Very good location. A cute note with recommendations and handwriting letter for welcoming, very warm. Great service with great staffs. Thanks again, cheerful Tessa, João Paulo and João Dias for everything.

Stayed in April 2024

Great hosts and great locatiom

Stayed in April 2024

Central hotel with short distances to reach important points. We enjoyed the service in the lobby.

Stayed in April 2024

Very friendly welcome, great service 10/10!!! Absolute Gem balcony with great view. Perfect location.

Stayed in April 2024

Noise of the street

Breakfast, bed

Stayed in April 2024

Friendly staff

Stayed in April 2024

It was perfect! I had a street front window by request. If you like it very quiet then may not be the choice for you but if you come to Lisbon it’s worth hearing and watching the cable cars go by.

Eclectic artsy feel, so well decorated and in the heart of a unique neighborhood with great antique stores and restaurants, yet only a short walk to the tourist center. Staff was warm, friendly and accommodating. A great stay all around.

Stayed in April 2024

The hotel was beautiful, as soon as we arrived we were very well looked after, particularly by Joao who sorted us out with a very nice room. We slept very well and everyone looked after us very well. Definitely recommend staying here for an affordable comfortable and very well located stay in Lisbon.

Stayed in March 2024

A bit of a funky/stale smell on the stairwell.

The location just a short walk from Bairro Alto and Santos, nestled right by Parliament and 5 minutes away from beautiful Estrela/Campo de Ourique was glorious. Loved the sound of the tram passing by. Easy to walk everywhere (but it's hilly in every direction). Lots of restaurants around. The hotel's design is absolutely lovely, and if you stay in one of the top floor rooms, you'll even have a little rooftop walk-out space!

Stayed in March 2024

Hotel could have done with a lift for older guests. Breakfasts were average

Room was extremely nice, comfortable and clean. Location couldn't have been better. Staff were extremely helpful and friendly.

Stayed in March 2024

Nothing

Very clean and comfortable. Staff are amazing

Stayed in March 2024

For people with mobility issues there is no lift but stairs do have hand rails Some routes to hotel are hilly with cobbled streets but this is compensated for by Tram 28 stop located outside hotel door.

Exceptionally kind, helpful and professional staff who made our stay memorable. Lisbon is a beautiful city and after a days sightseeing to return to such a lovely hotel with such welcoming staff was wonderful. Quiet location close to the old city with good selection of restaurants nearby. Very relaxing with very comfortable beds. Spotlessly clean. Good tram and Metro links nearby. Breakfasts really good, varied and catering for all tastes

Stayed in March 2024

Not much to complain about!

Fantastic location, really helpful staff, couldn’t have been more welcoming. Gorgeous lounge and nice breakfast. We enjoyed the balcony in our room as well. Room was comfortable.

Stayed in March 2024

No courteously tray in room Hotel a little to precious of their rooms , not allowed food or fluids in room

Locality Room Bed Breakfast

Stayed in February 2024

The staff takes great pride in preparing a breakfast that is served between 8-10am. There is something for everyone and a real perk. It’s so nice not having to run out and find something to eat. Thank you 👏

Stayed in February 2024

Heat rises and we were on the top floor. It was warm for sleeping. We could not adjust the room temperature and neither could the front desk. There is no A/C in the "winter" , and were told to open the windows, which we did but that brought more street noise and random mosquitoes. I am from a cold country so maybe locals would have been ok with it. The cleaning crew used febreeze or something perfumey when cleaning and it was too much, at least for me. Breakfast was until 8-10. We were there from away on vacation, and did tours. Most of them required us to be out of there before breakfast started. If it started at 7 it would accommodate those taking early tours. None of the staff was available including the front desk until 8 am. There is no signage to tell you you are there. All the windows look like doors so it was hard to find the way in. lol

The hotel is right on the tram line and it stops right in front of the hotel. The staff were awesome, greeted with a glass of wine, there was also wine and fruit in the rooms. It has a boutique feel, and classic old charm. The decor and fixtures were new and nice. There is a key entry which makes you feel secure especially when no one is there during the evening.

Stayed in February 2024

Nothing that I could think of.

Very nice stay, was warmly welcomed by the staff, who were super friendly throughout my whole stay. Great location.

Stayed in February 2024

There was a strange smell on the stairs. Our room had a bath, but no bath plug (and this was never provided despite asking reception twice during our stay, we called for 3 times for 10 minutes and no answer despite being told reception is open from 08.00-24.00). We also didn't get the daily complimentary water as mentioned, just once on the first day.

The staff are lovely! The room was beautiful, although the headboard was torn and the wallpaper was peeling. The breakfast was good. The property in general is tastefully decorated and well maintained. The location is good, close to the river and a number of cafes/restaurants. Located right next to Tram 28! Easy to find a running route close by if you like to run, and e-scooters can be parked 100m away.

Stayed in February 2024

Beautifully decorated, fantastic service

Stayed in January 2024

It would've been nice if they had a parking garage, and perhaps a rooftop balcony.

The breakfast was delicious and a great way to start the day. The room was with all new carpet, so no food or drink was allowed, but they do have some snacks in the fridge for sale. Because of the old style, the steps are authentic wood and you can feel it when you walk, but it adds to the charm. They have a very nice lounge and it's right by the 28 light rail, perfect for just hopping on and off while touring. Another bonus is it's in a flat location so it's easy to walk down to the restaurants and other sites. No need to walk up steep roads.

Stayed in January 2024

As said, we liked everything.

We liked everything, this is a great hotel. Staff is super friendly. They want you to feel home but actually, this place felt better than home :)

Stayed in January 2024

Super relaxed and friendly environment! Really quiet rooms even though the tram was right outside. Staff made us feel very welcome with a drink on arrival and explained the best parts of Lisbon on the map. Location was 10/10 if you love vibey bars and restaurants.

Stayed in January 2024

Bed is tooo Small

Stayed in January 2024

Loved the area- not super touristy or busy so it made it more relaxing.

Stayed in December 2023