1500 East Kilgore Road, Kalamazoo, MI 49001, United States of America
#11 of 31 hotels in Kalamazoo
Guests' ChoiceBased on 60 hotel reviews
7.7Cleanliness
7.8
Comfort
7.8
Location
8.5
Facilities
7.6
Staff
8.9
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: November 9, 2023
Nishant
New ZealandNothing I can think off
Location
Stayed in October 2023
Reviewed: October 7, 2023
Somwang
United States of AmericaLights and bathroom heat are not well maintained. No bulb on one side table. Kitchen floor was damaged from cooking.
Friendly staff. Breakfast is good quality & value. Good freshly made coffee.
Stayed in October 2023
Reviewed: October 2, 2023
Danielle
United States of AmericaRoom wasn’t clean
Ok
Stayed in October 2023
Reviewed: July 31, 2023
Rebecca
United States of AmericaAll buildings were separate and had to walk outside to get to main lobby.
Location
Stayed in July 2023
Reviewed: July 13, 2023
Courtney
United States of AmericaThere seemed to be a hole near our room and there were wooden planks over it. Just made the area look kind of questionable.
I loved that breakfast was served on real china. The scones were delicious.
Stayed in July 2023
Reviewed: June 21, 2023
Christian
GermanyShower was defect, only very hot water, Air conditioning units in front of windows are very noisy. Breakfast could be improved, but tghat is very subjective.
I liked the size of the room, kitchen, fridge. The bed was comfortable. TV with easy access to netflix etc.
Stayed in June 2023
Reviewed: May 20, 2023
Frederick
United States of AmericaBuildings are dated but well maintained.
Large rooms, customer service was great and breakfast was good.
Stayed in April 2023
Reviewed: April 17, 2023
Michele
United States of AmericaUncomfortable beds and pillows!
The kitchen area and the 2 separate bathrooms!
Stayed in April 2023
Reviewed: February 27, 2023
Daniel
United States of AmericaCoffee Maker and Toaster did not work. Called front desk Wednesday, Feb 22nd, morning about it but the matter was not resolved.
Left my pillow accidentally in the hotel room. The front desk person, Matt, i believe his name was, held it for me to pickup. So, thank you!
Stayed in February 2023
Reviewed: June 18, 2022
Sheila
United States of AmericaThe air didn't work in our 2nd room.
Stayed in June 2022
Reviewed: August 19, 2021
Jennifer
United States of AmericaThe exterior of the building was in need of a serious update in some areas. There were signs indicating they are in the process of doing that, however.
The room was spacious, comfortable and exceptionally clean. Kevin and Tressa were gracious and very helpful. We will have occasions to be in Kalamazoo again and will certainly plan to stay there.
Stayed in August 2021
Reviewed: June 23, 2021
Jason
United States of AmericaWe were hot a few times
The staff is AMAZING. My Ac was out in my room but they went above and beyond to help us feel comfortable
Stayed in June 2021
Reviewed: April 24, 2024
Anna
United States of AmericaNothing really
I’d like how the rooms are individual Not connected, kind of look like apartment rooms which is awesome
Stayed in April 2024
Reviewed: April 16, 2024
Ronald
United States of AmericaCan't think of anything.
Room was clean and the bed was very comfortable. Breakfast was fantastic!
Stayed in April 2024
Reviewed: March 15, 2024
Cierra
United States of AmericaI paid for a king bed room w/ fire place and kitchen (which I took the time to research and choose) and when I got to the hotel I was told since I only reserved 1 night I had to go to their sister hotel (Hamptom). I traveled out of state so I had no choice, but I did not get what I paid for, ended up with a basic 2 bed-queen room, no fire place or kitchen. No one called ahead of time to tell me that would be happening when you book 1 night, or else I would have paid for two nights or found somewhere of my choice to stay.
Stayed in March 2024
Reviewed: February 29, 2024
Dylan
United States of AmericaLayout of the rooms
Stayed in February 2024
Reviewed: February 2, 2024
Thomas
United States of AmericaStaff was great!!
Stayed in January 2024
Reviewed: December 16, 2023
Vincenzo
United States of AmericaGreat place, great room. Excellent service
Stayed in December 2023
Reviewed: September 16, 2023
Arle
EstoniaBathtub was very slippery.
Nice quite place, breakfast was good.
Stayed in August 2023
Reviewed: August 28, 2023
Sarahlou77
United KingdomI love this hotel and the staff. It always friendly, great location and facilities.
Stayed in August 2023
Reviewed: August 27, 2023
Southworth
United States of AmericaI was charged extra money when I hard it paid through this site
Stayed in August 2023
Reviewed: August 17, 2023
Michelle
United States of America*staff had zero knowledge of how to check in guests as mistakes were made including shortened check out stay and double charges *each shift had one person working the front desk who were each new and confused. *no manager works on the weekend nor did a local manager or corporate GM return calls to me or to help the clerk even after 48hrs *outside buildings are most unimpressive and need maintenance *way too expensive for what turned out to be a 2.5 star hotel *zero compensation for inconvenience *this is the 2nd residence inn I've stayed in, thinking the second couldn't be as bad as the first. Altho the 2rooms were why I chose to try again, I will never stay at one, no matter where I travel.
Relatively quiet except staff congregating at outside supply area Relatively clean except shaving hairs on soap dish
Stayed in August 2023
Reviewed: July 13, 2023
Brigitte
GermanyBit dingy. Ripped carpet. Noisy neighbors sound like they are in the room with you. Huge refrigerator/freezer makes a lot of noise. Can't open windows. Outside area and windows very dirty.
Bed was comfortable and clean. It's nice to have a full kitchen, but not really necessary. Modern, large TV with streaming capabilities was great.
Stayed in June 2023
Reviewed: June 27, 2023
Mrs
United States of AmericaIf I could have found a room somewhere else, I would have left that room. Outdated BATH, LIVING AREA, AND BED AREA. 2nd day the toilet area started to smell, had to close the door. Had to have maintenance come fix curtains. Smelled of smoke even though it a "NON SMOKING" facility.
Convenient location and staff
Stayed in June 2023
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