612 Saint Philip Street, French Quarter (Vieux Carré), New Orleans, LA 70116, United States of America
#145 of 172 hotels in New Orleans
Guests' ChoiceBased on 300 hotel reviews
7.2Cleanliness
7.6
Comfort
7.7
Location
9.0
Facilities
7.1
Staff
7.3
Value for money
7.4
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 2, 2024
Diley
United States of AmericaSomethings need upgraded. I was scared to break the sink drawer in the bathroom and my husband and I felt like just rolling over in bed would break it. Some added hooks in the bathroom would be nice for towels. My son is rather tall and he was laughing about how low the bathroom knob is. Would be nice if you could partner with the hotel next door for parking. The lot next door would be perfect!
Location was great & I felt pretty safe
Stayed in March 2024
Reviewed: March 30, 2024
Mary
United States of AmericaParking was a little complicated and very expensive. The floor was uneven and the bathroom doorframe was black at the bottom.
The location was great!
Stayed in March 2024
Reviewed: February 4, 2024
James
United States of AmericaThe beds were hard and the space was small
It was close to everything
Stayed in February 2024
Reviewed: December 30, 2023
Daniel
United States of AmericaBed was not that comfortable. Could have been better
Stayed in December 2023
Reviewed: May 14, 2023
Olena
United KingdomGood location, well equipped apartment, helpful staff.
Stayed in April 2023
Reviewed: May 8, 2023
Gabriela
United States of AmericaIts an OLD building—so obviously there were a few bumps in the road. The plumbing is old and requires you to be patient and gentle (hold down the toilet handle when you flush and if you must, wait a few minutes before flushing again). a little bit of water dripped into our room during a very intense rain storm—again, kind of to be expected in a historic location. nothing at all we couldn’t handle.
Location can’t be beat! It’s a beautiful historic building. Check in was smooth, and throughout our stay, it was easy to get in touch with the staff.
Stayed in May 2023
Reviewed: April 27, 2023
Maura
United States of AmericaThere were so bumps in the wall. Nothing major. Didn’t effect the stay in the sightest.
It’s a place with a lot of charm. Far enough away, and still really close to everything.
Stayed in April 2023
Reviewed: April 22, 2023
Mugnier
United States of AmericaIt was fine
Location
Stayed in April 2023
Reviewed: March 13, 2023
Izzy
United States of Americanoise from the courtyard- barely slept
the location, space, cleanliness, host’ communication
Stayed in March 2023
Reviewed: March 12, 2023
Kevin
United States of AmericaThere were no curtains, so we got woken up early by the light. Airconditioning was weak in the bedrooms (one of the vent hoses in one fell out and heated up the room while we were sleeping), both hairdryers we tried to use burnt out after a few seconds. There is no outlet in the bathroom. Water pressure rather weak in the shower.
apartment was a decently furnished loft apartment (lots of stairs!) It was clean, in a good location close to the action but on a quiet street. Comfortable beds, kitchen good although we did not use it much.
Stayed in March 2023
Reviewed: February 24, 2023
Heather
United States of AmericaI loved the place!! It was clean, spacious, and comfortable. The bed was wonderful!!! However, the television’s internet was spotty. But the location and facilities were so great it didn’t matter.
Stayed in February 2023
Reviewed: February 20, 2023
Lisa
United States of AmericaThere were several large cockroaches in the room which was unpleasant. The bathroom door is more of a sliding door that doesn't seal in sound very well so can be a bit awkward when sharing with friends and someone has to use the bathroom.
The location was perfect! It was easy to get around and it was nice having a small kitchen in the room. Beds were comfortable.
Stayed in February 2023
Reviewed: November 25, 2022
Jim
United States of Americashower seems to leak onto floor
love the old building love the remodel love the location love the price
Stayed in November 2022
Reviewed: November 21, 2022
Edna
United States of AmericaCheck in was not a great experience!! I never received a text with codes to get into the building or into our room. SoI thought there would be someone there at a desk. NO!! luckily a nice couple there let us in and gave me the phone numbers they had received. After numerous calls and text I finally got a text message with my codes!! I thought I had been scammed!!
I love a loft, so it was great!! location was great!! was missing the shower curtain but they were pretty fast about getting one to the room.
Stayed in October 2022
Reviewed: October 7, 2022
Catherine
United States of AmericaCould have better AC, no silverware for some reason.,
Loved the location! so close to everything . You can walk to every! no parking anywhere, so prepare to pay off site.
Stayed in October 2022
Reviewed: August 27, 2022
Jennifer
United States of AmericaThe shower had mildew/black mold under the caulking, and generally just needs some care. The couch, while pretty, is like sitting on a board. The doors to the outside are covered with shutters that are nailed shut so you get no natural light. I understand the need with hurricaine season and security for that matter but would have liked natural light. The wifi is bad. There is no way that I could have worked from there. Calls dropped and wifi signal was weak.
Hot water in the shower. Great water pressure. The ambiance and decor were nice. Having a full kitchen was a treat. The bed and pillows were comfy, I slept really well. I also appreciated the complimentary toiletries. There was also decent coffee, creamer and sugar with a standard drip coffeemaker. I felt safe traveling/being there alone.
Stayed in August 2022
Reviewed: August 26, 2022
Lisbeth
United States of Americathe beds were very comfortable: The location was excellent
Stayed in August 2022
Reviewed: July 16, 2022
José
United States of AmericaNo Parking for my vehicle or garage availability.
Sitting Outside area
Stayed in June 2022
Reviewed: June 12, 2022
Jeff
United States of AmericaThe furnishings were very sub-par! The side of the bed mattress was heavily stained with something scary! The balcony was so filthy we had to wash our feet when we came inside and we had to sacrifice two bath towels to cover the (falling apart) balcony chairs just so we could sit in them. The balcony and it's furniture was completely unacceptable!!! You'll see the two photos I took of a wash cloth after I wiped down the balcony coffee table!!! Disgusting!
Coffee or wine on the balcony
Stayed in May 2022
Reviewed: June 12, 2022
Martin
United States of Americaair conditioner could be better
the location, good space for 2 families
Stayed in June 2022
Reviewed: June 4, 2022
Rachel
United States of Americathe AC in the bedroom was blowing hot air and the oven would not turn on to cook a pizza
I loved the location and the privacy of the rooms
Stayed in May 2022
Reviewed: June 2, 2022
Crystal
United States of Americano mirrors but bathroom little mirror… I hope with my cleaning fee that was paid she doesn’t miss important areas for the next guest. our balcony was dirty… old cups n cigarettes. and it was HOT in the room.
location
Stayed in June 2022
Reviewed: May 26, 2022
Amber
United States of AmericaThe weather revealed a few issues. The three window AC units (one in the main bedroom and two in the open living space) were not powerful enough to cool down the space, making the second bedroom basically unusable on the hottest night of our stay. And a downpour on the second day leaked through the roof in the main bedroom. I would stay here again, but I’d probably check the forecast first!
Fabulous location with a lovely courtyard. It felt very “NOLA.” The kitchen was decently equipped and the loft bed was a hit with the kids.
Stayed in May 2022
Reviewed: May 20, 2022
Tracey
United KingdomThe little things were outweighed by how comfortable you felt just off the main streets away from the hustle and bustle yet knowing you could get in the mix within walking distance or watch from your own private balcony.
The Saint Philip residence is a place of old world charm and elegance that makes you very happy you chose this location for Your visit to the Big Easy! the crowning jewel of our trip was Clarence our driver... he went above and beyond to make us all feel like family! Dependable, charming, and a guide to the magnificent city of New Orleans! He made our trip Magical.
Stayed in May 2022
Madrid, Spain
Kamloops, Canada
Split, Croatia
Motherwell, UK
Fortaleza, Brazil
Benidorm, Spain
Bristol, UK
Mammoth Lakes, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content