Nothing to dislike

Reception staff very friendly. Clean bedrooms and bathroom and adequate breakfast. Great central location opposite a lovely park and next door to a shopping mall. 5 minutes walk into the main town.

Stayed in April 2024

Friendly helpful staff, comfortable room , excellent restaurant

Stayed in April 2024

Excellent hotel - great central location. All the staff were very approachable and extremely helpful and happy to help and they spoke good English! Breakfast was lovely, a great spread of everything

Stayed in March 2024

Our room overlooked the side of the shopping centre so basically a view of an ugly wall.

Staff very friendly. Room very comfortable and clean. Good location opposite a park and next to a shopping centre.

Stayed in March 2024

The lack of room service variety. This needs a revamp

The location and very helpful friendly staff

Stayed in March 2024

bedroom was ok ... but a bit dark and looked out on to a wall ... expected a better room for a suite .. bath robe was only fit for a dwarf !!!

great location for a stay in Caldas do Rainhia .... good breakfast ... easy car parking ... friendly staff

Stayed in February 2024

The staff was so helpful, accommodating and kind. They were able to accomodate multiple last minute reservations for me when another hotel fell through for my coworkers. The beds were incredibly comfortable, and room was very clean.

Stayed in February 2024

Restaurant was really excellent

Stayed in February 2024

nothing springs to mind

staff, service, quality of the food and the chef

Stayed in January 2024

I enjoyed the warm, fresh breakfast and coffee as well as the friendly and relaxed staff…

Stayed in January 2024

They didn’t answer the phone, several attempts 🫤 The parking inside the mall and is not easy to deal with (entrance and validation to get out!!!) and explanations are not given for that . Perhaps writting them could be useful.

Nice hotel 😊

Stayed in December 2023

The breakfast buffet was large and varied. Vegetarian and vegan selections also. But the best thing about this hotel is the superfriendly and helpful staff. We were there to take care of someone, not a vacation. They accommodated everything we needed and went beyond extraordinary measure to help. Next to a small mall with shops and grocery store.

Stayed in December 2023

Do jantar no restaurante.

Stayed in December 2023

No good parking solution. Parking in the shopping for 13€ did not sound reasonable for Js

I like the staff and breakfast. Location was also great. They were kind enough to assemble a crib in our room

Stayed in December 2023

Beautiful room, location and great breakfast.

Stayed in December 2023

The front desk persons were exceptional nice

Stayed in November 2023

Bed was a little on the hard side for me, but otherwise comfortable enough. I had a room facing the park which was lovely, but I am a very light sleeper and the cars going by did wake me around 6.30-7am each day. But I suspect the majority of people would not hear that. And it wasn't loud enough to stop me going back to sleep. I didn't like that to get coffee pods were $1.50/day after the first day. And no more bottled water in the room. Doesn't seem fair because it doesn't reward people that stay for more than one night. If I checked out and back in again, would I get the coffee again?

Staff are very friendly and always available to help, and quick to help with anything. Location is good Beds have lots of different pillows to suit everyone. Shower pressure is very good, and also having a bath is great. Parking onsite - but need to get a ticket stamp each time you want to leave, or they give you a plastic pass. Safe in garage. Nice coffee and water in the room (but only on the first night) Chef at the restaurant is superb! Highly recommend even if it is a little pricey. AC works great. Breakfasts are a buffet and has a very nice wide selection of food. And the staff got a lunch for me as I missed breakfast to leave for the airport - so nice! And it was lovely to eat that instead of the airport or plane food.

Stayed in November 2023

Other than a park across the road and the adjacent shopping centre there is little to do or see within walking distance

The quality of the food, particularly at dinner, was exceptional Staff were very helpful

Stayed in October 2023

Breakfast should be offered earlier than 7:30

Decor and breakfast

Stayed in October 2023

Quiet, comfortable, very well located, delicious breakfast, very attentive and helpful staff!

Stayed in October 2023

entrance smells cheap detergent.

Good breakfast, car park underneath the building, location is good, park in front of the hotel

Stayed in September 2023

The receptionist had to stand all the time as the hotel does not provide any chairs for them at the counter.

Very good location.

Stayed in September 2023

It would have been helpful to have been told from the outset that the car park pass needed to be used both when entering as well as leaving the car park.

The rooms were clean, tidy and well presented. All the staff were very friendly and helpful and the food (both breakfasts and evening meals) were delicious.

Stayed in September 2023

This hotel is consistently performing at a high level and maintaining high-quality service, in the rooms, food, and products it uses From reception to housekeeping. When in the Silver Coast, I will always stay here. The plentiful underground parking and shopping mall next door are a super bonus!

Stayed in September 2023