Over priced

Balcony

Stayed in June 2024

Breakfast was very good an very quality , coffee was very good , room was comfortable and clean , staff very kind so every thing was excellent.

Stayed in June 2024

It is far away from the centre. €20 in a taxi. Metro 15 min walk then 20 min ride. Not 2.7 ml as advertised. Pool is extra. €5 each +€5 for a cap and €3 for flip flops. I thought I was already paying extra for a hotel with a pool. The pool / spa was tiny. Looked like they managed to squeeze a swimming pool into a bedroom!! We didn't bother using it in the end. The bar is tiny, just a tiny part of reception.

Staff are lovely. Breakfast was excellent. I'm a vegan and I was happy. Room was great. We had a little mini room attached, which was great. Nice balcony. Room service excellent. Lovely meal.

Stayed in June 2024

Very poor breakfast, room was not very clean - dirty walls, dust and it didn’t smell good.

Good areas, nice decoration, quiet location, free parking nearby and easy access. Nice balcony but without chairs to enjoy it.

Stayed in May 2024

Nothing.

Everything.

Stayed in May 2024

bar soap

Stayed in May 2024

During our one-month trip to Europe, Porto Axis Hotel marks one of our final destinations. Not to sound like a complainer, but it's hard not to observe a common trend in the design of bathrooms across Europe in various lodging options we've seen, including this one, and many other 4-star establishments. Truly, why is there a consistent use of half glass doors in showers, which inevitably leads to bathroom flooding while showering?? Plus, be prepared to dry yourself with damp towels because the towel-hangers are inside the shower, so water splashes on them before use (so be sure to take them out prior to getting in). Finally, also be prepared to use those towels to dry the “lake” that has formed in the bathroom floors! 🙄 Ironic it seems to me, considering the notes urging guests to reuse towels for environmental conservation.

Axis Hotel is everything you can expect from a 4-star lodging. Nice breakfast (included in reservation), good ambience, contemporary decor, quite spacious room (in our case even with a balcony), comfortable beds, kind customer service. We also went to get a massage in the Spa which was an awesome treat!

Stayed in May 2024

Very confortable, clean, very nice persons ! Its worth staying in this hotel !

Stayed in April 2024

Having a daily complimentary bottled water to drink Would Be Good since we stayed for 3 nights. But, We were told to buy bottles of water in the bar at 2.75 each . So each night after our dinner in the hotel restaurant we bought 9 bottles of water to keep hydrated.

The breakfast was very good👌 plenty to choose from. The Male Receptionists were very helpful👌. Very Good Customer Service indeed 👌.

Stayed in April 2024

We was not impressed at all with having to pay £5 to use the spa on top of £5 for slippers and £5 for a swimming hat. This seems totally unacceptable when paying to stay at a hotel and then having to pay for all of these extra's just to go swimming. The breakfast we got delivered to our room for two people and there was only one of everything, they gave us things we didn't order and didn't give us the things that we did order which was disappointing the morning before being out at a conference all day.

The hotel was lovely and clean, the dinner was amazing quality and the rooms were equipped well

Stayed in April 2024

Everything

Stayed in April 2024

It was all perfect, excellent food.

Excellent value for money 💰💰💰

Stayed in January 2024

Breakfast was 10 euros for each person. Out fault for not pre-booking it which wouldve been 5 euros per person.

The staff were excellent and were able to speak clearly to us in English. The location was perfect for getting food and travel to spaces. We used Uber to get to places which were fast and cheap. The spa facilities were amazing, the only downside was that I had to pay for slippers (foam) and a cap. Lots of variety for breakfast!! Would recommend this place and will be back!!!

Stayed in February 2024

Indoor pool not being part of the room tariff, still understandable to guarantee it is not overrun by gests, as it is a small area (but has a little bit of everything you need to relax)

Breakfast was good and had enough vareity. Staff was friendly and helped us during our stay. Also the location is good, a calm place but close to main roads to get you anywhere quickly.

Stayed in February 2024

Our room’s shower door was not well sealed. But that was not a big problem in the end.

The hotel is very nice and the staff is very friendly. Dinner was very good and great value for the price. So was the breakfast. A shout out to the restaurant staff who was very welcoming, friendly and attentive to all our requests! Note that you will need a car to go around but there is parking in the hotel garage and outside.

Stayed in January 2024

Very spacious room and friendly staff. Perfect for families with babies as we had. One of the best breakfast we ever had, with a huge pastry selection and the typical English breakfast

Stayed in December 2023

Staff is always awesome with me. People are nice and the room great! Always look forward to return. Great breakfast!

Stayed in December 2023

Service a bit slow and u have to make repeated calls to reception desk

Location and ability to park my car for free.

Stayed in December 2023

Is missing a Gim, but nothing that a run around the hotel didn't solve.

Very easy to access to everything, very confortable, and an Excelente breakfast as usually, not my first time and for sure not the last my desired hotel all times that I need to be in Porto

Stayed in December 2023

Everything was stellar

Modern, spacious great food and excellent staff.

Stayed in October 2023

The buffet at the restaurant for dinner was dreadful. Food had been out too long. Cold things like salad were too warm and droopy looking. Many items had only a few pieces left. Warm food was room temperature and not appetizing. I didn't order from the menu, so I can't comment on whether the fresh food was better. Waitstaff was overworked and unfriendly. Very bad. I refused to try breakfast.

Room was excellent, clean, quiet. Staff was very welcoming. I would recommend the hotel

Stayed in October 2023

I have stayed in other Axis group hotels and have always been pleased with each of them. This was one of the reasons I chose the Axis Porto when looking for a room in Porto. The property is clean and well-maintained and the staff have all been courteous and helpful.

Stayed in October 2023

A bit too far from the city center if you are on a holiday rather than a business trip, 15 minute walk to the metro then a 20 minute ride which meant we didnt spend any evenings in Porto

Good sized and clean room. Good restaurant with either a buffet or Ala Carte

Stayed in September 2023

Comfortable and quiet.

Stayed in October 2023