3801 Capital Blvd, Raleigh, NC 27604, United States
#80 of 108 hotels in Raleigh
Guests' ChoiceBased on 494 hotel reviews
6.4Cleanliness
7.0
Comfort
7.1
Location
7.5
Facilities
6.7
Staff
7.5
Value for money
7.0
Free WiFi
7.1
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End of dialog contentReviewed: 13 May 2024
Byrd
United StatesNo elevator.
It is in a convenient location and a good value.
Stayed in May 2024
Reviewed: 13 May 2024
Byrd
United StatesNo elevator.
It is a convenient location and a good value.
Stayed in May 2024
Reviewed: 13 May 2024
Tracy
United StatesThe elevator was out. I paid for a smoking room but the entire hotel was "non-smoking." There were people in the stairwells doing drugs. The aroma of weed wafted through the hallways. Every morning our key card had to be replaced.
Proximity to the venue where I attended a concert (The Ritz) - this was the only thing.
Stayed in May 2024
Reviewed: 9 April 2024
Janet
United StatesThe 1st room they gave us was dirty and smelled Like pee. Toilet had stains all over it, They were nice enough to give us another room it was in the 2nd floor and the elevator was not working during our stay , we had to use the stairs which the hall was dirty with trash bags all over. The second room we got was a little better but the bathroom still smelled moldy, the shower stop wouldn't stay up so we had use a pen to hold it up and the dryer was not working. Breakfast was coffee , juice or tea and a small muffin. The hotel has potential just need a face lift .
The Staff in the check in desk were great!!!! The location was great
Stayed in April 2024
Reviewed: 30 March 2024
Barbara
United StatesThe street people hanging around
Stayed in March 2024
Reviewed: 7 March 2024
Niqi79
United StatesStaff Wifi didn't work No parking cause of the broke down cars in the parking lot No place to sit in lobby No vending available Had to walk to store in the rain
I like the smoking privilege Location
Stayed in December 2023
Reviewed: 5 February 2024
Doreen
United StatesI didn't like the phone didn't work and the the sink was full of rust.
Stayed in February 2024
Reviewed: 26 January 2024
Hooks
United StatesWhen i booked i wasnt notified that the age policy had changed & threy wasnt trying to let me in . the bed was very uncomfortable after seeing the mattress was still dirty i brought my own sheets and blankets .
that the condition actually worked.
Stayed in January 2024
Reviewed: 19 January 2024
Washington
United StatesRoom was nice and spacious
Stayed in January 2024
Reviewed: 15 January 2024
Josie
United StatesBedding had burn holes from what I assume would be cigarettes. Location in general just was uncomfortable
Spacious
Stayed in December 2023
Reviewed: 2 January 2024
Brian
United StatesI didn’t like when I booked it stated that there would be a queen bed but when I arrived at the room it was a full sized bed. Also access to the rooms was odd considering the circumstances
Stayed in January 2024
Reviewed: 30 December 2023
Creech
United StatesI liked the breakfast and my room was very quiet
Stayed in December 2023
Reviewed: 10 December 2023
Kathleen
United Statest fix the elevator. Had to walk up 3 flights of stairs. crappy breakfast. pastry, juice, coffee.
the room was nice and clean. the staff was friendly and helpful considering dealing with broken elevator since April.
Stayed in November 2023
Reviewed: 27 November 2023
Jean-marie
United StatesGreeting from morning staff. Enforcement of no smoking in the room as our room smells like cigarettes. Although far from the 95, a consistent breakfast could have compensated the 45 minute (round trip) drive to the highway... Thank you the great and secure parking and the very well cleanness.
The location was too far from the interstates 95. The breakfast could have been better if it wasn't just a snack kind.
Stayed in November 2023
Reviewed: 25 November 2023
Emmanuel
United StatesElevator was out of order and saw roaches my last night
Location and staff was on point
Stayed in November 2023
Reviewed: 6 November 2023
Mulrain
United StatesThe elevator wasn't working. Had to walk up to the third floor
Everything was as expec5ed
Stayed in November 2023
Reviewed: 23 October 2023
Viselle
United StatesThe breakfast offered were only muffins.
The staff was nice and super helpful! The room was clean and had all the amenities I had wanted but nothing outstanding.
Stayed in October 2023
Reviewed: 4 October 2023
Clifton
United StatesRoaches in the room.. ROACHES.. ROACHES.. ROACHES
Front desk customer service was excellent.
Stayed in September 2023
Reviewed: 2 October 2023
Jakeivia
United StatesRoaches. Me and my partner saw roaches in the room. Everything was fine until then. Plus, the elevator is broke and has been for a while. This will be our last stay there.
I like how the rooms were clean. No bad smells.
Stayed in October 2023
Reviewed: 2 October 2023
Jamie
United StatesThe only complaint we really had is that there are quite a few “sketchy” people hanging out in the parking lot after dark…
Location was good… room was clean… plenty of hot water… staff was excellent… overnight security made us feel safer…
Stayed in October 2023
Reviewed: 1 October 2023
Randolph
United StatesSqueaky metal sounding bed when you move on it.
How accommodating the staff at front with getting my room on 3 rd floor and letting me know before hand that elevator was not working. She a Very Good Professional approach while serving other customers as well.You don’t find that often.The room flooring, shower and the constant of hot water! Peace of mind of Security presence.
Stayed in September 2023
Reviewed: 20 September 2023
Ondre
United StatesThe people outside
Didn’t have
Stayed in September 2023
Reviewed: 11 September 2023
Zamalloa
PeruThe bed was horrible
The location
Stayed in September 2023
Reviewed: 3 September 2023
Magen
United StatesAsked for nonsmoking, got smoking.
Location
Stayed in July 2023
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