911 Burgundy Street, French Quarter (Vieux Carré), New Orleans, LA 70116, United States of America
#126 of 172 hotels in New Orleans
Guests' ChoiceBased on 1212 hotel reviews
7.7Cleanliness
7.7
Comfort
7.7
Location
9.1
Facilities
7.5
Staff
8.9
Value for money
7.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 11, 2024
Emily
United States of AmericaAdel was super friendly and accommodating! Absolutely loved how kind and attentive he was! Everything was immaculately clean!
Stayed in June 2024
Reviewed: June 7, 2024
David
United States of AmericaTV was out due to thunderstorm
Ambiance and history of being the old jazz Museum
Stayed in June 2024
Reviewed: June 1, 2024
Jamie
United States of AmericaMy first queen room was very cramped & not in the best location but the hotel was fully booked. The staff helped me change rooms as soon as more people checked out & I really loved my second room.
Its a charming hotel in a great location. I like the court yard & little swimming pools. The staff was wonderful. My phone & CCs were stolen & the night clerk helped me contact my bank & CC co to shut the cards down ASAP. The entire staff let me use their phones & computer for the rest of my stay. I asked to move rooms & they were very accommodating.
Stayed in May 2024
Reviewed: May 30, 2024
Julia
United States of AmericaGiant cock roach in our room. We asked front desk to help. They said kill it. It took us 2 days chasing it to kill it. Afraid to put our luggage down on floor so couldn’t sit in room at all. Toilet wouldn’t flush. Front desk said they would send someone. Never did. We have to fix it ourselves. Bed covers had holes in them.
It was easy walking distance to everything in the French Quarter. It was quiet.
Stayed in May 2024
Reviewed: May 22, 2024
Pat
New ZealandAn information leaflet would have been helpful as we didn't find the fridge until we were moving out.
Excellent location. Staff were very helpful and friendly
Stayed in May 2024
Reviewed: May 10, 2024
Brendan
United KingdomAir con units a little noisy
The location and rooms
Stayed in May 2024
Reviewed: May 8, 2024
Laurie
United States of AmericaOld shower curtain with mold, rot on the door, room wasn’t the best but the location and staff was great.
The staff was awesome!
Stayed in May 2024
Reviewed: May 7, 2024
Diana
United States of Americapool could have been cleaner otherwise no problems
The location of the room ground floor. The location was quiet.
Stayed in May 2024
Reviewed: May 7, 2024
Patricia
United States of AmericaNothing
Great location, quiet place with comfortable beds. Very friendly staff
Stayed in May 2024
Reviewed: May 4, 2024
Kalmbach
CanadaBeds were not comfortable, noise from the street, and too warm at night
Location, staff, and character of the building
Stayed in April 2024
Reviewed: May 3, 2024
Terri
United States of AmericaIt was centrally located.
Stayed in April 2024
Reviewed: May 3, 2024
Carole
United KingdomRoom needs USB ports to charge phones/iPads etc.
Excellent location for the French Quarter. Exceptional staff-everyone was very helpful, considerate, caring.
Stayed in May 2024
Reviewed: April 21, 2024
Andrew
United States of AmericaRooms were musty smelling, but it’s an old building. Wednesday night after going to bed, water began leaking from the ceiling. We informed the front desk. They responded quickly to the call. Arranged for us to move to another room. No one offered or helped move our luggage and belongings to the new room. It wasn’t far, but that is a misstep.
The staff is very friendly and helpful. Everyone from front desk to maintenance and housekeeping were always smiling with friendly greetings.
Stayed in April 2024
Reviewed: April 20, 2024
Cynthia
GermanyApparently they don't service the rooms every day. In principle that is fine, BUT if that is the case, we need a bit more racks for the towels, so that they can properly dry when you hang them up.
We like to stay in historic buildings and Hotel St. Pierre was right for that. The personnel at the desk were quite friendly and helpful.
Stayed in April 2024
Reviewed: April 19, 2024
John
QatarIt could have beee a lot cleaner and the walls are paper thin so could hear other guests the entire time
Great location and really wonderful staff.
Stayed in April 2024
Reviewed: April 5, 2024
Carrie
United States of AmericaLocation was great, quiet area, room nice and staff was exception.
Stayed in March 2024
Reviewed: April 4, 2024
Octavia
United States of AmericaWasn't much I didn't like but the cost of parking..lol
The host was very nice and friendly and respectful. The inside was beautiful. It has a lot of history
Stayed in March 2024
Reviewed: March 26, 2024
Erica
United States of AmericaThe bed killed my back
Location is perfect! Definitely made me feel like I was part of the culture
Stayed in March 2024
Reviewed: March 23, 2024
Donald
United States of AmericaThe hot water was not working in the shower. It was fixed quickly
I love the location on the property. The staff is always very friendly and helpful. When a problem has occurred it is always fixed promptly and makes me want to continue to come back to this location
Stayed in March 2024
Reviewed: March 11, 2024
Marci
United States of AmericaThe location was excellent! Just outside of the French Quarter and easy walking distance to many fun activities. The Staff was friendly and outgoing and made our birthday celebration loads of fun!
Stayed in March 2024
Reviewed: March 11, 2024
Jasmine
United States of AmericaWe were inconvenienced by not having AC and an working refrigerator other than that everything was great
The property staff was very nice and helpful.
Stayed in March 2024
Reviewed: March 9, 2024
Blaine
United States of AmericaSmall shower. But not unexpected from a property that was built before running water was available.
Historic New Orleans architecture. The property is well preserved with a very rich history.
Stayed in February 2024
Reviewed: March 7, 2024
Katie
United States of AmericaAfter we arrived we were informed there was NO street parking & that it was $50 a night to park our car. Would have been nice to know that before I booked the room.
Very close to the historical things we wanted to see.
Stayed in February 2024
Reviewed: March 2, 2024
Peter
United KingdomPoor lighting in the bedroom
The character of the place
Stayed in February 2024
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