Nothing.

Perfect place. Very good breakfast.

Stayed in July 2023

Nothing

Beautiful hotel in every respect

Stayed in August 2023

Everything! The best hotel I have experienced until now! The room was amazing, the view splendid, the service impecable and the food speachless. Everyone is very helpfull, smiling and willing to make your stay memorable! Will come back soon for sure! Congrats!

Stayed in August 2023

the Rooftop bar was slow service

Location and friendly service by staff

Stayed in August 2023

The shower in the bath is not what i would exspect for 5 star.

The staff were so helpful and polite.we had a very relaxing time.

Stayed in August 2023

Locazion incredibile, staff super professionale

Stayed in August 2023

The restaurant River Lounge and Deck has an amazing setting and the food is tasty but the staff needs training and to be more attentive - e.g. wine was served only when we're already in the middle of the meal (and we had starters) - they brought the wine but left it closed on the ice bucket for ages - no glasses, nothing. We had 2 or 3 incidents of employees dropping cutlery and breaking plates/glasses around us. We asked for an ashtray, there were 4 employees there, smokers lit up cigarettes after that, all of them could see it and not one of them moved, we had to grab it from another table. Nothing serious happened and they are all very nice and polite, but this is not the experience you expect of a 5* hotel/restaurant in these type of prices especially.

Location is super nice, rooms are spacious, great breakfast and all of the staff is professional and polite. Valet parking is easy (charged extra) and everything went smoothly overall.

Stayed in August 2023

Only water in a minibar

Stayed in August 2023

No place to hang towels (to reuse) and pricey

The room was exceptionally clean and the view was amazing

Stayed in July 2023

Very Quiet, pleasant water view, very good hotel restaurant with appropriatemusic,,good breakfast, felt very safe walking around day & night. Bottles of water in our room. Nice amenities!

Stayed in August 2023

nothing

we loved absolutely everything ! the bed is super comfortable the view is stunning staff is so kind and convenient breakfast was delicious swimming pool and fitness center were great ! we can’t wait to go back!!!

Stayed in August 2023

The indoor pool (the only pool) is far too small for the number of people in the hotel (around 10 chairs) for a hotel with 21 floors. The pool floor was also incredibly slippery (I would even rate it unsafe). And the sauna was unavailable.

The room "double deluxe" is impressive and has an amazing view. But the star of the show is the breakfast buffet with a wide selection of fruits, cold meats, pastries and hot food.

Stayed in August 2023

Absolut Perfekt. I recomande with all my Hard.

Stayed in July 2023

The pillows should have better quality, though.

The hotel is fabulous. Wonderful surroundings, lot of restaurants next door. Great staff. The room is fantastic, quiet, with a beautiful view, and very comfortable, with all the necessary details and amenities. The bed is also comfortable. The breakfast is fantastic, staff welcomed us and took me around the place so i seated in a place that I really like., the food was well presented, lots of different choices, served in the restaurant which has a wonderful view. Concierge staff greeting upon arrival, helping with luggage, assisting with car park and the check-in and check-out processes.

Stayed in July 2023

Lovely place / nice view to bridge / uauuuu breakfast

Stayed in July 2023

The fridge in the room did not work. Unfortunately I didn’t discover this until the morning of check out. So nothing was cold.

Best staff all round. Especially from the front desk for going above and beyond.

Stayed in July 2023

Everything but especially the great staff!

Stayed in July 2023

Nothing

Location

Stayed in July 2023

I liked the fact that the room was comfy, cozy and well organized. The breakfast room service was awesome! Well-sorted and tasty.

Stayed in July 2023

The light under the bathroom counter wasn’t working. Pillows should be of a higher quality, this is a 5-star hotel.

The hotel is spectacular. Excellent location, super quiet, very modern and cozy. Rooms are wonderful and comfortable. I asked for a higher floor room when I made the reservation and my request was attended. Excellent breakfast and always welcoming staff.

Stayed in July 2023

Services

Location

Stayed in July 2023

Tv's were old, not possible to cast from phone, no outdoor deck from the pool area.

Nice staff, clean rooms, good location.

Stayed in July 2023

Breakfast could start 06:30

Very friendly personal!!

Stayed in July 2023

Just the communication on the transfer but we got sorted with a taxi outside which is better choice more reasonable in price...besides that everything was super!

It was wonderful the breakfast was great the staff so friendly and accomadating, the spa was lovely, nice sauna, steam room , pool and gym. Loved when we had s drink the almond and choc combo as a free treat. Nespresso maker in room....just absolutely loved it and our room, one of my favorites, loved looking at the bridge The interent worked perfectly for us...didn't have issues.....

Stayed in June 2023

Perfect...the view is incredible!

Stayed in July 2023