accessible
Stayed in September 2023
-
Reviewed: September 2, 2023
Raymond
Luxembourg35 Reviews“A good place to stay”None
Location, friendliness of the accomodating staff, excellent and extensive breakfast buffet
Stayed in September 2023
-
Reviewed: August 19, 2023
Erick
United States of America3 ReviewsExceptionalEveryone was very friendly, the place was clean. Great water pressure in shower. Great food.
Stayed in August 2023
-
Reviewed: August 4, 2023
Stuart
Philippines9 Reviews2 helpful votes“excellent from the time i arrived until the time i left.”great location, love the layout of the food ( Dinner and Breakfast) area a lot better. greater selection of foods ( both at breakfast and dinner) and more staff to cater to guest needs. i love that its on the ground floor ( Lobby) and not on the mid floor level like before. staff were really attentive to guest needs and were warm and friendly and very obliging.
Stayed in August 2023
Guests also reviewed these properties:
-
Sonesta Select Boston Foxborough MansfieldFoxborough, USA
-
Galaxy Beach Hotel AlanyaMahmutlar, Turkey
-
Waldhaus an de MiälkwellenLadbergen, Germany
-
Hotel Ixnuk InnPiura, Peru
-
Georgetown Inn SeattleSeattle, USA
-
Tenerife HostelLos Cristianos, Spain
-
Local Residence Budapest 4Budapest, Hungary
-
Hotel WaldhofCornaiano, Italy
