830 Truman Avenue, Downtown Key West, Key West, FL 33040, United States
#19 of 51 hotels in Key West
Guests' ChoiceBased on 1968 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.2
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 21 March 2024
Courtney
United StatesNothing
Location staff and breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Joe
United StatesExpensive for the Location !
Nice pool and lounge area . Awesome omelette station for breakfast and coffee all day . Staff was very friendly.
Stayed in March 2024
Reviewed: 20 March 2024
Cynthia
SwedenThe hotel is expensive but all hotels are expensive in Key West.
Loved the omelette station.
Stayed in March 2024
Reviewed: 20 March 2024
Ewa
United StatesThere was no bar .
Very clean , property and rooms were updated, convenient location .
Stayed in March 2024
Reviewed: 19 March 2024
Virginia
United Statesdoorknob on room 310 was 'wonky', but we could open the door if we played with it.
Staff was great. Very clean. Decent breakfast.
Stayed in March 2024
Reviewed: 19 March 2024
Mark
United StatesBreakfast was very good. Omelet made to order.
Stayed in February 2024
Reviewed: 19 March 2024
Brenda
United Statesnothing
excellent omelets
Stayed in March 2024
Reviewed: 16 March 2024
Mary
United StatesAll great. I wish we could have had more time.
Amazing time hotel located in walking distance to everything. Great breakfast omelets and other items. Staff friendly and very accommodating.
Stayed in March 2024
Reviewed: 15 March 2024
Michael
CanadaVery expensive to stay at each night
Very clean nice staff
Stayed in March 2024
Reviewed: 15 March 2024
Mariana
United Stateslocation and breakfast included
Stayed in March 2024
Reviewed: 14 March 2024
Richie
United StatesGreat location. Centrally located to everything. Well kept and clean.
Stayed in March 2024
Reviewed: 13 March 2024
Kim
United StatesVery nice stay. Three blocks away
Stayed in March 2024
Reviewed: 13 March 2024
Patricia
United StatesNothing
The staff was phenomenal. Will definitely return.
Stayed in March 2024
Reviewed: 13 March 2024
Tonya
United StatesBreakfast. More pool chairs
Breakfast....Omelette station was great. Buffet offerings a little lean. Location good.
Stayed in March 2024
Reviewed: 12 March 2024
Diana
United StatesYou are on a busy road, so you hear traffic.
Had a microwave, refrigerator, and hair dryer. Breakfast was excellent. Your choice of an omelet or cereal. Clean rooms, comfortable beds.
Stayed in March 2024
Reviewed: 12 March 2024
Jolene
United StatesThe room was clean and spacious. Hotel was centrally located to all our activities. Free parking was a bonus.
Stayed in January 2024
Reviewed: 11 March 2024
Dan
NetherlandsNoisy AC disturb your sleeping
Stayed in March 2024
Reviewed: 11 March 2024
David
United StatesA little more variety of breakfast choices with more than just bananas for fruit!
Professional and knowledgeable staff, very courteous Pool area was excellent as were the fresh made omelettes
Stayed in March 2024
Reviewed: 10 March 2024
Chris
United StatesRoom was ok. But small.
Pool was heated & breakfast.
Stayed in February 2024
Reviewed: 10 March 2024
Pamela
United StatesTowels needed to be accessed at the reception desk and not easily accessible by pool as other properties I have stayed are located.
The property was clean and well maintained.
Stayed in March 2024
Reviewed: 9 March 2024
Cindy
United StatesThe patio was a little small
Well maintained. Great pool area and location. Breakfast was made to order omelette which was nice.
Stayed in March 2024
Reviewed: 8 March 2024
Michele
United StatesVery clean and very pleasant, helpful staff
Stayed in March 2024
Reviewed: 6 March 2024
Russell
United StatesStaff was extra nice an accommodating
Stayed in March 2024
Reviewed: 5 March 2024
Brian
United StatesYou need to have more than just 1 ice machine in the facility which is on the second floor. You need more than 2 luggage carts in the facility. You should offer soft and firm pillows. Breakfast should be extended to 10:30 or 11:00AM considering this is a late night party town. Refrigerators should have a freezer section for special items that need to keep items frozen. A nice touch would be bottled water in the room upon arrival.
The staff went out of their way to answer question / make suggestions and to ask us if they could help us in anyway. Very accommodating!!! The staff that handled setting up breakfast did a very nice job keeping the area clean and well stocked. The room was very clean and setup very well. We stayed 2 days instead of 1.
Stayed in March 2024
Reviewed: 3 March 2024
Gary
United KingdomBreakfast was a bit limited but you could order omelettes
Very good location and staff were very helpful ,would stay there again
Stayed in January 2024
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