Rua de Santa Catarina 661 e 663, União de Freguesias do Centro, 4000-454 Porto, Portugal
#105 of 225 hotels in Porto
Guests' ChoiceBased on 650 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Unnat
PortugalThe room is smaller than we thought
The staff and the service was excellent. Breakfast was also awesome..
Stayed in May 2024
Reviewed: 30 May 2024
Mcilhatton
United KingdomExcellent hotel and staff amazing. Breakfast was amazing. Highly recommend this hotel and location.
Stayed in May 2024
Reviewed: 27 May 2024
Fatih
Bosnia and HerzegovinaA solid breakfast. Minor improvements to the offer could be made. Great location. Only 5 to 10 minutes to the center by foot. They failed to set up a room for 3 people, but at our request, everything was quickly resolved
Stayed in May 2024
Reviewed: 27 May 2024
Diego
Puerto RicoNone
Location, facilities and breakfast
Stayed in May 2024
Reviewed: 21 May 2024
Ekaterine
GeorgiaBreakfast was normal. It can be better too, but it was ok. Location was great.
Stayed in May 2024
Reviewed: 17 May 2024
Maureen
United KingdomMinimal storage( we were there for 5 nights). No room safe.
Location, close to metro for airport. Comfortable bed, good shower.
Stayed in May 2024
Reviewed: 16 May 2024
Charmaine
PhilippinesNear shops , tourists spots and restaurants.
Stayed in April 2024
Reviewed: 15 May 2024
Massimiliano
ItalyAsk for a quiet room because some rooms have a door comunicating with other rooms it and can be noisy.
Good position in front to pedestrian area. Very kind staff always helpful for information, restaurants, suggestions, travel and public trasports useful information etc, thank You! Good hotel, in line with the 3 stars category. Clean, beds are good. Breakfast is OK, both continental and "italian", the brakfast room it's usually crowded from 9:30, so it's better to go earlier. Hotel is full in the weekend, very livable in weekdays. Very easy from Bolhao stop of the metro, direct connection to the airport (line E).
Stayed in May 2024
Reviewed: 13 May 2024
Michal
IsraelNo closet
Location,clean
Stayed in May 2024
Reviewed: 12 May 2024
Carol
United StatesThere was nothing I did not like about the property.
The property was clean, the breakfast was fresh and varied, it was walking distance to many restaurants, shop and stores. The staff were very friendly and accommodating. They suggested things to do in Porto and circled it on the map.
Stayed in April 2024
Reviewed: 11 May 2024
Ritika
CanadaBreakfast options were limited
Location was great.
Stayed in May 2024
Reviewed: 4 May 2024
Brian
United KingdomThe only thing we can fault was the breakfast (it’s included). Selection was a bit limited but it does changes daily. The scrabble eggs was the only thing we didn’t like.
The hotel is relatively new compared to others in the area. Location was perfect, 35 mins on an Uber from the airport, right in the heart of the city. We wanted to explore the city on foot, its position meant that nearly all the landmarks and attractions are well within walking distances (we were trying with children and elderly). The shopping district is only a 5 mins walk, with 2 shopping mall nearby. It’s a holiday inn express so you’d expected to usual standard from the chain. We stayed in the 5th floor for 3 nights, the 2 rooms was good size (a double bed with a sofa bed and a twin room), well equipped (smart tv with casting, a decent hair dryer). Bathroom was big, shower is decent size with high quality finish and very good toiletries available. The staffs were excellent, welcoming and extremely helpful. We asked for recommendations of restaurant nearby and were given lots of choices. At the end we chose Antunes that was highly recommended as a local favourite. It was an excellent meal to start our 4 days tour and we are grateful to the hotel staff for this.
Stayed in April 2024
Reviewed: 30 April 2024
Samouila
United StatesThe water in the shower had unpredicted fast fluctuations.
Location, staff, excellent
Stayed in April 2024
Reviewed: 26 April 2024
Nicola
United KingdomNothing
Good bed, lovely clean duvet, light and just the right tog rating. Good quality clean linen and towels. It was great to be able to open the window and get fresh air. Lovely room light and plenty of space to move around. Perfect, one of the best City Hotels we have ever stayed in.
Stayed in April 2024
Reviewed: 25 April 2024
Darren
IrelandNothing to complain about.
Superb breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Manoela
United KingdomShower mould should be cleaned
The room generous size, clean beds, excellent breakfast, very friendly staffs,
Stayed in April 2024
Reviewed: 16 April 2024
Shirleen
PortugalClean, comfortable room in a great location. The staff were very friendly and helpful. Breakfast was very good as well. I would stay here again.
Clean comfortable room in a great location.
Stayed in April 2024
Reviewed: 14 April 2024
Faktor82
Czech RepublicQuite noisy courtyard (that's why I couldn't rate the hotel 10).
The staff, the room, the location, the breakfast. The hotel is close to many touristic places, right on a main rush street with little shops as well as a mall about 7 minutes on foot. Close to "metro/tram" station.
Stayed in February 2024
Reviewed: 3 April 2024
Gentry
United StatesVery small room. Slow check in n slow checkout. Told us we needed to pay again when we already did and had the bank record to show. Took them a long while to check their accuracy which made us late for airport!
Location
Stayed in March 2024
Reviewed: 26 March 2024
Ernie
CanadaWould have given it too marks if it had a restaurant!
Good location, clean, comfortable, good breakfast.
Stayed in March 2024
Reviewed: 20 March 2024
Robert
United KingdomNothing really
Breakfast was great location ok
Stayed in March 2024
Reviewed: 15 March 2024
Leonardo
BrazilWe had a little problem with the shower on the first day, but the Staff was very helpful and sent someone to fix it immediately.
Excellent location, close to city center, tourist attractions and subway station. Helpful staff, excellent breakfast with tasty Pastel de Nata. Clean and comfortable rooms.
Stayed in February 2024
Reviewed: 9 March 2024
Anthony
MaltaLimited facilities, but didn't bother us much.
Staff was very friendly, polite and do their utmost effort to help you out. They go out of their way. Thanks a lot to J.F., H.R. & D.C. for their help.
Stayed in March 2024
Reviewed: 1 March 2024
Alicia
United StatesBathroom shower wasn't perfectly cleaned.
Location. Ease of access to various attractions. The room was comfortable for a 4 night stay
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content