5707 Rim Pass Drive, San Antonio, TX 78257, United States of America
#142 of 319 hotels in San Antonio
Guests' ChoiceBased on 43 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: October 23, 2023
Sally
United States of AmericaBreakfast wasn't that good
Staff was very accommodating
Stayed in October 2023
Reviewed: June 6, 2023
Cody
United States of AmericaAC kicked on and off constantly and was very loud. Would get hot then cold. They came into our room, without telling us, and moved the thermostat. That made it worse. Did not receive clean towels and room was not cleaned for our 2nd day. Also have a $40 & $30 charge without an explanation. Was only supposed to be charged $10/day for parking, which was not mentioned at all until checking in.
Location was great and amenities were great!!
Stayed in June 2023
Reviewed: April 20, 2023
Vanessa
United States of AmericaThe mattress on the sofa sleeper had a stain on it.
The hotel was in a great location. Within walking distance to shopping centers and was in a more upscale part of town. The property was also clean and comfortable, with a nice outside common area to sit and lounge.
Stayed in April 2023
Reviewed: August 7, 2021
Betsy
United States of AmericaOverall our stay was pleasant, my only complaint was breakfast was repetitive. There’s also no vending machines, so you have to buy snacks or water through the Hotel “Market” which is quite pricey.
The location is close to I-10, amusement parks, shopping, and restaurants. Hotel itself was quiet. Breakfast was decent, by the 5th day it was quite repetitive. The pool was warm. The rooms were a nice size that we had enough space for the 4 of us staying for a week. Shower pressure was ok, bed was comfortable. There’s a good variety of TV channel options, plus the ability to sign into Netflix. Staff was friendly.
Stayed in August 2021
Reviewed: April 3, 2024
Joyce
United States of AmericaNothing.
The staff was very friendly,and the room was out of this world.
Stayed in April 2024
Reviewed: October 22, 2023
Jose
MexicoI got my truck stolen at the parking lot
Great staff
Stayed in October 2023
Reviewed: October 19, 2023
Nedone
United States of AmericaAir conditioning was out. Management put us in Marriot Bonvoy hotel across the street and charged same money!!! That meant I got a mini fridge instead of the full fridge and cooking appliances I would have had in Residence Inn. Total mess.
Great location
Stayed in October 2023
Reviewed: August 28, 2023
Donald
United States of AmericaPool, breakfast and staff
Stayed in August 2023
Reviewed: August 20, 2023
Vicki
United States of AmericaServe cookies upon arrival.
The scrambled eggs were Nice and hot with variety of breakfast meats. Wonderful choice of juices, coffee and fruit. Breakfast breads, yogurt and cereal was a nice addition. I also loved the cook yourself waffle/pancake station .
Stayed in July 2023
Reviewed: August 15, 2023
Douglas
United States of AmericaLocation next to shops, restaurants and Six Flags Fiesta
Stayed in July 2023
Reviewed: July 14, 2023
Elmer
United States of AmericaI really enjoy the location
Stayed in June 2023
Reviewed: July 6, 2023
Megan
United States of AmericaThe hot water in the kitchen was the only facuet on so I started our vacation by burning myself. I asked for towels 3 times before getting extra and waiting 2 hours. I also asked for toilet paper 4 times on the phone before walking down myself and getting it. Beside one good employee on the night crew everyone else was no where to be found
Room was cozy but that's as good as is got
Stayed in July 2023
Reviewed: July 4, 2023
Monica
United States of AmericaThe room was not as clean as it should have been. Dirty counters in the kitchen. Had not been vacuumed.
Good location friendly staff
Stayed in June 2023
Reviewed: June 10, 2023
Jadid
Colombiaeverything was excellent
Stayed in June 2023
Reviewed: May 31, 2023
Yvonne
United States of AmericaNothing
Everything
Stayed in May 2023
Reviewed: May 29, 2023
Jennifer
United States of AmericaThe hotel was amazing. We loved our comfy clean room, gorgeous outdoor space, and the breakfast both mornings there was delicious. Will definitely be staying there again
Stayed in May 2023
Reviewed: May 3, 2023
Omar
United States of AmericaNothing
The friendly staff
Stayed in April 2023
Reviewed: February 28, 2023
Nathan
United States of AmericaI might as well have slept on the floor. The bed gave us both back aches. The internet stops responding to your device for 45 seconds every 3 minutes unless you pay extra (this happened to all 5 of our devices). Should've brought my own toilet paper. You're provided with the cheapest stuff they can buy.
Nice location. Breakfast was about average.
Stayed in February 2023
Reviewed: January 27, 2023
Nora
United States of AmericaHad to leave. Lol
Pet friendly and close to restaurants and shopping
Stayed in January 2023
Reviewed: July 20, 2022
Elena
United States of Americano issues I had with property
Front desk Eric had great customer service and was very polite and nice!
Stayed in July 2022
Reviewed: July 5, 2022
Arleen
USAStaff very rude
Stayed in July 2022
Reviewed: May 6, 2022
Jesus
United States of AmericaWish there was a bigger area for furry friends. This hotel needs a bar for travelers that don't have a vehicle.
The location was fantastic, alot of eateries and shopping around the area. The room had everything we needed. It was also away from alot of traffic, nicely tucked in with good parking.
Stayed in May 2022
Reviewed: October 29, 2021
Benu
United States of AmericaIt was great. Nothing bad about it.
I liked the location. I liked the breakfasts.
Stayed in October 2021
Reviewed: May 22, 2023
Anonymous
United States of AmericaI booked a king suite pretty sure it was a queen bed. the pool tasted like dirty sweaty water.
good location
Stayed in May 2023
Showing 1 - 25
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